Moved out in October. never received security deposit back, never given a reason why. Florida…read morestatue states they are required to return deposit within 15 days or in writing provide a reason as to why they are keeping it or returning a portion of it. The former tenant then has the right to refuse their claim. Absent of that, after 30 days they are required by law to return the full deposit if they did not provide proper notification. Management had my contact information including a forwarding address. They also had my wife contact information. When I did call had to leave messages that were never returned was by luck I managed to speak to the manager after a month. She could not provide an answer as to what happen or if the check had been mailed. and had to look into the matter but then never followed up. I had to follow up again leaving unanswered messages till finally getting a leasing consultant. In 5 minutes she had the answer that they were keeping the deposit as we would only be getting $36.00 out of $1880. Claiming damage to the carpet. The carpet needed a cleaning, and they waited till we were out to do an inspection. They knew we were moving out of state and had a time frame. They still failed to provide proper notice to us as required by Florida law as to why they were keeping the deposit. Per the same law they are required to return the full amount of the deposit if they do not send notice. During the times I spoke with them not once did they state they tried to mail us the notice but it was returned. meaning no notice sent. Looking at possible legal action if the matter is not resolved.

I applied to live in this community and the approval process took over 30 days. I have great rental…read morehistory and lived at a home for 10 years. My credit wasn't the best as I had a bankruptcy back in 2014 but my and my husband have stable work history having been at our jobs for 10 and 12 years same company, a local hospital. Maria who was the one who assisted us kept giving me the runaround that they are waiting to hear back from our current apartment, or our paystubs because they refuse to use the job number because they get charged and will not pay. Ok, they request paystubs which we have for years but no now they require our taxes for the year that I didn't complete because my husband and I got an extension till the fall. They tell us within five days of moving in we got approved but after this experience I declined as we have to make sure so we are not left with nowhere to go. The previous week I applied at a different apartment and got approved within 72 hours so we decided to take our losses and move on cause if this is how they treat residents we want no part of that.

Everyone that works in the office has been extremely nice and accommodating and took time to take…read moreus on a tour when we were just coming to look at the property and find out availabilities. And are very understanding unlike a lot of places. They care to try to move us in quick so that our 4 year old can have a Christmas and be able to move in and put our Christmas tree & decorations up since it's December 7th now and the office is Beautifully decorated for Christmas! My fiance, son, and I were looking for a new home and got a good recommendation for this place from a friend we used to work with. We have always been good tenants, very clean, quiet, and such and the property seems very peaceful and is clean and kept well so seems like it would be a perfect fit for us! We are packing now and extremely excited to have the chance to call this place home! Will update later to see how things go but God is good and I believe everything will work out. This is definitely a hidden gem I'm very grateful to have found! *Jena*

From the owner: Experience Brandon living at The Easton. The professional leasing team is eager for your visit…read more This apartment community provides a wide variety of amenities and features. Some of these include: yards, smoke-free options, and rentable storage units. Contact us today to learn more about our community and make your move to The Easton.

We moved in this April after selling our home. The market and rates are ridiculous right now so we…read morewanted to go somewhere comfortable and sit tight for a little while! The apartment is perfect for us! The amenities are wonderful and the entire staff in the front office are super nice and friendly. They go the extra mile to make sure your time living here is Great! My wife and I highly recommend The maintenance team is super quick, reliable and efficient!

I've lived here for a few months now and am really glad that I stumbled on Oasis at 301! The…read morelocation is great and all three of the leasing specialists have been so accessible and helpful. My apartment has been amazing and when we moved in was super clean and ready. Trash pick up is great and on time. Prices are also very reasonable for the space and amenities that are offered. Commute is great to downtown and uptown due to being so close to all major highway exits, which makes life so much easier.

I would suggest going to a different residence. Garage is picked up by children leaving trash all…read moreover the floor. The dumpster is always full of trash. I loved the look at first but, the office has poor communication and customer service which made the place less pleasant. They do not care about the residents just the money. Maintenance picks and choses when they want to come into your apartment when you're not home. The management team is highly unprofessional with poor attitudes and blame the residents for issues rather than holding any accountability. Not to mention the staff especially the property manager Ashlee sleeps with people on the property! Traffic leaving the community is insane and not worth it. The location has gotten heavily populated so if you have to commute be weary.

My car has been broken into finding out December 16 11:51am my car has been targeted again, it…read morewasn't towed this time but the key ignition is broken / ripped out. Extra lightbulbs for my headlights were broken and scattered on my drivers seat. Nothing was stolen someone thought it'd be fun to break in and damage my car. Steal it I don't know. This isn't the first time either,a couple months ago my car door was flung open nothing stolen, everything where it's left. My partner thought he possibly just didn't close the door the night before ? And I didn't really question it. And now that I look back at my car door being open, being the only vehicle towed "for no tag" (yet there were other vehicles not tagged in resident parking) my car all the way at the back of the community was picked out to be towed. And now my ignition starter being ripped out and lightbulb glass scattered on my seat. I'm a stay at home mom, I don't talk to anyone or come out! Who hates me this much to do this and before Christmas. I filed a police report. This place doesn't seem like it has cameras. Its 11am but for other yelp people, I'll take a picture about how the night lamps that they have posted DO NOT WORK back here. Two of them are out and it's been like that for months now. It's dark as hell to be walking to my apartment with my 8 month old. And you know what All im probably going to get is sympathy's from the office and a snarky comment from the manager like she left previously. Just how FREAKING UNFORTUNATE.

DO NOT LIVE HERE UNLESS YOU WANT TO GET NICKEL AND DIMED. Unethical Practices and Excessive…read more"Discretionary" Move-Out Charges. During my time as a tenant, I paid rent on time and maintained the apartment responsibly. Upon moving out, I was hit with excessive and unjustified charges totaling over $1100, including fees for repainting and duct cleaning -- despite already paying a $250 cleaning fee at the beginning of my lease, which was never clearly outlined as "basic" only. They stated my apartment was "beyond normal wear and tear", and refused to apply the deposit towards cleaning. Essentially, they stole my $250 on top of my $350 security deposit, and are trying to bill me for the remaining $800. They claimed pet odor required deep duct sanitization, but I had the air filters regularly replaced by maintenance -- the last time being a week before I moved out. I was not provided with detailed invoices for many of the charges, and they ignored my repeated requests for clarification, including what their standards are for "normal wear and tear." They also replaced basic carpet with low-quality material, then blamed "irreparable damage" without providing evidence beyond vague photos. This is the same management that once threatened eviction over a dog DNA "match" last year without camera proof. It's a pattern of intimidation and arbitrary charges to take more money from tenants on their way out. This is based on saliva samples and not the actual stool itself. If you decide to live here, be warned about submitting to Poo Prints. You are not just paying rent here -- you're paying for their discretion and total lack of transparency. I felt powerless throughout the process and was treated like a second-class citizen by corporate. Be cautious and document everything if you choose to live here. I already filed a complaint to the BBB. I hope that more people become aware and decide to spend their money elsewhere.

From the owner: Welcome to Ironwood Flats, a newly constructed apartment community in Brandon, FL that will soon be…read moreopening its doors. Our community will offer unique floor plans, sophisticated finishes, and thoughtful amenities. Located just outside of Tampa, we are near major employers and schools as well as the shopping, dining, and entertainment that the area has to offer. Your next home awaits among our one, two, and three-bedroom layouts. Open-concept and contemporary in design, our new apartments in Brandon, Fl, boast a smart Z-Wave technology package that covers everything from door locks to thermostats. The living areas sport 10 to 11-foot ceilings that brim with natural light, while the fully-equipped kitchens are every chef's dream, boasting amenities such as cashmere gray or alpine white cabinets and white quartz surfaces. According to the unit you choose, you will enjoy balconies or walk-out patios and views of the lake, pool, or professionally-manicured green spaces.

Resident for a year and all 3 "SPARKLING" pools are not available for use for over 4 months, and…read morethey do not know when they will be open for community use again. Before that they were closed almost every weekend with a different excuse. Gym is only open during office hours, roach infested and even though you pay monthly for pest control you have to request they come, property is not maintained by landscaping, surrounding fences are still damaged from hurricanes, bat infested roofs and nothing being done about it, and so many other issues! Prices continue to increase, and you get less and less. Save yourself the stress and move somewhere else.

I lived at Brandon Oaks for three years. When I first moved in, it was so so. The maintenance crew…read morewas slow and inefficient. Then in 2022, new management took over. Things changed for the better. The office staff were courteous, professional, and responsive. The maintenance improved. They started fixing up the place. Paving the parking lot and landscaping to make the grounds more beautiful. I recently bought a condo and moved out. The lady at the office told me that I didn't need to go crazy trying to clean up the place. She said that as long as I get all of my stuff out of there and don't leave any debris or garbage behind, I would get my deposit returned to me. And sure enough, she was right. I just received a check for $900, the entire amount of my deposit. If someone is looking for an apt in Brandon, I would recommend that you give Brandon Oaks a try.

Let's begin with me coming home from being away for a week to find that my bathroom was being…read moreflooded. I was told that the previous tenant had recently moved out and that they had new tenants who recently moved in. What A Welcome!! For a year prior I barely heard a sound from above. The bathroom disaster, was followed by the discovery that these Animals owned 4 dogs. At times, it sounded like they were running them around purposely possibly for exercise. There was a constant slamming & moving of furniture to clean dog crap that was then being collected & stored on the balcony " above mine". In all fairness, I love Dogs, but it sounded like they were infact operating a kennel in a 4th floor apartment complex. We're talking about 4 large size dogs, running around all hours of the day and most nights. The "absentee- management" did ZERO, nothing, not a damn thing. At the time that they moved in, there were many bottom floor units available with access to a yard. Of course the tenants were even worse, they would make all kinds of noise especially in the evening. Most likely it was when they were just waking up to start their day. I was woke at least once a night, usually while I was deep asleep at 2-3AM. I heard rumbles of staff saying that one of them was coming or going around those hour (hopefully for legitimate work). It was followed by a stampede of dogs running like crazy when they arrived. Personally, if I come home early or late at night I have the respect for my neighbors. They had no regard for others, not a clue. On top of everything, these Thugs thought smoking marijuana 24/7 was also acceptable in a non smoking complex. Now, if it didn't travel through to my air-ducts, I wouldn't have cared. Unfortunately I had a cloud of smoke in my apartment regularly. I was constantly battling headaches. MGT did nothing for months!! They wouldn't even discuss if the dogs were on the lease. They would just reply by saying they're not permitted to talk to me about other tenants. How about the marijuana? They ignored my plea & even refused to check for months. Ironically someone working in maintenance seen the dogs and witnessed the heavy marijuana smoke first hand. They said it was reported & brought to the attention of the mgr. KATE, who swept it under the rug. They repeatedly told me that the noise & heavy smoke was normal to apartment living. I guess they forget that I was here for over a year prior with NOT A SINGLE ISSUE or having to call & make a complaint. The previous tenant was very respectful about everything. So Lantower SAVE your bullshit excuses!! Obviously, In the end I couldn't deal with it any longer & basically told them I was in contact with an attorney. To help break my lease or to legally address concerns that were being ignored. This group of numb-nuts started scrambling and even recording our conversations. They had a regional mgr. come in using a blocked number, they were all in cahoots. She made pretend she was calling from out of state but I seen her in the office 15 mins later. Amateur Hour!! They were basically all being told what to do because I mentioned, I had contacted my attorney. SO LANTOWER BRANDON Wouldn't it have been easier to just have addressed the f-situation from the start? Maybe not move questionable people above someone who was paying, renewed and was content living here till this point. I hope I can help with your decision if you're considering to move here. Especially if you work early in the morning or have children & care about your health. YES so basically everyone. Listen I'm not taking my valuable time to do this for nothing. Hopefully this will help prevent someone else from going through what I had endure for a year. *Ironically I told these fools that I would refrain from leaving any negative feedback If they would respectfully give me my deposit back that was due (minus the cleaning fee etc.) Let's just say they cleaned alright, they cleaned out my deposit. I was positive this was going to happen, especially in retaliation for all the inconvenience I caused. Be cautious with your decision, read the reviews. You don't want be trapped & helpless for a year with not a leg to stand on. Honestly, do yourself a favor and find a place that is properly managed.

Every communication is AI! No support things have really changed. Been here for 10 years the…read moremaintenance team is nice but to beg for a garage AI tells me I can't afford it! This is insane! And the office agrees instead of having the tenants back never been late in 10 years and can't get a garage trying not to go deeper with the issues ! Love the space but it's really not worth it

Moved here 10/2/24. Worse nightmare. First day. Police on scene with arrest. Filthy walkway…read more Caninets broké, door looks like kick in, mailbox unsecure. Trash compactor look awful, blinds don't work, and washer/dryer out dated and landscape needs help. This is a nightmare. Calling code enforcement. Nothing luxury here.

Our experience with Cortland Bermuda Lakes ended on a very disappointing note. After moving out, we…read morewere told we had to pay nearly $800 to replace the carpets in both bedrooms. The issue is that the carpets were in the exact same condition as when we moved in--no stains, no damage. In fact, one of the bedrooms was never even used, since it was just the two of us living there. When we tried to get a proper explanation or speak with someone who could help, we were constantly passed from one person to another, and never received any clear feedback or justification for the charge. It felt like we were being ignored and taken advantage of. This kind of treatment is unacceptable, especially from a company that manages so many properties. I would not recommend renting here if you expect to be treated fairly and with respect, especially at move-out.

Our living situation was great up until mid-August. We had neighbors move in above us and since…read morethen, there has been constant body slamming starting at ~6:30am daily. We are now talking with the leasing office to address the issue. Update 12/11/2017: Since this post and after discussions with our property manager, the problem was resolved. The leasing office and property manager went above and beyond to ensure our experience at Camden Royal Palms was exceptional. I would highly recommend Camden Royal Palms to others due to the exceptional service by the leasing office. #aboveandbeyond #bestinclassservice

Dont Move here! This is a awful Camden property . Roaches…read more,theft ,smoking ,pot smell everywhere homicide across the street , trash not picked up. dog poop not picked up, mold everywhere , staff Jacob, Jake learn real customer service.

The apartment complex is extremely old, walls are very thin. There's no reason why you should be…read moreable to hear EVERYTHING your neighbors are saying and doing. I have not been able to relax because every single day the neighbors are incredibly inconsiderate, banging on the walls, screaming. You can literally hear them walking, the floor on this side squeaks. It's absolutely ridiculous. I've sent in multiple emails and video proof that the neighbors are like this and nothing has been done. It's no way to live. Definitely can't wait to leave.

Cortland's premise, according to their website, is putting the resident first. They are not…read moreholding up that value. They have actually taken away from the residents by reducing office days (not reducing hours but actually took days off there time). We now only have access to the office three days a week. They opted to close two days and only offer appointment only on Saturday. Additionally they have removed some abilities from the office, making the resident to have to call a corporate number and speak to a faceless person who has no stake in the residents on the property. When you do get a chance to visit the office everything is resolved by directing the resident to the portal where they can do it themselves. Ultimately, Cortland seems to want to run a virtual property.