I'll admit, I wasn't overly excited when Mill Creek Family Practice sold to Optum. Years ago, when…read moreI first started as a patient here, a big part of the draw was that it was owned by the physicians who worked there. As an RN myself, I've worked for plenty of these big corporations and I just prefer a smaller, more personal environment.
Having said that, although a few things have changed, the important thing is that I have continued to get excellent care and I would never want to go anywhere else.
My primary doctor has been Dr. Price for years. I can say with absolute conviction that he is the best family doctor I have ever had. It will be a dark day when he ever decides to retire, but he will certainly deserve it. He is personable, knowledgeable, caring, collaborative and kind. He doesn't rush you. He doesn't just hear you, but he listens to you. You don't feel judged. You don't feel like you're just a number. I dread the day that I have to start over with someone else. He has helped me with both simple and complex issues and I have always felt supported, safe, and that I'm in excellent hands.
For appointments that I've needed quickly, and when Dr. Price doesn't have availability, I have also seen his colleagues, Dr. Bobba and Ashlea ARNP. Dr. Bobba is gentle and kind, and also is a great listener. I felt respected and cared for by her.
And, Ashlea....I can't find enough positive words in the world to describe how wonderful she is. I've gone to her for "female stuff" as well as for an injury, and she made me feel at ease. She is so incredibly thorough. Her chart notes are some of the most detailed I've ever read in my 23 years of nursing. I feel that as a nurse myself, I can be a tough critic of healthcare providers, and I can honestly say that Ashlea is at the top of her game. She exudes excellence.
Finally, Saihou J, DNP has recently joined the group. While I have not had him as my provider personally, we were colleagues in a high acuity hospital setting for several years and he is absolutely amazing. Intelligent, compassionate, professional, and in my top 3 of best coworkers ever. I did have a close friend see him as a provider recently, and before she knew that I knew him on a personal level, she recommended him to me based on how impressed she was herself.
Outside of the care I've received, I find the ancillary staff to also be efficient and kind. The facilities are clean. You get called back on time or close to it. I've never had issues with billing.
I do dislike that lab and x-ray is no longer there, though. That is my one complaint. Now that this Optum no longer does x-ray in-house like MCFP did (and either does the Town Center location), you have to drive to Silverlake or another location. It was much better when you could get an x-ray and just pop back into your exam room and see the doctor and get answers before you left. The last thing you want to do when you are not feeling well is drive all over the place and wait even longer. I have heard that this js a common sentiment within our community. Also, appointments can sometimes be far out, but I always ask to be put on a waitlist and so far, I've always managed to get an earlier appointment.
Suffice it to say that I do not hesitate to recommend this practice to anyone. These providers are simply the best, hands down.
