We've spent years settling for an ISP that couldn't back up their promises regarding speed and coverage, and who provided unhelpful or non-existent customer service. So, when planning the move to our new home, we knew we wanted to keep it local and step up our internet experience to include fast, reliable coverage throughout our entire home, 24/7 security and monitoring, and a customer service department that knows who we are and what products we have should there be a problem. Enter Proper Access!
From first contact to determining what our needs were (as well as a few wants!) to scheduling and installation, the team at Proper Access has well-exceeded our expectations. Their professionalism and attention detail is unmatched. These gentlemen did the leg-work and took the time necessary to ensure we have fast, reliable fiber access with no dead zones. They have also made it a point to ensure we don't feel like just another income stream. If they keep this up, I'll have to invite them over for Thanksgiving! And guess what? Our monthly bill is no more than what we were paying Spectrum for their supposed high-speed access. Don't hesitate to call Proper Access for your residential internet access needs! read more