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    Prosser Eye Care

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Prosser Eye Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    5 years ago

    The updated eye clinic looks amazing! Staff was super helpful and nice. I would definitely recommend.

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    Columbia Point Eyecare - Three pair of glasses that after 100 days still did not let me see as well as when I first made an appointment

    Columbia Point Eyecare

    3.8(25 reviews)
    21.8 mi
    $$

    Beware, dysfunctional business. I had an extremely frustrating 100-day experience at Columbia Point…read moreEye Care in Kennewick. After my October exam, I ordered three pairs of glasses. When they finally arrived nearly a month later, my distance vision was blurry. I was told to "adjust" to them, but they were never correct. At a follow-up, I was informed I'd need another copay for an issue already addressed. A second doctor later confirmed the original lenses were wrong. Then came six more weeks of no communication, I had to repeatedly call just to get answers. After 98 days, I finally received revised glasses, and two days later a screw fell out of the frame. Poor communication, incorrect lenses, billing confusion, long delays, and defective frames made this one of the most stressful medical service experiences I've had. I cannot recommend them.

    My exam was fine and all went well with the evaluation. What fell apart was the frames and Lense…read moresales. After my exam their computer systems were down so we couldn't review insurance and frame/lenses. I had to make another appointment to discuss the frames and lenses. So more of my time to make their sales. Made the appointment a couple more weeks for 8:45am. I checked in at 8:40, waited 30 minutes and NO ONE came to help me. I take time out of my day to make the appointment and i don't get helped. They send me a text the day before saying if I don't keep the appointment I could be charged a $75 no show fee. Well, where is my $75 for your no show?? I'll be finding a new eye care team for my needs.

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    Columbia Point Eyecare
    Columbia Point Eyecare - Dr Furness

    Dr Furness

    Columbia Point Eyecare - Dr Barney

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    Dr Barney

    Prosser Eye Care - optometrists - Updated May 2026

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