Shawn and his staff have always been extremely helpful, trustworthy and professional…read more They have helped me with various situations and have made clear what can be very confusing. Knowing your agent will be available and will help you through challenges is reassuring and invaluable.

Do not get insurance with this office. Absolutely horrible. I had multiple policies here including…read moreauto and homeowners. I cancelled my insurance with them and went to Allstate in 2016. I just got my mortgage statement and State Farm had billed my lender and got paid the 2017 premium even after it was cancelled, even after proof that I switched to Allstate was provided. I have submitted a claim with the NC Insurance Commissioner and am waiting for the results now.

We have been with GSuggs for 21 years. Every single time I have a question, it is answered…read moreimmediately and satisfactorily, and we are most satisfied and happy with their service.

After my old insurance provider suddenly raised its rates on me unexpectedly I went shopping for a…read morenew company. I quickly figured out that everyone claimed to have the lowest rates and good service. However I had no real way of knowing. After being introduced to Greg and telling him my situation he asked me a lot of questions to figure out what the best type of insurance would be for me and came back to be with several quotes. I appreciate having someone that I can talk to and trust and would highly recommend him to anyone looking for insurance - especially home and auto.

We love this Insurance company. Our agent has helped us with multiple policies and has advised us…read morethrough some important business insurance decisions. These guys have been extremely helpful and have impressed us with the personal touches and attention to detail with everything related to our insurance needs. Faxes, emails and phone calls are returned quickly and there have been no surprises or mistakes in our billing or correspondence. They have impressed us with how easy it is to deal with them. In addition to this, we have never had an insurance question that our agent couldn't answer. We have had two very different kinds of businesses insured with them (one a few years ago and one currently). Through this we have found them to be knowledgeable and patient with insurance advise and Mike (our agent) has even come all the way across town several times to help me understand how to best cover our businesses and feel at-ease about having the right coverage for our needs. I would recommend them to anyone.

We love doing business with Thaggard Insurance. They care about their customers and are willing to…read morego the extra mile. They are a family owned business who will sit and talk to you and explain everything to you and work with you. I would highly recommend you let them handle all your insurance needs.

Finding an insurance person that is absolutely Working for you is a real treasure. You will find…read morethis kind of service at cornerstone . This outfit works very hard to find the very best price with the very best coverage according to what your needs are. They absolutely exceeded every expectation that I had and saved me a ton of money and got me better coverage. In this world that's a real odd thing to find. Highly recommend this outfit. Attention to detail is of note. They cross every T dot every I make it easy for you.

Matt and his team were extremely helpful when we had issues with our claim with someone else's…read moreinsurance company. He opened his office early and stopped everything he was doing so he could try to resolve a stressful and time sensitive issue. Matt gave us great advice and followed-up with us after the weekend. Though this wasn't an issue for Matt and our carrier, he did go out of his way to be sure we got the customer service needed because we were simply one of his clients. Thanks Matt! Mike and Laurel V.

I was recently searching for the phone number of the Matt Roberts Agency as I needed to discuss…read moresome upcoming changes to my policies when I came upon the previous review. I sympathize with the previous reviewer as it seems it's been a rough time and year for her and her family. However, my experience with the Matt Roberts Agency, and Tina in particular, has been quite different so I felt the need to share my experience with them. Several years ago, I made the decision to move my policies from another carrier. During that process, I spoke with both Tina and the owner, Matt Roberts. Based on my conversations with them, I decided to move my home and auto policies to Erie Insurance. Their rates are tough to beet by any of the larger insurance firms within Erie Insurance footprint. Earlier this year, we had hail storms pass through the Charlotte area, and my roof was damaged in the process. Prior to contacting a roofing contractor, I reached out to Tina to discuss the issue and determine next steps. She was very helpful in providing a clear and concise "next steps" timeline. She also provided information on the things I should be looking for in a roofing contractor. Once I decided on a contractor, she assisted with scheduling an appointment with the adjuster and my contractor. With the extensive damage on the roof, the adjuster recommended a new roof be installed. The process was very smooth from end to end, and I'm quite happy with the new roof that was installed. No more leaks! Tina and the agency have always been quick to provide quotes on changes I plan to execute with my policies. I recently dropped a vehicle from my policy as well, and lost the multi car discount provided by Erie Insurance. This isn't unusual and the same thing is done by my previous insurers as well. I think it's important to realize that decision is made by the insurer, not the agency itself. I will add that Tina was quick to answer any questions I had during this process, and was prompt with sending updated quotes for my review. I hope those reading these reviews will consider the experience I've had with the Matt Roberts Agency. I wouldn't hesitate to recommend them to my friends and family.

A giant oak on Club Boulevard lost a huge branch. It speared my windshield and smashed into the…read morepassenger's side dash while my car was in the NCSSM parking lot late on a Friday afternoon. Broken windshield, dented hood and roof, and mechanical damage as well. The claims experience is great. I had rental car coverage and had a car the same day. This kept me on the road until the windshield was repaired. I waited until school was out to do the other repairs. All went well. I carry auto, homeowners, and umbrella coverage through Amica. I highly recommend it. Great service and reasonable rates.

I have been an Amica customer since the 80's and until recently have had good experiences. Their…read moreemployees are awesome. Their online servicing is the worst and makes the overall rating leaving much to be desired. I'm beginning to shop for service through other carriers, so we will see if that produces savings and a better online experience. The past two years I have had to personally manage all the billing as they continually screw up application of amounts due and paid. If they intend to retain my business they better improve their portal tools quickly.

I have three vehicles insured with them extremely great people very nice people to work with . Save…read moreme tons of cash on my car Insurance's!!

Very helpful, friendly, and works with the specific needs of each client. I had my plan…read moretransferred from out-of-state to NC almost immediately.