Im having the craziest week of all…read more For starters I usually get great care here. Today I came in because of chest pains that felt like a squeezing of my heart & electrical pulses. Upon entering a Fort Knox the Receptionist seemed annoyed when asking for my ID I handed my ID and Insurance card goes in the back comes back and tells me it's going to be an hour and hands me back my ID and Insurance card. I expressed I'll wait what's the worst that can happen If I Fall out on the floor, She gave me the unpleasant look and took my ID and insurance card back. For the record there are 4 cars in the parking lot including mine and no one else there. Which made me feel they did not want to take care of me. Within less than 10 min they had me back on an EKG The doctor was super nice, caring and answered all my questions and cleared me to go to ER for further testing having me call for my son to drive me to Alexian Brothers Emergency room In Elk Grove village. Thankfully after ER visit I am alive to finish this review. Thank God Thank you for reading my review

Horrible take ur self somewhere else! The wait is super…read morelong... I understand if they have patients but when they don't have anyone in the lobby how do have to wait for 45 minutes... But when the girls in the front talking for 30 minutes about house hunting with the people in the back I understand that's why they don't have time for the patients. Horrible

Wow. Let's start from the beginning, I was feeling terrible all week, went to Northwestern urgent…read morecare in the city on Friday, told them my issues and they sent me home with ear drops. Symptoms worsened, faced swelled even worse and swallowing/talking were bringing me to tears and I could barely open my mouth so I went to Physicians Care on Saturday. The receptionist was so kind, as well as the RN, then I got to meet Dr Augier. Saying she was so caring and patient doesn't even begin to explain it. She said "I could send you off with an antibiotic and steroid but I wouldn't sleep tonight because I'd be worried about you". She sent me to the ER- turns out I have an abscess that was blocking part of my throat and needed a procedure done immediately. I woke up today feeling almost 100% bc she didn't brush me off like the previous place did. If I could make her my primary physician, I would!

As a walk in, I was forced to make an appointment and it was still over 60 minutes wait. They…read moreseemed to be having a great time in the treatment area with all the talking and laughing. Just needed drug screen, I didn't need to see the provider. The intake person was bothered when I would ask if my appointment would be soon. Never again.

slowest service EVER, i've been here twice now for pre employment testing and physical. i've had to…read morewait over an hour just to do my drug test and sent back to the waiting room to wait another hour for a room to be open for a physical. i've NEVER had to wait this long at any other medical center

Absolutely slow service. Plan to wait for multiple hours even with a near empty waiting room.read more

This is my near by clinic where my primary care Dr Maelen Pantano is located. I've been seeing her…read morefor over 20+ years. We have a great connection and she has good bedside manners and doesn't rush you through your visit. If she feels like you need to see a specialist then she will refer you to one's here that are good to see. She's one of the good doctors who care for her patients asking good questions etc. There's also a phlebotomist here that is wonderful Denise who I met today! Wow she can draw blood of small veins people like myself who is also scared of needles! One try and she got it wow! Believe me if she's working when I need bloodwork done I will request her for sure!! The place is clean and modern. They are off the main road of Lake st in addison. The hospital name changes since I've been coming here but the staff is still around They take most insurance including Medicare and Medicaid too! You can also come here for urgent care as well. I also like that they have a phone app to see your results and appointments and email within the app with your doctors if they are in their network. Overall I don't have issues working with them. So I'm staying put cause they are so close to home from me!

Our experience here was great. We called another ER and the wait time was 3 hours on a Thursday…read moreafternoon. We called here and they picked up right away, and advised us there's no wait. As soon as arrival they took us right away. Front desk event gave us some toys to entertain the kids. Everyone was nice and professional. Thanks for the team that took care of us!

DO NOT GO TO THIS DOCTOR. THIS IS THE WORST "PATIENT CARE" experience I have ever had in my life…read more They will not return your phone calls, you will repeat information for days just for them to tell you a million different answers by multiple people over the course of the days you try to get an answer from the physicians office who is supposed to be taking care of you. DO NOT GO HERE!!!

I came here last year when I was visiting and got sick. The price is unbeatable and all the nurses…read morewere very sweet and friendly. If you don't have insurance, this is a good place to go.

Dr Wojcik is the 1st Dr that I've had total respect for her decisions concerning my many medical…read moreproblems. I've been a patient for about 14 years and couldn't remember a time that she hasn't been respectful and spent time with me to explain her treatment plans so that I'd understand them and then take the time to talk with me. Dr Wojcik and her staff are always making me feel comfortable and confident. All in all I couldn't imagine seeing another Dr.

Was sent there on a follow up from an ER visit as I did not have a primary care Dr. What a mistake…read more They charged me a ridiculous sum for initial visit and "extended visit" even though THEY were late. A random fee for a depression test even though I took no such test and was there on a cardiac followup. When I tried to call the billing, I was met with unintelligible customer service rep with a lot of background noise then they hung up on me. Figuring that the email contact on the bill would be a better chance, I sent them a message. I have heard nothing back in a week. If they want my money they need to explain why they charged what they did. There is no way to pay online and i would need to mail them a check. Given the way they handle the office, I'm not confident they will properly receive my check without a receipt. Avoid this place!

AVOID AT ALL COSTS!…read more This place is a scam and their front desk is full of attitude. I was charged $25.00 for a "new patient" fee for a physical. The worst part was that I had two coworkers also get physical's here for the first time and they were not charged a "new patient fee". Be careful of this place as they like to trick you into fees depending on the day. Now I have been trying to get this credited back to my account since October and its now its almost New Years. Horrible place. They refuse to credit and I now have to begin working with my insurance company to settle this. All for just $25.00.