On the 5th floor there is the Everett clinic Gynecology- let me tell you I have never been treated…read morewith so much compassion and empathy. Honorable mention Dr. Quan Dau MD he gave me his 100% undivided attention, very compassionate, understanding, gentle. The visit summary was very well documented, the reception staff is wonderful no complaints at all. Another great experience with Markio Taggart, ARNP she was also lovely, so compassionate and treated me with a sense of urgency. I love them! I don't want to go anywhere else again if I don't have to I appreciate it so much!

This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

If you're ever needing to go to the emergency room, be prepared to wait for at least 2 or more…read morehours in the waiting room. Even if you're brought in by ambulance. Unlike Swedish, Providence rushes through the check in, triage... They barely listen to you and you're in the waiting room. When you get back into a room, you'll wait at least an hour or more before even seeing the doctor. I understand this isn't a walk in clinic, an urgent care or have appointments. And of course the more emergent patients are put first. The longest I've waiting here, in the waiting room was 6 1/2 hours. Now don't get me wrong, I don't want to be in and out. I don't want to have a half a$$ doctor, pump me full of meds and send me home. But it would be nice to feel heard. Seen. If it's not a 911 call emergency, go to Swedish Mill Creek or Edmonds.

This by far was the worst hospital I have ever been too in my life.From nurses who dont seem to…read moregive a damn how you are feeling,get upset when you buzz them into your room for help,and just dont seem to care.From start to finish this was just a really bad experience.I have been to Virginia Mason,Valley Medical Center,and Ballard General and never been treated the way I was at this hospital.Just terrible.

Some of the kindest and best medical staff i've ever encountered. On a busy weekend on the night…read moreshift, everyone worked hard to make sure I was comfortable and taken care of during my emergency. I have nothing but good words to say about my experience here and would feel comfortable referring anyone who needs care here.

Service equipment that doesn't work from pain pumps blood pressure cuffs chairs call buttons for…read morenurses and that's just in my room or also only one. Blatter scanner never go here again

Like anything, good and bad. Bad: it must have been a busy night - I showed up at 12:30 AM with…read morekidney stones & sat in agony in the waiting room for two hours. Everything else was excellent, especially the staff - the nurse Miguel and especially the doctor - Kori N Cossey. Informative, capable, personable. So, save the initial wait everything was excellent.

Worst ER I have ever been to. I've had better care in the middle of nowhere Nevada. The nursing…read morestaff disregarded my pain and were more focused on moving me to a back corner room so they didn't have to hear my moaning in pain. My wife (who's also a nurse at a different Swedish facility) asked my nurse to call pharmacy and expedite verifying my pain meds but the nurse sarcastically responded "Congratulations, you're a nurse!" Refusing to call pharmacy, and said "We can all hear him screaming..trust me". There were three nurses sitting at the nurses station periodically giggling and looking at their phones when my wife made the request. However the doctor- Casey M Krebs was by far the worst part of my visit. She seemed incapable of creating a care plan and didn't show any urgency. She seemed more focused on pacifying us for the moment and quickly leaving the room than actually helping us understand our options or initiating the process of me transferring to a hospital with urology. We were still asking her questions as she was trying to close the door and leave. It was obvious she did not like it when my wife asked any questions on my behalf, and completely disregarded her concern that the CT results showed severe hydronephrosis. The doctor said "That is not the focus. Im not concerned about his hydronephrosis, Im concerned about his kidney stones." I got such poor care that I decided to leave AMA while still in severe pain and drive to Swedish Edmonds, which was the best decision I made that day. To be honest I'm not sure the staff at Mill Creek even knew the process of transferring me, let alone doing it quickly. Once I arrived at Edmonds they took my case seriously from the start, scheduling me for emergency surgery the next day to remove the obstructive stone. My pain was well managed and my whole care team was incredibly skilled and empathetic. I am still completely disheartened with my experience at Mill Creek and would advise ANYONE considering it to go anywhere else.

I have been with Kaiser since I was nine years old and I'm 79 now. They have the best Doctors and…read moregive the very best quality care,, including PA's, ARNP's, PT, and staff are all very knowledgeable, friendly, and give all their attention to you. The facilities are all new, updated and clean. The biggest problem now in the United States is lack of doctors everywhere, but that is not the fault of Kaiser. You will always find disgruntled patients that are not as knowledgeable about their care, disease and EXPECTATIONS as they should be, and HOW and WHAT they THINK their care SHOULD be, is sometimes VERY UNREALISTIC.

Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

Was at Evergrren Health Urgent Care 5/15/26. Front desk staff friendly and got me in to see MD…read morequickly. From there - it was pleasant. I was referred to a specialist as I had an ankle injury. Would highly recommend

I called first to see how long the waiting line was and they said 30 min…read more The person was very cordial. When I arrived, the desk lady was most cordial and helpful and while I was talking to her a gent came up and assured me they would get to me as soon as a room opened. Not sure if it was my age (78) or what but that was nice. I waited about 15 min and was in to a room where a young lady did all the normal. The doctor was exceptionally thorough and concerned with my condition. We discussed and settled on next steps. I was really impressed with the doctor's care and I've had plenty of experience on the patient side of the practice of medicine. Wish she was my primary.

The ER doctor Alex Rackoff seemed more concerned with getting me out of her ER than trying to help…read more She was content to let me suffer more for longer. I will absolutely risk my life going to a different ER than come back here ever.

As of November 2024, no primary care docs here are accepting new patients. Previously a family…read moremember had an appointment here with a new pcp, which took several months to get, and when the appointment finally came, the provider was sick and canceled it- they did not have a replacement appointment available for several more months. My other experience here is with their walk in clinic, they couldn't help the family member I brought here, but the bill was $1000.

I have been to the ER here several times over the past 5 years…read moreThe last time was during the covid/19 outbreak So I was already nervous about going into a hospital. I was having an asthma flare up I'd been having It for several days and was scared it might be something else because I have other health issues and the things I was trying from my dr weren't working that well . I had on goggles and a n9 respirator it's my painting respirator I have used it with freshened filters for virus protection .The blonde heavy set woman at the front desk was very rude to me more than once . When you are already suffering the last thing you want is a rude uncaring attitude from someone. After I went back to get checked in the very young slender woman with long dark hair was very rude too! She was very impatient at my answers to her questions while checking me in and had a very condescending and totally non empathetic attitude and snapped her answers to my questions at me in a very patronizing manner .I couldn't believe they keep people like this employed at an emergency room! When the nurse came in he was very nice ( at last a nice person!) He was pleasant , caring and friendly. And answered my questions in a calm and informative way. I saw the same dr. I had seen before several times and he is great . He also seems very caring and Kind, and made me feel really at ease and comfortable about what was happening with my health. He was also pretty thorough. The person who does the CT scans was also cordial and explained to me things about the scan and why they do them the way they do which I appreciated . He did this in a clear and positive manner . So everyone I dealt with coming in was just atrocious not friendly or nice but the complete opposite and made me feel worse than I already felt. The professionals who did my health care were the polar opposite. It's really too bad that this facility lets the staff at the front behave that way to people . It really seems wrong .Those people should be chastised for the way they treat people coming in to the hospital, and actually they should be fired if they continue to do so . All the stars are for the drs, nurse and radiology person . The others get a - star!

We keep trying to like our local hospital (Whidbey Peace Health in Coupeville, WA) but leave VERY…read moredisappointed every time. ER department could be GREATLY improved. Initial visit to emergency is OK, nurses are wonderful, however, SEVERAL times my 90+ mother has been released too early and needed more care the same day, so then we go to Island Hospital in Anacortes, WA. The last visit to ER in Coupeville resulted in 5 HOURS of horrible SCREAMING (no exaggeration!) from another patient. The whole ER had to listen to it non-stop almost our entire time there. RIDICUOUS! Many patients were frightened, on top of being extremely sick. Whether the screamer was mentally off, addicted to drugs or whatever, NO ONE should be in that state for over 5 hours. I welcome being contacted by the hospital to hear all of my family's experiences. They are so lucky we don't believe in suing.

Took my 2yo in for labs. It was her first time getting blood drawn…read more I came prepared for a long wait but was pleasantly surprised! Not only was check-in quick, but I waited less than 10min to get her blood drawn. The phlebotomist was nice and they had a cartoon playing during the blood draw. She didn't even cry once! She got stickers, and then less than 20mins from our arrival we were back out.

We had a wonderful experience here from the gal who helped check us in being very friendly and…read morepersonable (side note: cute staff pet photos which totally drew on my kid's attention in a positive way). Our nurses Meagan and Sarah were so nice and calming. Dennis the X-ray technician was super patient with us and made it a comfortable experience. And lastly, the doctor helping us was so kind and supportive. I highly recommend this hospital.

Found them to be caring and interested in your well-being. Actually thinking of changing my health…read morecare to them.

Wowzers! There is some real shady practices going on here. For starters in my years of taking my…read morewife to appointments, not once have I ever had to wait in the medical center while my wife has her appointment. I work overnight so when I take my wife to her appointment, I sleep in my car and then as usual, I'm called to drive thru and pick up my wife when it's over. Apparently this is the only place where it's mandatory I wait in a waiting room with a whole bunch of loud noise and no organization. The staff that works here all look completely miserable and hate their jobs. The nurse told me I could go to the back of the waiting room and lay down and relax and no one would bother me. That lasted all of 15 minutes when the world's largest incompetent security worker woke me up and told me I couldn't do this. I tried telling her I was just doing what I was told I could do, but she wasn't having anything to with me mostly because she had a hard time breathing and talking after walking up a flight of stairs. She wanted to know why I was here, I told we her I didn't want to be here but I was told I had to be here as a driver and had to be in the building. She wanted to know who, but I knew I didn't have to give that information. She wanted to keep talking, but I told her some of us have real jobs and there's nothing for her here anymore. I would like to say she ran away, but she looked so uncomfortable/gasping for air, that she just walked away as fast as she could. I wish I could give 0 stars.