They helped with my move from Pendleton to central CA. They did a virtual walkthrough to make an…read moreestimate and were the lowest price of everyone i talked to. The move went smoothly and they were very flexible with delivery dates to work around me finding a place and then with my new job schedule.

My husband got a job transfer to Tennessee. His company used Larsen Transfer. This was our ninth…read moremove with his company. We did not know , it would be United moving us across the country. The packers came in and did a good job. The next day, the driver comes with one guy to move the contents out of a 3,000 sq, ft. house. We needed to be out by the next day. The new owners were moving in. I understand everyone was moving and they were short of help. The driver have a bad attitude. He was reluctant to cover the stairs and doors. The furniture was carried without being covered. One of my chairs sat in the sun for hours. Well, the next day, he still came back with one helper. We complain and said, we need to be out today. Finally, a few guys show up. Our staircase, got damaged, and the driver said, we didn't do it. Now, we weren't told our belonging would be going into storage. That means everything was taken out and reloaded. Some stuff got ruin due to the extreme heat. We finally got our belonging about 3 wks later. The movers show up about 3:00pm to unload. Again, they didn't put anything to protect the doors, floors. or furniture. After I said, aren't you putting blankets over the floors and floors. They did, kind of. My hardwood floors got scratched up, by dragging the boxes and furniture. Things were damaged. They finally finished at 11:00 pm. Since I couldn't get anyone to give us an estimate for the damaged floors, that expense will be ours. The first time. United moved us was disaster too. This time it was a nightmare. I do not recommend this company. Maybe, moves around town, but not for long distance. So very disappointing.

From out of town, placed 2 orders online, both for delivery to same address, selections were very…read moregood, delivery was on time and recipients were both very happy. Had short call with Cheryl, as only one confirmation appeared by email, she assured me that both had been delivered at the same time. She was very pleasant to talk with. Will be doing more business in the future.

If I could give zero stars, I would. The lady who I assume is the owner is more than rude. First,…read moreshe scolded me for parking in her "delivery space". The entire left side of the street had empty parking spaces. Then she was very pushy once we were inside. I wanted to have flowers delivered to our babysitter who lives in Pilot Rock. When I asked if they delivered out there she said "for a 20$ delivery charge" with a sharp tone. She said it's 34 miles round trip for them and what are they supposed to do if no one is home. I would assume leave them on the porch? But what do I know. She was very condescending. The poor girl who was trying to help me with the flowers was so nice. I feel bad that she has to work with someone so nasty. I ended up just saying that we'd come back. No way in hell am I going to give someone like that my business. I'll wait until the other florist is open tomorrow.

Contacted to have a Backflow assembly repaired and was completed before the end of the day.read more

Very happy with all aspects of my experience with Soft Step Interiors. Kyle worked with me to get…read morethe project done on my timeline. The guys who installed the carpet were so efficient and they did a great job. We're very happy with the results. Recommend this hometown business for your flooring needs.

I stopped in to see if Soft Step carried the brand of flooring I was looking for. There was no one…read moreelse in the store at the time and a young lady named Chloe who was the only sales person there told me she would have to check with her boss to see if they could order it. She said he would be back in a couple hours and would ask him, then call me. I left my pone number with her to call. The flooring I wanted is from a major manufacturer and should have been an easy special order. I never received a return call from Chloe or her boss. Why would I ever set foot in that business again?

Do not trust what this realtor says. James Baker has said for six weeks that a propane tank on our…read morerecently purchased property would be removed, and each week it is another story and apologies, but nothing is done. There are several other realtors in Pendleton who are honest and trustworthy - deserving your business. Avoid Coldwell Banker agents in Pendleton. If James keeps his word and removes the propane tank so we can continue with construction, I will revise this post.

I would like to commend our agent, Cari Volger, for going above and beyond her scope of work for…read moreour first home buying experience. Cari is the most amazing agent you could ever want or need. Her professionalism and kindness have made our house purchase a great experience. Thank you Cari!