This is the Worst place to get your phone from or fixed! I…read morewent to get my screen fixed and their Policy is it will be done in 30 minutes or less if not the screen repair is free however I felt like this would encourage them to do a few things one to fix it fast two to it correctly and lastly to be ready once they say it's is ready. No I came back and the screen is not only worse than when I dropped it off but now my phone is acting up. So I show them what's wrong with it and I am told it was like that when I brought it in. REALLY!!!! Please don't go to this establishment, don't waste your money and more importantly your time! Finally spoke with a manger about my problem and it was fixed! New screen new case for my phone even a popsocket for the back on the case so I don't drop it again. I appreciate my philly wireless reading my review and fixing the problem! Thank you... I don't have a name to give you guys my apologies

Fixed my Iphone in 20 minutes!!! Great customer service. I went in at 6:20 and was scared they they…read morewouldn't be able to fix my phone until the next day, but they did an excellent job and got it fixed in minutes. Very affordable too, I only paid $65. They also gave me a free phone case, screen protector, bag, and 3 pop sockets. Go here!!!

The best Verizon experience! Staffs are polite, techy,…read morehelpful! The customer service is above and beyond here !

I ended my verizon fios service. I got a bill for the final bill. I was not supposed to, but don't…read moreeven care about that at this point. My account was closed and I am no longer able to login to pay my bill. Additionally, I enrolled in paperless billing, so I have no paper statements. All I have are emails regarding my account that do not contain the full account number. All methods they provide to pay, require me to have the account number. The methods they provide are: 1. Login to account and pay - Once my service ended, I could no longer access my account. This was not supposed to be the case, but even verizon later acknowledged this is a known problem on their end. Any attempt to login, reset password, recover account, etc resulted in one of these errors: "The user ID or Verizon mobile number you entered doesn't match our records" or "We're sorry, we were not able to verify your account with the information provided." 2. Use another link to pay for closed accounts - requires account number, which I didn't have. Also, I eventually was able to obtain this and it still didn't work. This resulted in the same error of: "We're sorry, we were not able to verify your account with the information provided." 3. Phone (also requires my account number) I tried getting through to a representative on the phone and couldn't get past the requirement to enter an account number. I was not successful in getting through to a live person and always ended up in billing, which asks for an account number and couldn't get any further. Verizon sent repeated emails asking for payment. I replied stating my issue that verizon doesn't provide a functional way to pay a bill for a closed account with someone who enrolled in paperless billing (and so no account number). Eventually, they turned it over to collections. I would've paid the bill all along, but Verizon provides no way for me to do so. After it got turned over to collections, I filed a complaint with the FCC and BBB. I also reached out to verizon through facebook messenger. The person on facebook messenger was able to provide my account number. I still could not pay the bill with that as I still got the same error that said: "We're sorry, we were not able to verify your account with the information provided." The person in the chat provided me with a secure direct link that I finally was able to provide the bill. Note, this was not one of the methods listed in any of their communication to pay the bill. I also received a call from verizon executive relations. This person acknowledged this was a known problem on their end. The problem is, this was reported to the credit agencies and my credit score took a huge hit of 75 points all due to a problem on verizon's end. Verizon is refusing to remove the negative report. Their stance was I didn't contact them in a timely manner about this, which is a complete lie. I tried. Multiple times. I couldn't get through on the phone. I replied to their emails. Nothing worked. It took an FCC and BBB complaint to finally get through to a live person.

My son was making his bed yesterday when his ipad slid off and landed on the leg of his gaming…read morechair. Apple wanted $250 to mail it in and fix his shattered screen. I was going to have him just purchase a new ipad at that cost with his money. My mom told me about IPlug Repair Center and I requested a quote. I sent the request at 8:14 pm and received a reply at 8:28 pm. They quoted me $70 to replace the screen and it would only take a hour to fix. BET ! Left my house today at 10:00 am and it is a 23 minute drive from my house. I left there at 11:00 am. Less than a hour to fix ! Quick service and affordable pricing ! Thank you again Iplug !

My experience with iPlug was great! the process was very smooth and the customer service was better…read morethen all the other repair centers I went to. They explained what they explained what they were going to do and fix multiple phones and tablets. It was cheaper then any other place i researched and fix the products right away. I highly recommend this company to everyone that needs their devices fixed!!!

Said my computer screen would take a week. They ordered the wrong part then the correct part took a…read moremonth. I had to call so many times asking for updates. They finally call me to say it was ready and IT WASNT. I come in and he said we ran out of glue for the trim on the front screen come back in an hour. I come back 4 hours later just for him to say give me a minute, then I watch him go to the back and glue it right in front of me. Don't waste your time here

Absolutely do NOT bring your device here. They are unorganized, lazy, incompetent, and…read moreuntrustworthy. I brought my 2020 MacBook Air in to replace the screen. It took a MONTH for them to repair it. They ordered the wrong part twice. The second time they got the wrong color. I said I don't care just put it in. Apparently they ignored that because they sent it back ANYWAY. Cherry on top? About 2 weeks after I got the repair, the replaced screen cracked. I don't even know how. It must have the lightest bit of pressure I applied to the screen while I was opening the laptop. I took it into the shop because they gave me a 2-month warranty. Of course, they denied that there was any wrongdoing on their part even though the crack was CLEARLY a result of a bad part/installation (likely installation). Long story short, avoid this place at all costs. Even if you're a temple student.

Quick, timely, courteous, clear, professional. Definitely recommended!…read more Mr Fix replaced my cracked phone screen last March in 2024, with no issue. This March (2025) I dropped the same phone in the sink, submerged in water.. #facepalm Phone started acting up, all camera lenses fogged up. So, rushed to Mr Fix for another repair. This time I was not optimistic.. Within a few hours the phone was good as new: all signs of oxidation cleaned, lenses cleared. All for a reasonable price. Thank you Mr Fix!

I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!