Horrible take ur self somewhere else! The wait is super…read morelong... I understand if they have patients but when they don't have anyone in the lobby how do have to wait for 45 minutes... But when the girls in the front talking for 30 minutes about house hunting with the people in the back I understand that's why they don't have time for the patients. Horrible

My mother was ill. I recently brought her to this immediate care. My mother and I were very happy…read morewith the service. We were able to get an appointment right away . The medical assistant as well as the physician assistant Anum Haq were top notch and very pleasant!

I came here for a workplace screening, and unfortunately my experience at the front desk was very…read moredisappointing. The receptionist was rude and unwelcoming from the moment I arrived. Customer service is an important part of any healthcare or screening facility, and this interaction fell well below what I would expect. I hope management addresses this, as first impressions matter and everyone deserves to be treated with courtesy and respect.

I'm currently in the physicians immediate care right here on Lake Street. I supposed to be…read morereceiving care from the physician, but I've been here since before one maybe a little bit like 1255 or 1240 I came here been here haven't got seen when I first arrive. It was questioned as to my insurance which was in their file system, but the lady stated that it wasn't. I did pull up the email providing that the email was already sent verifying my insurance card. Now I'm currently in the back room. No one was notified that I was in here apparently because I was left in here and no one came and checked on me only one person came to see about my needs in that time and only because I came out the room myself and she was a nice person the CNA other than that I have been mistreated and my health concerns have not been acknowledged Also just to disclose I have a serious vaginal issue from a chemical burn from a hair removal product that I used and I'm not receiving any care and it happened over three hours ago

slowest service EVER, i've been here twice now for pre employment testing and physical. i've had to…read morewait over an hour just to do my drug test and sent back to the waiting room to wait another hour for a room to be open for a physical. i've NEVER had to wait this long at any other medical center

Went here for a pre-employment physical and drug screen. The staff and doctor were professional,…read morefriendly and thorough. I asked as soon as I arrived how long I would be there. They said 1 1/2 hours. That ended up being correct. They are a very busy place. Overall I was satisfied with the service they provided. The facilities are worn and dingy. Needs a remodel.

This is my near by clinic where my primary care Dr Maelen Pantano is located. I've been seeing her…read morefor over 20+ years. We have a great connection and she has good bedside manners and doesn't rush you through your visit. If she feels like you need to see a specialist then she will refer you to one's here that are good to see. She's one of the good doctors who care for her patients asking good questions etc. There's also a phlebotomist here that is wonderful Denise who I met today! Wow she can draw blood of small veins people like myself who is also scared of needles! One try and she got it wow! Believe me if she's working when I need bloodwork done I will request her for sure!! The place is clean and modern. They are off the main road of Lake st in addison. The hospital name changes since I've been coming here but the staff is still around They take most insurance including Medicare and Medicaid too! You can also come here for urgent care as well. I also like that they have a phone app to see your results and appointments and email within the app with your doctors if they are in their network. Overall I don't have issues working with them. So I'm staying put cause they are so close to home from me!

Terrible experience. My mother is currently here in excruciating pain. We are the only ones here…read moreand instead of helping us they're cracking up just staring at us through the glass door. How unprofessional and rude.

DO NOT GO TO THIS DOCTOR. THIS IS THE WORST "PATIENT CARE" experience I have ever had in my life…read more They will not return your phone calls, you will repeat information for days just for them to tell you a million different answers by multiple people over the course of the days you try to get an answer from the physicians office who is supposed to be taking care of you. DO NOT GO HERE!!!

I came here last year when I was visiting and got sick. The price is unbeatable and all the nurses…read morewere very sweet and friendly. If you don't have insurance, this is a good place to go.

Dr Wojcik is the 1st Dr that I've had total respect for her decisions concerning my many medical…read moreproblems. I've been a patient for about 14 years and couldn't remember a time that she hasn't been respectful and spent time with me to explain her treatment plans so that I'd understand them and then take the time to talk with me. Dr Wojcik and her staff are always making me feel comfortable and confident. All in all I couldn't imagine seeing another Dr.

Was sent there on a follow up from an ER visit as I did not have a primary care Dr. What a mistake…read more They charged me a ridiculous sum for initial visit and "extended visit" even though THEY were late. A random fee for a depression test even though I took no such test and was there on a cardiac followup. When I tried to call the billing, I was met with unintelligible customer service rep with a lot of background noise then they hung up on me. Figuring that the email contact on the bill would be a better chance, I sent them a message. I have heard nothing back in a week. If they want my money they need to explain why they charged what they did. There is no way to pay online and i would need to mail them a check. Given the way they handle the office, I'm not confident they will properly receive my check without a receipt. Avoid this place!

AVOID AT ALL COSTS!…read more This place is a scam and their front desk is full of attitude. I was charged $25.00 for a "new patient" fee for a physical. The worst part was that I had two coworkers also get physical's here for the first time and they were not charged a "new patient fee". Be careful of this place as they like to trick you into fees depending on the day. Now I have been trying to get this credited back to my account since October and its now its almost New Years. Horrible place. They refuse to credit and I now have to begin working with my insurance company to settle this. All for just $25.00.