Many issues with Orkin, sadly, though I still maintain my subscription to their services for now. 1. They almost NEVER show up on time. This is done with NO NOTIFICATION TO YOU either, no text, no email, nothing, they just decide not to come on time or for hours after then show up when they feel like it which might not be convenient for you. This is already a problem when THEY randomly choose a DAY PRIOR when they will show up if you're part of their regular service plan. Now imagine the situation I find myself in regularly; wake up to an email saying someone is coming tomorrow, then you make sure you can be home on such short notice to only find they don't bother showing up anyway until 3 hours later when you'd have been home anyway. That doesn't look good to your employer, but Orkin doesn't care. 2. They consistently fail to do their job properly. Ironically the older men here seem to do the worst job while the woman and younger guy that have done it have done great. There is an especially bad one who likes to spray one or two sprays in a room and walk out like it's done while the rest spray the entire perimeter of each room and only ONE has sprayed in areas where it makes sense for the issue we originally called them for in the first place. 3. Had an issue with a specific problem, entire reason we hired them and it was told to them from the get-go. It's been a long time now and they have still failed to abate the issue to any degree, we've had to figure out alternative ways to deal with it because they don't manage to. Nearly every time we've had them out we've had to call them out again a few days later to try "actually spraying for realsies this time :)" Eventually we will probably hire someone else or just spray the house ourselves. Paying nearly a hundred dollars a month for no change in the problem is a bit dumb on my part. read more

I had the orkin man come to my house to get rid of ants that came after the scraps or the dog food. the man that came into the house and acted realley creepy and then he wanted to go into my room do not use orkin. read more

So disappointed with our Orkin experience. We called for help getting rid of rats in an outbuilding. We paid $250 for four sticky traps we could have bought at the hardware store for $10. There was no follow-up from them, and needless to say the problem was not addressed. My request for a refund was not honored and their customer service representatives kept putting me off. Don't waste your money or time working with them. read more

I recently worked with Nathan in the Eau Claire area! He was AMAZING! I stayed at a hotel in Wisconsin Dells, and upon returning home I noted insect bites on my hands and arms. I went to the doctor and while they could not confirm exposure to bed bugs, they called them "suspected bed bug bites". I immediately contacted Orkin for a consult online. Within 24 hours Nathan reached out to me and provided tips on detection of bugs, all at no cost to me. He was extremely knowledgeable on the topic and he eased my mind greatly regarding the likeliness of these bugs making it in to my home based upon my actions during my hotel stay. I made a few purchases on Amazon based upon his recommendations. He then provided me with his cell phone number for future questions, should an infestation be found. After 4 weeks, I began to find little brown bugs around my home. While these were not in the "common" places bed bugs are found, I was still very skeptical. I called him and sent him pictures of the insect I found. He promptly confirmed that these were foreign grain beetles, which cause no harm to humans. THEY WERE NOT BED BUGS! I was thrilled, relieved, and SO appreciative of his responsiveness and attention to my concerns. He also provided information regarding his companies ability to treat this pest as well. Overall, 5/5 regarding service. While I hope to never have a pest control issue, Orkin will be my first choice in extermination of such issues! read more