it was not crowded so the wait wasn't long. I got my test results fast and got my medicine to start…read moremy process to getting better.

You should be ashamed at your lack of training to handle a veteran AND an dementia patient. I will…read morebe sending the hospital administrator a personal letter and filing a formal complaint on the two week stay my father had and how horrible he was treated with ZERO empathy and care. Had I not took control and personally got the VA involved to get him back to Marion, he would have died dirty and starving. DO BETTER!!! I wouldn't send my worst enemy to this hospital.

I don't know how theres low stars here. night shift was excellent. best hospital er experience I…read morehave ever had!!!

Hey y'all! Have you recovered from the annual "love fest" that is Valentine's Day? It's a…read morebeautiful thing to have one day when everyone in the world is possibly thinking about love in some way or another. I would be remiss if I didn't tell you how Cupid, who I affectionately call "Sweet Baby Jesus" made sure I was loved in a special way on Valentine's Day 2023. Okay...so, my day started out really rough because my transportation did not show up which caused me to have to drive myself to medical appointments at Saint Francis Healthcare in Cape Girardeau, MO. That's over an hour one-way from where I live in Illinois. When I got to my first appointment, the doctor was running late, so by the time I was supposed to be at my second appointment, I am way late. I REALLY needed to see that specialist for the second appointment, but I was late. Everything could have ended there. I could have been given an appointment for a month to two months out according to the schedule, and sent all the way back to Illinois having not seen who I desperately needed to see. Thank goodness for me that Sweet Baby Jesus Cupid was working overtime yesterday. When I tell you that the people of Saint Francis Healthcare, CARE! I'm ashamed to admit that I had a complete meltdown when I thought I would not be seen. I'm talking UGLY cry y'all. This was very personal for me: I was thinking about more time without medical treatment that I needed for months, plus that long drive home to think about not being seen. The devastation was real! The team at Saint Francis Healthcare listened and acted. Even though I was late due to another appointment, and they were fully booked, they went to work to see if there was anything they could do to help me be seen. That arrow shot through their hearts y'all! From Volunteer Director Theresa, who patiently and emphatically listened to me cry as I told her the situation, to Practice Manager Ann who ultimately worked with Dr. Thampi, Nurse Beth, and Front Desk Staffer Tisha to see if or when they could fit me in, everyone was willing to try, and that meant so much. I waited in a waiting room to see the outcome, praying that the appointment would be sooner than March. Little did I know that I was going to get more love than I expected from SFHC! Director Ann eventually came and told me that a patient had cancelled, and a spot was open for 12pm. Oh, and Ann was accompanied by VP of Regional Operations, Lisa Newcomer, who just happened to be walking around the hospital and decided to come with Ann. Let the love rain down on me! Who has favor? I do! I do! I started the day stormy, and ended it on cloud nine. Hello somebody! Dr. Thampi was an absolute joy to meet. He is thoughtful and thorough, and I know I am going to enjoy collaborating with him and his team for my healthcare needs. A hospital system whose VP of Operations is visible and accessible to patients is awesome. She was so friendly too! As for Saint Francis Healthcare in Cape Girardeau, MO, I got nothing but L.O.V.E. for them. If you have a medical need and select Saint Francis Healthcare, tell them Kindra Speech sent ya!

They were very professional and attentive. I was visiting the lake and twisted my ankle. Did X-ray…read morewrapped it and gave me crutches for stability.

Wonderful provider. Kind, friendly, knowledgeable. She also is able to DOT physicals! The inside…read moreof the clinic is beaitiful.

Fast, friendly and quality is what I experienced. Dr. Hudson-Kane was beyond caring. She listened…read moreand the medication she prescribed did the job. Everyone from the front desk to the nurses that I interacted with all seemed to really care about me and must love their job.

Pay your copay in cash! They keep your card on file, don't send you a bill, then charge your card…read moreafter they run it through insurance.

I could not have been happier with this clinic. I was in the exam room within 10 mins of walking in…read morethe door. The entire staff were incredibly sensitive to my illness and provided every comfort. The NP Cathy P. was warm and friendly taking her time with me. I had my prescriptions ready when I got to the pharmacy. I will definitely refer friends to this clinic. Thank you!!!! Tia is the bomb!

Absolutely unacceptable care! My 20‑year‑old daughter told the provider she had been out of the…read morecountry, yet they brushed her off with anti‑nausea meds and did no testing whatsoever. She ended up hospitalized for three days with 3 different strains of E. coli. We were billed $306 for a visit where they ignored critical information and failed to take her condition seriously. When confronted, they lied & denied she ever mentioned her travel history. This was negligent and could have had life‑threatening consequences. We will NEVER return!!!