I lost my car key and wasn't sure what I was supposed to do. I looked around, and I'm so happy I…read morefound the Anderson&sons team. The technician was great, the service was excellent, and the customer service was fantastic. Thanks for helping me out with a stressful situation.

Great service! I was able to schedule locks being rekeyed in advance at a reasonable rates. Would…read morehire again!

WOW!! You can count on Bob. Responsive. Returns calls…read morepromptly Very professional and did a great job.

Bob is great! I locked myself out of my bedroom in an off-campus student rental. I attempted to…read moreunlock the door but was hesitant as I didn't want to cause any damage. I found Bob on yelp and boy, am I grateful. Bob has the most affordable prices and his service is incomparable! Very nice and easy going, he was quick to get to me and unlocked my door in a matter of minutes. I would definitely recommend using his services, and if you've gotten this far then just trust me and call him!

Jen was amazing!! Our car key broke in the ignition, and luckily we were close enough to walk to…read morethe shop so we could avoid paying for the labor. She offered to drive us back to our car and remake the keys if they didn't work (luckily, they did!). I would give Jen six stars if possible!!

I was in a situation requiring my locks to be re-keyed. Jonathan was able to help me the very day…read morehe was at my store within a few hours, and barely knew he was there. I was very happy with the ease and professionalism.

I was stuck 100 miles from home, with a key that could no longer turn the ignition cylinder in my…read more'93 Jeep Wrangler. After cutting a new key with no success, and pricing a flatbed at almost $500, Thomas answered the phone for my last ditch effort searching for a fix at 9pm on the Sunday of Memorial Day weekend. Thomas called me back within 20 minutes as he said he would, showed up exactly on time and then spent over 3 hours with another run back to his office for parts, only to find out it wasn't a lock or ignition cylinder issue at all... this didn't stop him. At almost 12am he called to tell me he had just solved the problem... a broken spring in the steering lock mechanism. He dug it out and got me running again by about 12:30am. He's not a mechanic, and went way out of his way as a locksmith to fix my issue. It would have been way easier to do what 2 other locksmiths did when I called them in desperation... just say sorry, can't fix it. This company rocks! I highly recommend this company, Thomas, and their 24 hr service!

THANK YOU to Tom Chariho, who worked tirelessly for many hours today to help me unlock my car keys…read moreout of my trunk. After experimenting with my fuses and relays and panels and my wiring, etc he finally figured out how to get into my trunk. What a brilliant technician and a sweetheart. I highly recommend this professional. It is because of him that I did not have to spend the night in a beach parking lot on a holiday weekend. Thank you for your help and your diligence. Waverly police are smart to rely on you in a pinch.

Started out good on the phone. I followed up several times and sent photos. No follow through.read more

I came home late on a Friday afternoon to find the keyless lock on my front door wouldn't accept…read morethe code and I didn't have the override key with me. I called Eastern Lock Service. They asked the questions to gain an understanding of what was needed so I knew the cost upfront. They also set expectations so I was aware that they might need to destroy the lock in order to open the door. Within 5 minutes, they were on their way to my house. I understand the response time was just good timing because they were in between jobs, but I would recommend Eastern Lock Service and have added them to my contacts for future use and recommendations to friends.

I wouldn't go anywhere else. Amazing service at a fair and honest price. His communication was…read moreexceptional. He was my second call, and he should have been my first. After my key was lost, John responded quickly and conducted himself professionally. He cut and programmed two new keys for me. So glad to be back on the road and to have a spare key. Thanks John!

Can't say enough about this business. Was in a bind on my honeymoon when my car keys for my 2009…read moreHonda Civic essentially fell apart. I had the good fortune of contacting AAA and being placed in touch with Jonathan and Genco. Jonathan promptly contacted me, was extremely attentive, personable, and calming, and went above and beyond to assist. The quality and workmanship exhibited in crafting a new key for my use was unmatched, and the speed and efficiency in which this was done is truly unparalleled. Definitely call Jonathan/Genco for your car key/remote needs!

Furthermore....your answering machine refers to Christmas time opening/closing. FYI- it is a day…read morefrom MAY‼ No worries, I'm just hoping my review helps others in dire need. ....I, nor any of my 308 neighboring condo residents won't be calling for assistance with what little YOUR business offers in services or customer care.

Excellent communication and prompt on arrival. Chris was very professional and efficient. I…read morehighly recommend them!