Made an appointment for my mother. No one bothers to show up, call the office and I'm told the…read moreguys sick. they tried calling my cell phone, but had the wrong #. never said sorry, wasted an hour of my day and made it sound like my fault. incompetent

From the owner: Prosthetic, Orthotic, and Mastectomy Servicesread more

Friendly nurses in emergency room. However my cousin been in ER now 24 hours waiting on room. They…read moreadmitted her17 hours ago and still in ER

This hospital, emergency room needs to be taken over by the government. Excessive wait times for…read moreemergent care-4-6 hours is normal just to be seen. Staff are uninformed about policy and procedures. They are running a monopoly and residents are the ones paying the prices.

If you are a woman, getting a mammogram will be necessary at some point in your life. And if you…read moreunderstand the trauma of a possible breast cancer diagnosis the procedure of getting tested can be even more daunting, but still of the greatest importance. It is absolutely fabulous to have healthcare partners like the staff and the warm, friendly volunteers here. The staff here at the Breast Health Center administered care, great consideration, courtesy and professionalism. Every person I dealt with had a pleasant disposition and handled my health information as well as the actual procedure with the sensitivity it deserved. I was in and out quickly and my visit was as pleasant as possible. As a nice touch, the individual room where patients prepare for imaging was staged like a dressing room with a personal table and softer lighting. The table had an information center complete with pamphlets, educational resource sheets and as a nice touch, a guest/patient sign in book and pen to share messages of inspiration, gratitude or thoughts for patients or staff. This was an excellent modern example of humanizing, clinical care. I am happy to have experienced it, and blessed to have been in such good hands.

I am an establish patient with the Gateway location. I had an designated check in time. I was…read moreearly. The waiting room was full. The workers working the check-in area were having a great time uproarious laughing and carrying on. One elderly patient asked a question and was answered in somewhat of a condescending tone. Whilst the 3 members of the staff were yucking it up and talking about BBQ and corn on the cob my established checking in time came and went. Albeit it was 5 five minutes. This type of behavior is extremely unprofessional and unacceptable in this health setting. I can promise you coming for a mammogram is one of my least favorite things to do. However, I understand the importance of it.

I have been with Ardsley Internal for years now. They seem to be attentive to my needs. I always…read moreget waited on quickly. I enjoy seeing my internist and feel that she cars about me.

I drove much too fast getting my sister to her doctors appointment on time. Cancellations are rare…read moreand each appointment is done far enough in advance that you too would make every effort never to miss an appointment. I suppose its like getting an audience with the Queen, or better yet Beyonce, or getting to meet the pope and kiss his ring. I am a stickler for punctuality... So yes we were on time, for the pleasure of then waiting for 30 minutes. Parking is plentiful and all spots lead to a circular driveway, and a nice little building where every floor is decorated like a hotel. The lobby has a nice little pharmacy for convenience. The physicians and staff work hard to provide their patients with professional, personalized care. Patients are happy, and I am told that this is a good practice. The waiting room... And wait, you will! Is very streamlined, and uncluttered. The only reading material which is displayed outside of health related literature is the Good Book. If you're not interested in reading that, in the corner almost hidden are some magazines. The big screen monitor in the corner area of the waiting room features really interesting programs on a variety of health related topics. This little nicety earned them additional kudos... It was a hot day and I was grateful to see a cooler of cold water and cups to quench my hot summer, North Carolina afternoon thirst. Now a word about the restrooms. They are clean enough, but they could smell better. On the day I was there, the hand soap was running quite low. They also have a fairly large elderly patient base, it's not the worse idea to have more bathrooms available for patrons.

Dr. Lipsitz is great! He is extremely knowledgable and dedicated to his patients. His staff is…read moreextremely courteous and flexible when it comes to scheduling appointments. Dr. Lipsitz is very patient and always listening. I highly recommend Carolina Clinical Trials to anyone who is interested in participating in clinical studies!

Had Ulnar Nerve Anterior Transposition and Decompression surgery of left elbow (July 2025). Dr…read more Shah was my surgeon for the procedure. He, along with the nurses and anesthesiologist were very caring, compassionate, kind, helpful and dedicated to ensuring that I had the best care. Now, I am happy to report that I have full use of my left elbow and left hand and left forearm.

After a 2 year wait in my home province with an additional 18 month delay anticipated, I sent an…read moreemail inquiry to Gateway Surgery Center in Calgary, AB in May 2024 regarding hip replacement surgery. Within 4 weeks I had a surgery date scheduled (in August 2024), had a zoom meeting with my assigned surgeon, had a phone consultation with an anesthesiologist and had all my pre-op X-rays and labs done. The process could not have gone more smoothly. The team at Gateway is professional, knowledgeable, competent, organized and compassionate. The entire team was first class with special thanks to Dr. Jim and my surgical coordinator Taylor. I'm one week post surgery and I'm already able to manoeuvre my home, including stairs, and go for short walks almost completely pain free. Absolutely the best decision I ever made. I couldn't recommend Gateway highly enough. Catherine J

Let's face it. This it is the emergency room... No one is exactly happy to be here…read more In the center of the emergency room entrance is a helicopter and a launch pad. I've got to admit, I was impressed. This chopper stationed outside of the facility gives the impression that they [mean] serious life-saving business. I have found myself in emergencies room all over the globe, for one reason or another. And as far as this one is concerned it could be worse. When you're here with loved one(s) or for yourself, it is nice to have a team that tries their best to soften the sudden impact of unexpected medical intervention. To that end upon entering, there is a kiosk which visitors can arm themselves with earloop face masks for both adults and children for bacterial filtration to offer some sense of protection. Also, there is sanitation hand gel and tissues for sniffles or God forbid, tears... Germs [will] be spread in hospital settings. That is a fact, but it's nice to know that every precaution is offered for patient/patron peace of mind. There are big screen televisions that broadcast local channels and news. Other monitors with useful health information. I saw some folks with those hospital blankets to keep them warm. They also have a centralized telephone charging station. Not that any of them worked though. None of the plugs would charge mine or anyone else's iPhone, but the thought is considerate and appreciated. If only there was adequate follow through. This is the only hospital in Concord, North Carolina. They are serving a huge population! Each time I've been here they have been crowded, with scant sitting room and excessive wait time. The main issue I have with this place is the fact that they are slow. Having said that, I still must give them a fair rating because they stop people from dying on a daily basis, and if that isn't worth a decent three stars then what is? You can see that this team works to make the best of one horrible situation after another. Patients are vulnerable it's intimidating. I am sure it's a high stakes balancing act that I can't begin to comprehend, but I still dare to wonder if there aren't better solutions to dealing with persistent overcrowding. Recently, I was there with someone suffering from severe chest pains. They still waited approximately 90 minutes to be seen. We had to wait and watch as the color drained from our loved ones face as he shifted in agony laboring to breathe. He was eventually seen and admitted right away, but in most emergency rooms chest pains are taken more seriously... Unfortunately, not here.