1. Prompt Action Pest Control

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Altoona, WI

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Prompt Action Pest Control

3.0 (2 reviews)
Open • 8:00 am - 4:30 pm

Services - Prompt Action Pest Control

Pest inspection

Pest preventative services

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Orkin

Orkin

(5 reviews)

Many issues with Orkin, sadly, though I still maintain my subscription to their services for now…read more 1. They almost NEVER show up on time. This is done with NO NOTIFICATION TO YOU either, no text, no email, nothing, they just decide not to come on time or for hours after then show up when they feel like it which might not be convenient for you. This is already a problem when THEY randomly choose a DAY PRIOR when they will show up if you're part of their regular service plan. Now imagine the situation I find myself in regularly; wake up to an email saying someone is coming tomorrow, then you make sure you can be home on such short notice to only find they don't bother showing up anyway until 3 hours later when you'd have been home anyway. That doesn't look good to your employer, but Orkin doesn't care. 2. They consistently fail to do their job properly. Ironically the older men here seem to do the worst job while the woman and younger guy that have done it have done great. There is an especially bad one who likes to spray one or two sprays in a room and walk out like it's done while the rest spray the entire perimeter of each room and only ONE has sprayed in areas where it makes sense for the issue we originally called them for in the first place. 3. Had an issue with a specific problem, entire reason we hired them and it was told to them from the get-go. It's been a long time now and they have still failed to abate the issue to any degree, we've had to figure out alternative ways to deal with it because they don't manage to. Nearly every time we've had them out we've had to call them out again a few days later to try "actually spraying for realsies this time :)" Eventually we will probably hire someone else or just spray the house ourselves. Paying nearly a hundred dollars a month for no change in the problem is a bit dumb on my part.

Called and signed up for one service, found out they signed me up for mosquito service that I never…read morementioned that costs more (I have rodents). They don't tell you when they are coming out, changed my scheduled time without calling to inform me, came out without what I needed (Tracking powder) requiring another appointment. The Tech verified when the next appt was while here, but it got changed. No call. Tech doesn't see his texts EVER, hasn't returned my calls. And I PAY FOR THIS? In this age of automation, they still have ZERO communication about scheduling? Really? Use literally anyone else.

Prompt Action Pest Control - pest_control - Updated October 2026

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