I will start off by saying that since Prova is new, my hope is that they are just "young" and things will be better. I was very excited to visit when I was in town, as I love all things Italian and supporting locally owned businesses.
However, the visit sadly left much to be desired.
When we walked in, there were a handful of people sitting at the bar and a couple of people at the outdoor patio area. We were unsure of where to go, so we sat at a table close to the bar and looked at the menus. There were two bartenders and neither looked in our direction or acknowledged there was anyone in the establishment, besides those at the bar. We waited almost 10 minutes and then decided we would try sitting at the bar since those people were getting drinks. As we sat down, we saw there was a mat in the middle of the bar that said "Order Here."
Our first drink was made by a female bartender who seemed to rely more on the "theatrics" of the drink making process rather than engage customers.
I ordered the Limoncello Spritz after confirming the limoncello was house made. Sadly it was incredibly lacking and the prosecco seemed to take over the drink as it was not enjoyable and the lemon flavor didn't come through at all. My boyfriend ordered the Paper Tiger which had a cute presentation but the flavors didn't seem to compliment each other but were just "there."
I wanted to have a chance to try their signature "Killing Moon of Kentucky" and ended with that drink. This time, the gentleman bartender made my drink. He was very pleasant and you could tell he truly enjoys what he does and is talented.
The beginning of the drink was unique but as you continued to drink it, the liquid turned more to a flavorless slush; not what I was expecting or wanting.
The other disappointment was all of their wine is from California; not one Italian.
The saving part of our experience, humorously enough, was the ladies restroom. Thought was put into the restroom décor and they made sure "shark week" needs were met.
As a new business, it would be an expectation to greet anyone who visits your establishment, tell them a bit about the location and be engaging. When we're in the area next, we might try again, but we'll give them time to work on their customer engagement and to finesse their cocktail-making. read more