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    Propel Swimming lessons

    3.0 (2 reviews)
    Closed • 12:00 pm - 10:00 PM

    Services - Propel Swimming lessons

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    8 years ago

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    GoodLife Fitness

    GoodLife Fitness

    2.3(64 reviews)
    0.6 km•Cameron

    Long time member. Gym is very spacious with lots of equipment. Also well maintained. All I can ask…read morefor.

    My husband and I used to go to Goodlife Metrotown for more than a year. We had such a negative and…read morestressful experience when we requested to freeze the membership: 1. I was pregnant, and as it was a risky pregnancy, I asked to freeze my membership. The staff member on the phone was very helpful and informed me that they would call me BEFORE I would be charged, close to the end of the period of freeze. They didn't call me and I WAS CHARGED even though I was unable to practice any physical activity. I didn't receive any refund, even I saying that I could send them the doctor's note. 2. Then, with a newborn at home, I requested the freeze again in a different period, and 2 days later, I WAS CHARGED. This is unacceptable. It is no the customer problem how is the financial dynamic of the company. We didn't receive the refund! Finally, we requested to cancel the membership and also because we moved to Calgary. The staff member said that they need 30 days notice - what wasn't informed to us when we signed up. We said that we wanted to cancel right away and we also requested our refund for what we were charged on the 2nd time. The lady said that she would cancel it but the refund could not be made. At the end of the day, we basically paid the 30 days notice with the money that we should receive as a refund (for the 2nd inappropriate charge). We feel extremely harmed by this company, we feel that we were charged inappropriately. This is a company that cannot be trusted and that does not treat its customers honestly. If you want to avoid headaches, avoid GoodLife Fitness.

    Photos
    GoodLife Fitness - The steam room hasn't worked for 3 weeks, in the evening you can never find paper towels.

    The steam room hasn't worked for 3 weeks, in the evening you can never find paper towels.

    GoodLife Fitness - In the evening you can never find paper towels.

    In the evening you can never find paper towels.

    GoodLife Fitness

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    Propel Swimming lessons - swimminglessons - Updated October 2026

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