I am so lucky to have found this practice. This place was recommended to us by a colleague when we first moved to Jericho two years ago. I've met with all four practitioners - Dr. Renna, Dr. Shapiro, Dr. Davis, and Lori the NP. I do have a favorite but I will not say who. ;) They really are all so warm and extremely knowledgeable. The nurses are generally very nice and sweet. I did have a small issue with one who shall not be named. She seemed like she was getting visibly upset and very annoyed with my special needs child because he had trouble staring at the vision screener for anything longer than 5 seconds. While it did make me uncomfortable a bit, it is easy to shrug off because honestly I just have way too much going on in my life to sweat small stuff like that. Plus, trust me... I get the frustration. The front desk staff is very good in terms of answering the phone, assist in getting paperworks and forms filled, and setting up appointments. It is a busy practice so sometimes there may be a short wait to be connected with them on the phone. I will say that in the past I've notice their office line shutting off before the office even closes... which is not cool. But alas, I've never had trouble getting same day appointments for a sick child which is HUGE. I do wish they have later appointment times during the week though. They have Saturday appointments which is nice as well. Their turnaround time for filling out forms is usually pretty quick too, typically within 2-3 business days. Overall, I love this practice and have recommended to many other people. read more

The Doctors are fantastic. Read on to find out why only 2 stars given to this practice... My two boys have been patients of Drs. Renna & Shapiro since they were born. We've also seen Dr. Davis and Nurse Lori as well as other medical staff members. Each one is excellent, and we had been delighted to have them as our boys' doctors over the years. However... this is now a conglomerate owned practice and the service is nothing short of awful. Here's what happened two days ago on Thursday April 11, 2024.... I called to set appointments for my boys during the mid-morning hours, not overnight after hours. Got Andre in the Philippines who was very hard to understand. Took a while but he eventually found their records. I asked him what age they see patients up to. He responded "Age 23", and we made the appointments for both boys on Friday April 19th, at 3pm and 3:15pm with Dr. Shapiro. We always book together, back to back, since it is a 2 & 1/2 hour roundtrip to go there and back from where we live. We confirmed the appointments and thought we were all set. 10 minutes later my older son tells me that he got a text saying his appointment is on May 3rd with Dr. Renna! (WTH?) I call back, of course I CANNOT GET THE OFFICE - I get the Philippines again. This time a woman who is even harder to understand. She has no idea who Andre is and can't even find my boys' records in the system. Despite me telling her over and over again that we just booked the appointments 15 minutes earlier! Finally she finds them and says they ARE booked for the different days. I explain the distance situation, she doesn't seem to care (button pusher / order taker mentality). I ask her to change my older son's appointment back to 3:15pm on April 19th, she says she cannot do that, "They are set now". RIDICULOUS!! I ask her to connect me directly to the Dr's office, she says "No, I cannot do that." What the hell has this practice turned into?? You can't even get someone at the office to talk to! I keep insisting to talk to the office, so she puts me on hold while she calls the office..... she comes back on the line and says, "I spoke to the office and they said I can now transfer you to them." She transfers me and I get Casey (She) on the phone, she confirms that she is physically in the office. I explain the situation and what is going on. She says "Hold on while I see what happened." She comes back on and says "We cannot see you, we have to cancel both appointments." "What, why?!" I ask. Her response is that my older boy is 22 and they don't see patients that age. (Never mind that my younger son is only 19, she cancels him too!) I tell her how that is ridiculous, we just booked them 20 minutes ago! I also say to her "Doesn't your practice see patients up until age 23?" She replies "Yes, but your boys haven't been here in a couple of years, so we can't see them. You have to find new Doctors." WTF?!? I persist, asking "What the time gap has to do with anything. Renna and Shapiro have been their Doctors since they were born! They have never gone to anyone else!" Casey didn't care. She said "You had a gap in the visits so now we consider them "new patients" and we don't see new patients over the age of 18." WTH!?!? I reply, "They are not 'new patients', they have been going there since they were born!" We argue over this. I point out "Would you see younger patients if they didn't come for a couple of years?" She replies "Yes", I say "Then there is no difference! What does it matter if they are 9 or 19?! A time gap is a time gap." She says she will check with the Office Manager. She comes back on and says, "My manager said 'No, you have to find new Doctors. Your boys are new patients because you had a time lapse in visits'." What bullshit is that!!?? They are not new patients!! They've been going there since birth! If I don't see my Doctor for a long time and then I go see that same Doctor after several years, they do not consider me a new patient!! I relay that bit of logic and wisdom to Casey, she doesn't care. I ask her to please let me speak to the office manager, she refuses. I ask her again for the office manager or one of the Doctors, she again refuses and says, "You cannot speak to them. You have to find new Doctors somewhere else." And hangs up. My whole family was stunned. read more

The dr. is so nice to me. The dr. take a strep from my throat and it's feel ticklish from my throat. The dr. said to me take your medicine. So come back when you're not feeling better. So I take the medicine from CVS. I feel so much better. read more

Such a terrible experience with this office! I say office, because it's the administration that makes it such a rotten experience. The doctors are fine. The only one my daughter likes is Dr. Davis. But she's not the best patient, so that's on her. There's one amazing nurse, and one who needs to learn how to speak to children. Back to the office. We've been going there for two years now, after moving from the city. They saw my daughter 2x in January and February with my current insurance, and there was no problem. But somehow when I booked her appointment in May, they wouldn't take her in without me giving them her ssn, which I wouldn't do even if I had it memorized. They then said that they would see her if I paid $91 despite the fact they do and have taken my insurance and I have never had any billing issues. They promised it would be refunded by billing department on Monday. Funny thing, billing has ghosted me ever since! Then yesterday she had a head injury, where the school nurse told me to take her to her doctor. So I gave them one last chance. Their excuse last time was that it was a weekend. This was a weekday, so assumed it would be okay. They gave me an appointment right away. Yet once again when they arrived, they tried to force me to pay another $91 to get seen, after having to wait 30 minutes past her appointment. Why make an appointment if you won't see a patient???? It was such a rotten experience waiting to see if my daughter had a concussion. Went to PM Pediatrics in Syosset, and it was sooo much better!!! They have a separate waiting area for injured and sick kids, the office staff is so lovely, and the nurse and doctor were so good with my daughter who has such anxiety about doctor visits. Just glad I won't have to go back to Pro Health (except for getting my money back of course)! read more

This is our primary doctor's office for our little girl and has been almost as soon as she was born. Whenever we need to bring her in, the staff and the physicians are spectacular and even when it is very busy, they always keep their cool. Whenever we have questions or a follow up call for more information, they are always patient (punny) with us. We are never rushed or made to wait too long to get our appointment time. Colorful and themed exam rooms make for a perfect distraction for when our little girl comes to visit and unless it's going to be a series of shots, she is never afraid to come and open her mouth and say, "ahhh". At one point or another, we have seen all of the physicians here and like them all. More importantly, our two and a half year old likes them too. Keep up with the fine work and I'm sure we will see you in the the future...(but hopefully not too soon). read more

Dr Rothar is fast for referrals he knows the right referrals to refer you to. I'm happy with the results.

Dr. Shapiro is a phenomenal physician! On our first visit, she told me, "I know babies in general, but no one knows your baby like you do" - since then she has felt like a true partner and an invaluable resource in helping us (first time parents) with our son, who just turned 10 months old . The PAs and nurses are both knowledgeable and warm. Despite wearing masks, they've found a way to engage our son and make him smile or laugh at each visit. They are proficient at blood work and other diagnostics, and always take the time to make me feel comfortable with what they're doing Finally, the office manager and office staff provide outstanding service. They always make themselves available to answer questions or move appointments and they create a fantastic environment. The office is friendly and clean. They offer samples of products for babies I can't say enough good things about this practice!!! read more

This office is amazing the staff is very nice and the doctors are always ready and willing to help. The office very clean and my son feels very exited every time we go. I will recommend to anyone read more

I recently started taking my kids to this Practice when Covid started. They gave the Covid test to my kids and made us feel safe. They also had enough flu shots on hand versus my previous pediatrician who had none. Scheduling an appointment it's always fast and easy. Base on my experience with this practice, I only have good things to say about the doctors and staff. read more

Worst front of office staff in history. Docs are good but the administration is the worst. We changed practices because of them. They act like its a privilege to deal with them. Lose the attitudes and realize you are working in a place to help kids. read more

Next Generation Pediatrics offers amazing care to their patients. I have taken my children to several pediatricians and these doctors by far exceed all my expectations. The doctors and other staff are warm and welcoming. The doctors are knowledgeable and professional. They always make my children feel comfortable. I highly recommend this practice. read more

This office was recommended to my by a friend and I am glad I gave it a try. It is an amazing facility with outstanding staff and Doctors. Their hours are so accommodating for any working mom. The office manager will always go out of her way to meet the patient and their families needs. I love bringing my kids here and would recommend everyone to come to this facility. read more

I have been seeing this group of doctors since I was a child and now I bring my children here. There is no one I trust more and I cannot say enough wonderful things about the practice. Every staff member is extremely patient, polite, helpful and friendly. I am so thankful for this team and would highly recommend to everyone. read more

this doctors office is pure torture. it takes hours to get through to the office when you try calling. and when you do get an appointment you never wait less than an hour to be seen. the front desk admin could care less about what you need and give you the go around. good luck trying to get on the phone with this office or getting seen by the doctors. the doctors are actually good which makes this whole situation a shame. read more

THis is office is the best! Dr. Davis and Nurse Lori are absolutely by far the best my kids love them! The staff is always friendly and extremely helpful and accommodating. Would recommend them to everyone! Nurse Lori we love you! Jennifer B and Kids !! read more

I have a 2 year old and a 4 year old at this practice and we couldn't be happier! My primary physician is Dr. Renna and we ALL adore her (kids included- Dr appointments aren't scary, they both love seeing her)! The entire staff, the nurses, the office manager, receptionists are all so friendly and welcoming... never have a problem getting an appointment. We have also seen Dr Davis, Dr Shapiro and Nurse Lori we for sick visits and they all make a great team. If you're looking for a new pediatricians office in long island.. run, don't walk... they're all great! :) Sam A. and boys read more

I have been bringing my son here for 3 years now. This group is great. Not too big and not too small. The physicians are outstanding and The nurse practitioner is amazing ! Lori and the physicians are all genuine and caring . That are always able to get me in last minute with minimum wait times. The staff is very helpful and welcoming caring and understanding. They have been open and cautious throughout covid and careful as much as they can to space people out and appt times. I have gone to many practices and by far this is the absolute best. read more