Dr Koppel had initiated my treatment after a motor vehicle accident left me unable to work for and…read morebarely able to move. I had gone from working & going to school full-time to being unable to attend a even a single class reliable and made it impossible to work, sleep, or move normally. When numerous other physicians failed to provide relief through meds or attempted procedures and gave up; Dr Koppel developed a treatment plan and we started investigating other procedures that may help. Even though we didn't find a solution over night Dr. Koppel kept trying to find options and eventually found procedures in my neck and back which allowed enough pain relief to develop a new treatment plan and I was able to slowly return to work and school. Dr Koppel has enabled me to return to work full-time and to finish the bachelors degree that had been missing just two semesters. I've now returned to being a functional member of society thanks to Dr Koppel's expertise, experience and compassion.

Definitely the best pain management doctors!! They always listen to their patients needsread more

I have been a patient here on and off for years. No one - truly no one - has helped me feel as…read morehealthy as Dr. Kashkin. If you have breathing problems, you probably have anxiety around breathing too. Dr. Kashkin has never made me feel like my asthma "isn't bad enough" or that it's "well controlled". And Terry is kind enough to remind me that if the reason my asthma is well controlled is because I stay inside all allergy season, then improved quality of life is a positive medical outcome. Don't waste your time going anywhere else.

Dr. Kashkin is one of the most thorough, compassionate, and knowledgeable physicians out there. He…read moretakes his time with every appointment and always listens to my concerns, whether about a medication or allergic reaction. He then works with me to find a solution, rather than dictating what I have to do. You couldn't find a better doctor. His staff is also very caring and helpful.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

I went to see Dr. Rajiv Kinkhabwala for an annual physical in July 2021. This was my first time…read moreseeing this doctor and my first time using any CareMount facilities. I did not ask for anything outside of the annual physical and was not told that anything outside of the annual physical was being done. I received a statement for a copay in September, which I called to dispute since there should not be a copay for an annual physical. I received another statement for the copay in November. When I contacted CareMount again, they advised me that my insurance said the copay is valid. I contacted my insurance, they informed me that CareMount is submitting a code that is not covered by the Affordable Care Act and therefore the copay is valid. I have now had many phone calls to the Billing Department at CareMount, and they cannot provide any information other than saying "our coding department says the code is correct based on the notes the doctor provided". It's obviously not correct for an annual physical, or it wouldn't be triggering a copay. Every time I ask the Billing Dept. to advise who else I can speak to since they can't resolve the issue, their response has been "I have no idea who you can speak to". I called the doctor's office directly and before I could even finish my initial explanation I was interrupted and told that "We are just the receptionists here, you need to call Billing." I explained I've called the Billing Dept. many times and have been told that the coding department confirmed the code is correct based on the notes the doctor submitted. I asked the receptionist to please have the doctor contact the Coding department to clear up what is clearly a mistake, and she laughed and told me that "the doctor does not do that. Once the notes are sent, it's out of his hands." What sort of terrible customer service/patient relationship is this? The doctor sends his notes and then has zero concern over what happens? This is an issue stemming from the doctor, and his office doesn't even want to listen to my concerns or help to clear this up. I do not recommend seeing this doctor or dealing with CareMount in general, as they are billing for services not rendered.

I've been going to Dr. K for maybe 4 years now. Once you've become an established patient, you can…read moreschedule appointments online, which is awesome. There's a huge practice - easily a dozen primary care physicians - but generally you only see your doctor. Dr. K is young, easy to joke around with but serious at the same time. He orders tests when necessary, and doesn't necessarily push pills. Being in the NYU network also makes it easier for other doctors affiliated with NYU to pull up your files electronically (MRIs and the like). That's a huge benefit because my dermatologist was able to see my most recent blood test results without my having to bring them along.

I've been a patient of Dr. Faugno for just over 40 years. He is a man that is truly there for…read moreother people. As a child, I could remember him actually coming to my house when I was ill, not because he had to, but because he truly does care. Fast forwarding to 2025, the office experience is still seamless with Dr. Faugno and his staff. I would highly recommend him for anyone looking for an honest and intelligent general physician.

I've been going to Dr. Faugno every since I moved to North NJ. I never had an issue with his care…read more He was helpful to me when I had some serious health issues and I feel bad about this review, but do hope he sees it. The last time I went for a visit, I was told to wait in my car until it was my turn for my scheduled appointment. I was there for 2 hours and the office staff was rude whenever I'd call for an update. Dr. Faugno apologized when he saw me. Just a few weeks ago, I called to schedule my annual physical. I was told I could not see the doctor until November (I called in May). I even mentioned that I had some health concerns, but the person who took my call didn't care. I even said I'd have to find another primary care doctor and she just says, "OK," and hung up. It's very hard to find a primary care provider these days. Even though he's a good doctor, his office staff lacks the decency to make his practice sufficient. If you actually can get an appointment, I'd still recommend looking elsewhere as you'll likely be disappointed at some point. I do respect the medical profession, but I do expect more care as a patient. Our lives are their hands.

No stars for this physician. He was abrupt and insensitive. I left the office in tears and never…read morein my adult life of seeing several physicians have I ever been affected this way. I could the nurse was uncomfortable as well. When I told her about how I felt and asked if he was always that unpleasant she said he is a very good doctor. Good or not you should not be an a______e. I will never go back to him. Already made an appointment with another retina specialist upon leaving appointment with Dr. Frelich.

Dr. Freilich is not only a top notch surgeon but his bedside manner is top notch. He takes the…read moretime to explain everything to you before and after any procedure he needs to do. Both my husband and my mother were very lucky to have such a talented, kind & compassionate surgeon work on them. I highly recommend him to anyone who needs his services.

I am so glad I found this doctor! I have been looking for a neurosurgeon that I can really trust…read morewith my future surgeries. Dr. Moise is very intelligent and caring. I felt like he truly cared about my health and gave me excellent advice.

Dr Moise evaluated my condition and performed an arthroscopic procedutre to clean out some stenosis…read moreand remove a buldging disc from my spine to decompress pressure on my nerves. After waking from the anesthesia I no longer had the pain I had endured for more than 1-1/2 years. I feel great again!!; thanks to his expertice. His caring nature and ability to explain my condition were superb. His supporting staff was totally responsive and helpful scheduling and medical questions. I highly recommend him regularly---this TEAM is the BEST!

I began seeing Dr. Mendelsohn for a back fracture and some other issues several years ago. I can…read moreeasily say he is by far one of the few most knowledgeable, attentive, available, doctors I?ve ever had. He always takes my concerns seriously and takes the time to make sure I understand what?s happening, patiently answering any questions I may have returning me to calm mode and getting me into action to address what issue is occurring with his expertise. His medical care guidance has been outstanding and I am extremely grateful to be one the benefactors of it! Without hesitation I 100% recommend him if u want an amazing doctor.

Dr Mendelsohn is attentive, thorough and professional. These days it's unusual to find a doctor who…read morecares, and I highly recommend him.