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    Protech Heating & Cooling

    3.7 (3 reviews)
    Closed 7:00 am - 3:30 pm

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    1 year ago

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    5 years ago

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    Family Heating & Air - We offer Roto Brush Duct Cleaning

    Family Heating & Air

    (4 reviews)

    Communication and consistency. Do their best to be friendly when you actually talk to someone, but…read moreas soon as it becomes clear that you're unhappy with the lack of follow-through they're perfectly content with ghosting you and ignoring calls. We put in a request through our home warranty to put ceiling fans in, was told to our faces we needed to tell the warranty company they did the work so they could get the funds for the fans (our mistake for doing so). Then proceeded to not hear back or get anything done for over half a year. Eventually went and asked for the fans to do the work ourselves or with someone else, and found out they got much cheaper fans than they were supposed to. We wanted so much to give the benefit of the doubt (only having one tech available is difficult I'm sure), but even with a whole crew of techs that wouldn't fix the lack of communication and the downright shady business practices. Horribly discouraged customer.

    Absolutely horrendous. Started out friendly and nice, didn't actually fix anything. Instead they…read moreRUINED the control panel of our boiler heater. They used up our yearly allowance from the home warranty in multiple visits and never fixed the issue. It has been over a month now and they have been out 3 times. The control unit is broken beyond repair. Had to hire someone else to come fix what they broke. They will no longer answer the phone. When the home warranty tried to call them, they hung up on them. DO NOT DO BUSINESS with these people. You will not get what you pay for.

    Protech Heating & Cooling - hvac - Updated May 2026

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