had a time reserved for a cleaning today starting at 2-3 pm. I left work early to let them in. I…read moregot home at 1:45, and waited until 3 PM with no updates. No one showed up, no one called to let me know anything had changed. I called the office and was sent directly to voicemail. I left a message. The cleaner called me later to let me know her previous appointment was running over time, and the two appointments she had were scheduled too close together. At that point she told me she'd be arriving in 45 minutes. I waited nearly 2 hours before she finally called me back to tell me she'd have to cancel the appointment. This appointment was made in anticipation of company coming over and it's put me in a tight spot to get everything ready. Had I known this would happen when I booked, I would've changed the timing of my appointment or gone with another company. This gives me no room to adjust, and I left work early for nothing. The cleaner seemed nice enough over the phone. She was apologetic, but there seems to be an egregious lack of planning on the administrative end of this company. Be careful booking with them. I would think twice if you have any time sensitive cleaning needs. Edit: Never in my life have I been called so fast after leaving a review. I only wish it was a positive experience. The gentleman who called started by asking to explain what happened. After doing so, I was verbally berated for leaving an honest review of my experience. No apology, no accountability. He didn't seem at all interested in offering solutions to the situation. He did seem very interested in the fact that I DARED to leave a negative review. Avoid at all costs.

These folks are the biggest flakes ever. Rescheduled services twice for a move-in/move-out…read morecleaning. They confirmed the morning prior and was sent a text in the afternoon as I was signing my closing papers for the house cancelling since they did not have enough employees. Absolutely unprofessional and would not recommend...wish I didn't have to give one star.

I love the work that they do. Every time they come they leave the house spotless. They try to…read morefulfill our needs. One time we asked if they could clean our porch and they left it looking beautiful. It was ready for our monthly cookout. I love they charge us a fair price. We would definitely recommend their service

As a birthday gift for my daughter, I had her house deep cleaned. This company is excellent with…read morecommunication, punctual, and did a fantastic job. My daughter was thrilled!

Love the team at Cozy House Cleaners. They've cleaned both our home and business and deliver…read moreexcellent results every time. Would recommend to anyone who needs cleaning done right at a fair price.

My carpet was stained so bad !! I tried to fix it myself but only made it worst . I'm so happy I…read morewas able to find professionals that could help. Very fast to respond and great communication throughout the process. Most importantly , as you can see from the results it came out brand new ! Thank you , 5 Star Carpet Cleaning Team . I would definitely recommend to my friends & family.

We hired 5 stat cleaning company to clean our church and they did a wonderful job. They did the…read morecarpet and the chairs and everything came out perfectly. I highly recommend them for a professional cleaning. Menny, the owner was reliable and always on time. He did a great job getting our all those stains from both the carpet and the chairs out. We will hire them again anytime. We are very satisfied with their professional services. The pictures will speak themselves. Thank you so much again for all your business!

We used Janify to clean our carpets in mid-February. Janify was on-time for our appointment, did an…read moreexcellent job, was an overall great value. From setting the appointment to the walk-through once finished, Janify showed great customer service throughout the entire process. Not once did I feel pressured to add a service or sign any type of service contract for future appointments, like with some other larger companies. Overall, my wife and I were completely satisfied with Janify, and I would highly recommend Janify to anyone in the Knoxville area!

Janify is a very professional local company that I would highly encourage anyone to try them FIRST…read more Other companies that I quoted had promotions but were not true when you actually add the number of rooms, everything was extra charges, etc. including moving furniture. Janify was courteous, clean, and friendly. They both arrived on time and were very careful with equipment not damaging walls on other furniture. Absolutely recommend them and my sister in law is waiting for their information from me today because of my comments about how new the carpet looks. We do have two small dogs and one of the "boys" seems to mark some areas of the carpet. Those stains are gone as well. The carpet is damp but drying nicely. Do yourself a favor and try Janify....and then recommend them to your family and friends. You'll be glad you did. Glenda B.

I rely on this company for my Airbnb cleaning needs on a weekly basis. Zulmy consistently follows…read moremy cleaning instructions and is always reliable. My guests often praise the cleanliness of my Airbnb, thanks to her meticulous work.

Ben came exactly on time and informed me ahead of time that he was on the way.He did an awesome job…read morecleaning some very nasty gutters filled with leaves, straw, and pine cones.It was really cold but he kept on worki ng until the job was completely done.He will certainly be my gutter cleaning guy for next time! In fact I have named him Ice Man for working under some awfully cold co nditions. Jean Paulson

I am completely satisfied with the service that I received from the Cleaning Lady and more the…read moreattention to detail is above and beyond what I ever dreamed of. I would HIGHLY RECOMMEND these ladies they are in a class of their own.