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    Promontory Point

    3.4 (16 reviews)
    Open 8:30 am - 5:00 pm

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    2 years ago

    very nice people and very kind responses from all of the staff members. units are very nice and well kept as well as the property.

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    7 years ago

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    Elevate Apartments

    Elevate Apartments

    (31 reviews)

    We have been with Elevate approximately a month now. And to keep it real, they've had their share…read moreof opening-the-doors types of problems: massive influx of new residents at the same time, crickets (like the other reviewer has stated, but i -rarely- ever see any other type of insect), and some mixed feelings about the pet-friendliness of the community. However, any issue or concern we have had since moving in has been addressed thoughtfully and respectfully by the entire team here; they know us and we know all of them by name. They provide weekly pest control and even had someone out here multiple times in one week trying to control the cricket problem (which has decreased massively since that intervention). The problems we have as residents, as long as they are brought to the management team's attention, generally get handled. I have no doubt the property manager, Krystal, has her work cut out for her to make this a great property, but I also have no doubt that she can do it. She has an amazingly positive reputation from being property manager at Adiamo right up the road, and I can easily see why. I know Krystal wants to do more than just rent properties to her residents; she wants us to be happy in our homes. She, unfortunately, is constrained on the speed at which things get done due to corporate hoops. With a little patience and time, these will be some of the best apartment homes in the area.

    My experience at Elevate by Ovation has been overwhelmingly negative, and I would not recommend…read morethis complex to anyone considering it. The overall quality of the apartments is poor, with construction and finishes that feel rushed and cheaply done. For the price point, the build quality does not meet reasonable expectations. Communication from the property manager is consistently poor. Emails often go unanswered, and it typically takes multiple follow‑ups before receiving even a minimal response. This lack of timely communication makes it extremely difficult to resolve basic concerns or get clarity on important matters. The maintenance supervisor is fantastic, and several members of the property staff are genuinely helpful. However, the maintenance team as a whole is very unqualified, which has resulted in residents facing unnecessary out‑of‑pocket expenses for issues that should have been handled correctly the first time. While the landscaping looks nice at first glance and it's great that the complex allows pets, the property is not maintained to match that appearance. The stench of urine is consistently strong throughout the grounds, making outdoor areas unpleasant to walk through. This ongoing issue reflects a lack of upkeep and attention to the overall condition of the community. Overall, the combination of poor construction quality, inadequate communication from management, unqualified maintenance work, and poorly maintained grounds has made my experience deeply disappointing. I strongly encourage future residents to consider these issues before signing a lease.

    ONE60 - Dusk_pool

    ONE60

    (20 reviews)

    I have been a resident of One60 now for nearly 3 years and I love it here! The amenities are great…read morebut the people are what make it. The maintenance team is always so friendly and attention to detail and Office staff is always so welcoming. There has recently been a change to Management and when I visited to put in a maintenance request and discuss my account, they were so helpful! I hope to interact more with staff and my neighbors at some fun future events and plan on staying here for a long time to come!

    Update: Welp. This place started out amazing. But ever since…read moreVikki and who ever that new manager is took over things have went down hill quick! Here are the basics. The first time i ever talked to the new manager she lied to my face multiple times. Vikki does nothing besides makes mistakes. I understand no one is perfect, but with the amount of mistakes she has made she should have been fired by now. Heres a wonderful example of a mistake that she made. She sent out an official letter to every resident at ONE60 via usps. The letter stated there would only be a rent increase of $100 a month. When it came time to resign my lease i was told the actual increase was $225 per month and that the noticed we received "was just a mistake". Not once between sending that notice to trying to resign my lease did they ever try to rectify that mistake, or even acknowledge the "mistake". They have failed to give a 24hr notice prior to entering my unit. Then i was threatened with a "strike on my record" because they were not able to gain access to my unit when they never gave a notice. The worst offense though is the build quality of the apartments themselves. In my unit for example if we get a heavy rain storm the corner of my unit in the living room will flood. When I reported the flooding i was told by their maintenance staff that there is nothing they can do to fix it, because it is an issue with the foundation. I had constant issues with my air conditioning unit leaking into my kitchen. Multiple issues with my dishwasher(which they claimed was my fault. Apparently im supposed to thoroughly wash my dishes spotless first then put them into the dishwasher). I was also told by a previous office member to stop putting in certain work orders for my unit. If you are sick of the issue being reported, maybe you should actually fix it the first time. Not get mad at me and tell me to stop reporting it. Then when you try to complain to the hire ups theyll, in short tell you to bad. Why do i say this? Well, i had to email one of the people above the manager on site. Some of the lights on the property have been out for a while and the security cameras were not working. In short what did they tell me? The security cameras are not there for resident safety, but only for the properties common areas. In short they dont care about you. Only their property. To summarize the office staff is incompetent and will lie directly to your face. The building quality is bad(they definitely sped through the building process). They find random crap to install onto the property or units to charge you more money(looking at you brivo crud home system). Finally you dont get what you are paying for. It is a rip off. Over $2,000 a month(plus fees) for a 2bd 2bth. "Competitive pricing". No. Thats another lie. You can move into a 3-4bd 3-4bth HOUSE for the same price or cheaper. Especially after all the fees they tac on. If corporate is reading this or any higher ups. Dont waste your time responding here. I emailed yall over a month ago and you told me to bad, so sad.

    The Lido 55+ Senior Apartments

    The Lido 55+ Senior Apartments

    (4 reviews)

    Here comes the truth...In Oct.2022 I met up with Edith the property manager at the time to inquire…read moreabout a 2bedroom apartment for rent upstairs. After signing the lease I was told $120 would be a extra charge for cable and internet. So instead of rent being 1550 it was 1650. than on top of that came the trash, sewer, water, maintance, charges of 100-125 extra a month. I was paying over 1750 a month now. The maintance guys Wayne, and Jacob did a great job the first year keeping the grounds kept up of trash debris,and dog poop. The first month I was there the neighbor complained about everything, but she moved, we got another neighbor, and they were very nice to us. In Oct 2023 we renewed the lease cause nothing changed,nor did the rent. We did get a new office manager Annette. She always made sure we had food, water, snacks, ice cream and activities. Now in 2024 Annette left,and Daisy came. She was doing a okay job at first,but everthing started to disappear. no snacks, no ice cream,even to the last days there was no bottled water. Some activities were still going on,and bday months with cake,donuts and pizza. I was also told by fellow neighbors that everytime someone came to take a position in the office, they wound up quiting. Some residents would come to activities to be told to be quiet by office staff or they had to leave. My last month to vacate,was Oct 2024. Only to find out that my rent was going up to 1750 a month, that did not include cable,and wifi. and that did not include trash sewer,water,or maintance.. After signing vacate papers Zillow had a ad on my apartment for 1545 a month. when I called Daisy to let her know about my rent increase she lied and said it was raised by only 85 dollors. But I have a copy of the lease too that we werent signing!!! On my move out date, Daisy came by with the maintance man going through the apartment nit picking about chipped paint coming off the window sill due to poorly sealed framing that was not properly caulked, they want to charge me for this...lol Than after confronting maintance personal in the 2 year time frame about the paint in both bathrooms not haveing a good job and paint chipping away they want to charge us for it,but yet they also fired the painting company people that did the job. Weve showed maintance the flooring bulking and coming up and they again said dont worry about it. Living here the first year was better than this last year. Its been aweful,and Iam so much happier now that I got out.

    we just moved our mom into this place. from the initial tour with Annette to the fantastic…read moremaintenance team of Jacob and Wayne this is a 5 star rating. A nice and smooth move into a beautifully remodeled apartment. With all new full size appliances, flooring and paint. The trees are mature and the grounds nicely managed. The entire Lido team have been fantastic with our mom. 5 stars all the way!

    Promontory Point - apartments - Updated May 2026

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