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    Protouch Restorations

    3.0 (25 reviews)
    Closed • 8:00 am - 7:00 pm

    Services - Protouch Restorations

    Furniture repair

    Furniture reupholstering

    Protouch Restorations Photos

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    Before (Right) and After (Left). Incredible!!!
    Colleen S.

    I can't not say enough good things about Protouch Restorations! I shopped around for a quote to have our leather sectional and recliners fixed, and not only did Ricardo give us the best and most fair price, but he was the most professional as well! He replied by phone and email extremely quickly and answered all of my questions. He does the work in your home so you do not have to move your furniture, and makes sure to cover all of your floors to ensure that no stains are left behind. Most of all, his work is INCREDIBLE! We were blown away by the results! It does not even look like the same furniture. Ricardo also gave us tips on conditioning our leather to help it stay as nice as possible. I highly recommend him and would not use anyone else!

    Excellent work. Ricardo is fantastic and my couch is like the first day we bought it. I'd highly recommend.

    Before chair and ottoman

    Ricardo restored my leather furniture- a full size sofa, 2 club chairs and an ottoman. He came to my house and had them looking brand new in a couple of hours! He is very nice and a pleasure to do business with. He gave me a quote online from pictures I took and emailed him from my phone. So easy and I'm so pleased with the results!

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    8 years ago

    Business owner information

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    Ricardo C.

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    8 years ago

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    Ricardo C.

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    8 years ago

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    Ricardo C.

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    9 years ago

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    11 years ago

    It's been over 2.5 years since the restoration. They still look awesome! The only blemishes are those that were inflicted by my 2 year old.

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    10 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    Ricardo C.

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    13 years ago

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    Ask the Community - Protouch Restorations

    Review Highlights - Protouch Restorations

    “Came right out was prompt and on time, Ricardo took his time and educated us through the process from beginning to end.”

    Mentioned in 16 reviews

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    Artex Interiors and Upholstery - Forgot to take  before but we are very happy with the results

    Artex Interiors and Upholstery

    (24 reviews)

    North Dallas

    I've recovered a rocking chair for my baby with them. The…read morenicest people and great service it came out so nice ! Thank you guys !

    UPDATE FROM ORIGINAL REVIEW: Dan, the owner of Artex…read moreInteriors, reached out to me and made things right. He offered a full refund, but I felt it was only fair to take only a partial refund since the ottoman is completed and looks decent. I appreciated Dan's professionalism in the end and his making things right with me. I have changed my review from 2 to 4 stars and would possibly consider doing business again with him in the future. ORIGINAL REVIEW: The owner, Dan, came to my house to look at a large basic ottoman that I wanted made into a storage ottoman. He was confident in his abilities to do the work and told me it would take 2 weeks. I waited the 2 weeks, but when I called him to ask about delivery, I was told it was not ready. That was inconvenient since I had already made plans for the day of delivery and the day he said it would be delivered. 5 days later, my ottoman was delivered. There were huge hinges on the ottoman that were a total eyesore. I told Dan that the hinges should not be showing, and that a storage ottoman has hidden hinges. He told me he would order other hinges and bring them over to replace the ugly large ones. Almost 2 weeks later, actually 12 days, 2 people showed up with a very thin, continuous hinge for installation. They showed me what they were going to do, but decided it wouldn't really work. Plus, it wouldn't hide the large holes that had been drilled into the wood frame when the large ugly hinges were installed. They finally decided the best plan of action was to take the ottoman back to the shop and get a better hinge. The girl who came with the guy at this time told me I would be priority and that she would call me the next morning with an update. Nothing. No call. I was not surprised. I texted Dan the following day and asked him to call me. He said he couldn't because he was out of town. This was a Saturday, Sept 4th, and their hours state that they are open on Saturdays. After some back and forth, he told me he had ordered the parts and they would be in by Thursday of the following week. Well...... I finally heard from him again on Sept. 15th saying that the team was going to deliver the ottoman. Later that day, I was told it would be the 16th. Would you believe after being told originally that this entire job would take 2 weeks, it took over 6 weeks, and was returned with the original hinges. All they did was move them so they couldn't be seen as much from the outside?!? First of all, this company is totally unreliable, unprofessional, and cannot be trusted. Dan is an expert at talking his way around the lies he tells, probably because he's had a lot of practice. I simply became exhausted dealing with him. I gave them 2 stars because I'm a nice person and because the ottoman looks good (it was brand new when this ordeal started), except for the hinges that can still be seen. It can now be used as a storage ottoman, which is what I initially wanted. I just expected someone who was professional and someone who actually knew what they were doing since they said they could do the job. There was nothing and no one professional about this company. Please look elsewhere for any upholstery needs you may have.

    Dallas Leather Reconditioning Specialist

    Dallas Leather Reconditioning Specialist

    (31 reviews)

    My couch look brand new! Not only did Francisco do a fabulous job, he was timely and easy to work…read morewith. My pups approve as well!

    Quality of work was excellent, just had a few hiccups throughout the process that prevented me from…read moregiving five stars. I had some tears in my car's leather seats so I had this company perform the repairs. Fransisco comes to your house, picks up the seat cushions (he takes them out himself) and then returns them and reinstalls them. First the pros: the repairs are like it never even happened (see attached photos). It is convenient that he comes to your house, you don't have to take it to a shop. Fransisco is very reasonable with price and is very easy to work with. Cons: He was late in when he came to pick up the seats. The window was 11-3 and he showed up at 4. Had I known he was running late I would've been able to do some things as opposed to waiting at the house for him. When he did show up he couldn't take one of my seats because his van was too full, so he had to come back the following day anyway. When removing a seat Fransico broke a bracket cover, but was very ok with deducting the replacement cost ($20) from the bill. He also flipped a bolt around with the seat belt, causing the belt to twist and be uncomfortable to use. He fixed all these things, but it would have been nice if they hadn't needed fixing in the first place. Thus the deduction of a star.

    Protouch Restorations - reupholstery - Updated September 2026

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