Fascinate was super great. The digital measurement ensured the granite fits perfectly for the space…read moreyou are putting the granite. The holes were drilled correctly and centered with the sink. The install team was fast and efficient. Recommend them over the other granite places in Walla Walla.

You get what you pay for. Warren worked with us from beginning to end, respecting our design…read morechoices while offering helpful suggestions. They even have an in person visit after the work is finished to ensure that the customer is completely satisfied. We liked having a physical showroom to select materials and hardware. Very happy with the quality and workmanship.

The team at Kitchen&Bath Restylers lead by Warren Smith were wonderful to work with. They listened…read moreand were very willing to work with your ideas while suggesting improvements you may not have thought of during the planning process. This, in our opinion, puts them head and shoulders above the rest. Their subcontractors were extremely skilled, polite and professional. Our large remodel was finished on time with no overages or surprises. Choose Warren and his team at Kitchen and Bath Restylers and you will be very happy with your updated home.

I've purchased several items from this company in the last few years without issue (from Mast…read moreGeneral, and from my mobile phone). I made a recent purchase to replace a plate I accidentally dropped and broke. The company's website wasn't functioning properly when I purchased a dinner plate....all of their dinner plates had the same SKU, so they sent me the wrong plate. When I contacted them (after confirming the issue was still present after receiving the plate), they blamed it on my mobile phone (several of their other items online didn't have this issue, and I shared several screenshots of the issue, and they gaslighted me saying it was my phone...I've worked on IT for years, and turned their website upside down before reaching out to them to get this resolved). The issue was fixed on their website after I brought it to their attention, and their "solution" for the customer experience was to pay to ship the wrong item back (I didn't have the packing materials to re-use anymore, because I recycled them before I could confirm it wasn't the correct item when I got home). We went back/forth a couple of days, and they refused to replace it in good faith so that I'd have the packing materials to return the wrong item in. They suggested I could purchase ANOTHER plate (keep in mind, the $20 plate cost $12.95 in shipping for this purchase), and use THAT shipping box to PAY to ship the wrong item back to them ($12.95 times 3 for a $20 plate). HORRIBLE customer experience and service. I've attached screenshots I shared with them, along with screenshots from our email exchange.

Let me start this with how unprofessional this "family owned" business is. I made several calls…read moretoday to try and have an order that was a disaster corrected. They refuse to speak to you on the phone, only Communication is through email. I finally spoke to a lady name Becky who actually laughed because I was upset that I'm not going to receive an order that I placed in December 12th. She passed the call off to Jeff, he told me that they are too busy to return calls. He gave me several excuses why. He told me that posting a review doesn't matter. I'm bet it doesn't. I'm sure I'm not the only Customer that they have treated poorly! They actually packed up two of the six mugs that I ordered and mail them to me. Both have no glaze in two spots. Shocking to me that somebody could pack these up and not notice that they are damaged. I guess they're too busy to look at their merchandise before they pack it up and send to the customer. Bottom line being no communication between employees and this family owned business has horrible customer service!

Wow, where to begin? From Brett in the main office to Kevin, Vicente, and Zach and may have been…read moresome others off and on but the crew did a great job! Totally gutted the original bathroom, the rebuild was completed in a week. Took out and replaced the tub, vanity, countertop, sink, toilet, all of it Crew was hard working and explained all that they were going to do and afterwards too. No surprises during the rebuild. Highly recommended for jobs such as this. Cost was close to what we expected.

From the owner: Serving the Tri-Cities community for over 24 years, we at IBK have grown to a full-service…read morecontractor specializing in Residential and Commercial remodeling. We can take care of your project from start to finish in an efficient amount of time, keeping the stress that you may have during a project to a minimum. We also have a full service custom cabinet shop in-house. IBK strives to deliver the best quality and service for each and every customer. We are typically in the field most of the day so appointments are strongly recommended if you plan on dropping by.

Professional designing with deadlines met, superior quality products, and great follow-up. I was…read moreimpressed to see the plumber, tiler, and electrician all plan together and coordinate the project.

From the owner: With over 40 years of experience, Doren Tile & Stone fabricates & installs solid surface…read morecountertops, offering an extensive selection of Granite, Quartz, Marble & exotic stone. Plus, we offer a huge selection of ceramic and porcelain tile in our Showroom. We provide installation for your project or if you’re a “DIYer” we’ll walk you through the process each step of the way. Owner Scott Doren, is a OR licensed, bonded & insured General contractor, which means he can facilitate your entire project from start to finish, from tear out through completion.

Thank goodness he has apparently sold this business. Casey Severe made NUMEROUS THOUGHTLESS…read moreMISTAKES installing new kitchen cabinets, drug his feet before finally admitting he made a mistake - like the fact HE ORDERED THE WRONG CABINETS and he thought I should like them better than the ones I selected!! - then pouted when the mistakes were pointed out, then disappeared for months leaving me with an unfinished kitchen when he said it would likely take 1 week to get water going again. I specifically stayed local and did not use a big box service like Home Depot, and I was treated so disrespectfully by this idiot. I finally refused to let him back into my home. He got a lawyer who told him she would not have allowed him back into her home either after what he did. We agreed on a steeply discounted final payment.

From the owner: Casey Leon's Cabinets, located in downtown Pendleton, OR, offers custom cabinetry for kitchens,…read morebathrooms or any of your storage needs. Visit our showroom located in downtown Pendleton, OR, or call for a free in-home consultation. Whether you are remodeling, adding or new construction, Casey Leon's Cabinets offers a wide variety of high quality custom cabinetry.

I was pleasantly surprised. Very friendly, gave me a break on the item, and delivered free. Didn't…read moreknow previous managment but I'll be back to see this one. I wasn't sure about the item recommended but it turns out to work perfectly for my purposes. Thanks guys.

If you want ripped off shop here...So I had just had probably the worst experience of my life with…read morepeople that took over this place. I have been coming here since M and B opened originally. The original owners were great help and would give you a fair deal on the products they sold As well as price match. NOT ANYMORE!! The new owners have literally taken all of the inventory they purchased from the old owners and doubled the cost of that on almost all of their inventory. When called on it they tell you this is my shop if you don't like it you can get out. So after coming here for the last decade or so I will no longer be sending any of my friends or family to this place to get any type of gardening supply. It was really sad too because, the original owners had really good ideas and really good input and feedback. They went out of their way to help you. these new owners,all they want to do is take your money. So If you have to unfortunately shop here, please make sure you price check and make sure they're not charging you double for an item that should not be charged double. One example is there tiny bag of perlite that they want $20 for that you can get the same exact bag at home depot at $5.99 that is current market price. This is not my issue this is just one prime example of the hyperinflation these guys have done. The product that I purchase or was going to purchase which I have purchased from the previous owners in previous years at a cost of around $72 , and which I can pick up at Walmart right now for $92 or online in multiple places for $75 they want $150. When showing them that they have marketed their stuff way up, they get way defensive for some reason. I would too if I were ripping off my community. So today they definitely lost my business and any chance of me ever going back there, or sending anyone to them again. The funny thing was he was sitting there talking to his friend about nonsense bs and his friend jumped in and's like, show us prove this price! and so I proved it to both of them via current costs at MULTIPLE RETAILORS LOCAL AND ON THE WEB. That's when the new owner jumps in and says well it's my shop, my rules if you don't like it get out. SO I walked out... and yeah so sad so so sad I kind of feel bad for these guys. Please note that any of the reviews on here are all more than 3 plus years old because that is when the old owner's still owned this place. However I notice that the new owners who have absolutely nothing to do with any of the reviews from the previous business are taking credit... Shame on you. My post is literally the only post that has to do with these new owners anything before my post has credit to Brett and Mikey. So you see all of these owner comments that are about 2 years old yeah they have absolutely nothing to do with the gentleman that actually started and founded this business. But man they sure are greedy to take credit for it... again shame on you