We moved into a home that we were certain had mold. We called Mold Mentor and Zach came out the…read morenext day. He walked us through the whole house and pointed out everything that was a red flag. After taking air samples, the report came back with all kinds of mold. We had just signed a lease and he helped us by writing a letter stating concrete evidence of the mold. We were able to break the lease and found a new place. Needless to say, we called him again to check the new place out and he came and did a thorough inspection. Thankfully, this place was clear of mold. A year later we moved to Arizona and hired someone there for the place we were renting. This person was nowhere near as knowledgeable or caring as Zach was. Even being all the way in Arizona, I called Zach because he truly is a Mold Mentor, with a question and he was so kind to spend the time to talk with me. I highly recommend using Mold Mentor for any issues you have or think you may have with mold. There are no other places out there that come near the service you will receive with Mold Mentor.

I can't express how much I appreciate the excellent quality of work done by Mold Mentor. I have a…read moremold allergy, so their work remediating and treating the mold in my home makes a tremendous difference for me. The team was friendly, professional, and communicative about the entire process. Zach and Jose, y'all are awesome! This team far exceeded my expectations and I highly recommend them.

Friendly and fast! Easy to schedule, and timely appointments. Clean job site left behind.read more

The problem turned out to have been caused by a recent outside paint job of my house. Karl had…read morequickly discovered that the outside dryer vent had been painted over. He managed to open up the vent and I haven't had an issue ever since. It was money well spent.

Very impressed with the quality of my home inspection with By Lions. They were thorough, detailed,…read moreand very personable. They were willing to explain and talk me through every aspect of the inspection.

My realtor recommended By-Lions to me and I am so happy she did! I cannot say enough about how…read moreexcellent this company is. First of all, we were on a very tight schedule and needed to get our inspection done quickly. The inspector, Josh, came in on a Sunday afternoon and did a very thorough inspection. He talked to me throughout so I always knew what he was doing and why he was doing it. He also gave me a lot of recommendations for things to make our condo more user-friendly. He answered all of my questions and explained things to me in a way that I could understand with my very limited knowledge of all things related to the construction and inner-workings of a home. We had blocked out a time for roughly four hours but because our condo was pretty small, it didn't take Josh that long. In light of this, Josh readjusted the price so I ended up paying less than I expected. He also explained other available services but was very upfront with me about them not being necessary for my particular unit in an effort to save me money and not waste any of my time. I really appreciate that this is a company who is honest and fair and not out to take advantage of people like me who are clueless when it comes to this field. Finally, Josh was super diligent in getting home and getting our report written up and submitted so that we were able to make our closing on time. Everything easy to read and the report included very clear pictures that helped us know what steps we needed to take. If we move down the road, I'll definitely call By-Lions for the Home Inspection and will be recommending them to anyone I know who is buying a house. You couldn't ask for a better company to work with!

I had some suspicious-looking tape on my furnace's ductwork that I had been told might be asbestos…read moretape. Although it was mostly intact, there were a few places where it had gotten torn and had some pieces hanging down. I contacted Lyle Environmental after reading good reviews about them online. They gave me thorough instructions on how to safely collect a sample of the tape so they could test it to determine if it was indeed asbestos tape. After I dropped off the sample they tested it and got back to me very quickly with the results: unfortunately, it was definitely asbestos tape. They described my options: removal, encapsulation, or doing nothing, and told me they could send someone to look at the ductwork and prepare a bid if I decided on either of the first two options. After I contacted Lyle and told them I'd like to have them deal with the tape, a representative came to my home and looked over the ductwork. He recommended removal of the tape where it was torn and encapsulation with a product called LagKloth where the tape was still intact. Lyle's bid for doing this work seemed quite reasonable so I made an appointment for the work to be done. The crew showed up on time the morning of the appointment, got straight to work, and completed the job within a few hours. My experience with Lyle was overwhelmingly positive. Every person I dealt with, from the office manager who took my initial call, to the person who looked at the ducts and prepared the bid, to the crew who did the asbestos remediation, was courteous, professional and conscientious. They answered all my questions and did the job for a reasonable price. They completed the lab work and got me on their schedule quickly. Moreover, several months after the work was completed, I noticed the LagKloth had become detached from the ducts in some areas. These areas are made of wood and had been painted years ago with what is most likely a lead-based paint, which Lyle thought is probably why the LagKloth had loosened from them. Lyle sent a technician out who fixed the problem at no extra cost. Lyle Environmental does good work and stands behind it--I highly recommend them!

Dealing with this company was excellent. The team that came and tackled our asbestos removal was…read moretop notch. The onsite engineer answered all my questions, walked me through when it was finished, and explained the process to extract the asbestos. Anyone looking for a company that can and will handle such a delicate matter can look no further than with Lyle Environmental.

So we recently purchased a home which needed radon mitigation during the inspection phase of the…read morepurchase. Radon Pros installed the mitigation equipment. After moving in we purchased an electronic radon meter and also did testing with the free charcoal kits. Our readings ended up being over the EPA guidelines. I contacted Radon Pro's and talked with Tom Peters. He seemed to take my concern seriously and came out and made some tweaks to the system. In no time the readings fell dramatically. We're now well under the EPA maximums. I'm very pleased with the level of service they provided and their concern to make it right. I'd highly recommend them.

They fit me in before the closing of my house. Standard price of everyone else. They were quick and…read morevery professional. They were on time, they responded right away and had no problems. I would recommend using them!

We desperately needed a radon mitigation system. Bill came out, gave us an affordable quote, and…read moregot us on his schedule quickly. He was in and out with a day. If you are in need of radon mitigation Bill is your guy! Highly recommend.

Highly recommend. Bill provided great, affordable, professional service. I would most definitely…read morehire him again.

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

Checked radon system. Came quickly, explained everything. Knowledgeable. Didn't try to sell us…read moreextra things. Will use them for another house.

Ohio Radon Mitigation was a great help to us! I would highly recommend them. They answered all…read moreour questions and were very responsive and courteous. If you are installing a radon system you should call them!

I gave 5 stars for Serv-Pro mitigation following a flooded, beautifully designed lower level in our…read morehome. They were fast, courteous, and professional. So I hired them to do the repairs. BIG MISTAKE. A job that should have taken 2-3 days at the most, but has taken more than 3 weeks. The workers did shoddy work and were not honest. Found one sleeping in his truck, taking a 3-hour lunch, shoving trash into our crawl space... Someone broke a chair leg and then tried to cover it up by putting screws in the leg. Of course, they didn't tell me about that. I deeply regret my decision to hire them.

Disgusted. I nor…read morethe property owner would recommend Servpro to anyone in the greater Columbus area. Outlined below is a summary of the issues I personally experienced fall of 2023 that I have tried to no avail over the course of 5 months to address; I need to move on for my own emotional well-being but, feel compelled to share with others. Also, when trying to address several issue with their "accounting" Servpro representative said, "this is not really your money it is your insurance paying so why do you even care". Personal Belongings Cleaning - Hours and laborers billed 100% inaccurate; - On-site cleaning and boxing of items; nothing was wrapped prior to placing in boxes, boxes were not sealed or closed and boxes were not labeled - on-site arguments and disagreements between Servpro "employees" - Unprofessional; used my kitchen to prepare their lunches and take lunch breaks Property Restoration - Destruction to property during "restoration" - Lack of regard for safety and terms of property lease; threw carpet out the 2nd floor window AND let gas build up from stove and fire ball ensued while "cleaning" - Poor execution; second vendor entered and said " this is considered clean!" - Knowingly broke and damaged personal belongings and did not acknowledge - Charged for services not rendered (HVAC cleaning) - Lost insurance check - Lack of understanding by Servpro on authorization process when dealing with rental property