Where do I begin...How bout the beginning. I have a 2004 Silverado, and about 2 years ago, it…read moredeveloped a 30mA battery drain problem. Took it to Pearls for repair. Long story short after a new battery and starter (over 1200.00). After that work, the problem is now a 300mA drain. Then, they tried to get me to remove the after market remote start system with zero diagnostic evidence to support that course of action. I politely declined doing that. I just disconnect the battery when I'm not using it. To Pearl's credit, they did give me half my money back for the unneeded parts/labor. Fast forward to now... In March, I bought a 2018 GMC Sierra Denali from Vroom. Upon unloading it, I noticed a problem and immediately contacted Vroom. They told me to have it diagnosed, which I did. I waited a week for an appointment at Pearl Motors, and I'm not real sure what they did to "diagnose" the problem, but they had it in the shop for less than 1/2 hour and told me the "guards" were broke off of the running board motors, and was getting dirt, mud, water and snow in them, and it needed both of the motors replaced (to the tune of just over 1400.00. (Vroom sent me a check to have them replaced). After having them replaced, while still in the parking lot, I checked the operation of the running boards and the symptoms were EXACTLY the same as they were when I initially took it them. For the record, I have both of the old motors. and there is no evidence of anything (guards) being broken off. Then, I was told I needed both sensors replaced. Parts ordered, another week and finally, the truck seems to be fixed. Again, to Pearl's credit, they only charged me for the part (Just over 100). They didn't charge me labor to install the one sensor that was actually broke. When I brought up the fact that I didn't care to pay for parts I didn't need, and since the symptoms were unchanged, I assume I didn't need 1400.00 worth of motors...Things got "interesting" in the parking lot with a couple of employees (not sure who they were, I assume a service advisor and a manager). They didn't care for being called out. With my previous experience with them on top of this one, I have come to this conclusion....Pearl doesn't have any problem spending their customer's money just throwing parts at a problem, they don't seem to have any idea how to actually troubleshoot them. While the sales department may be top notch, I wouldn't recommend using the mechanical side for even an oil change. I believe I'll find another shop to have my vehicles repaired in. At least my running boards now work correctly! Thank you, Pearl

From the owner: Pearl Motor Company is an automotive dealership located at 3100 S. Clark Street. You can find GM…read moreparts, auto repair services, and new and used vehicles at this Vandiver auto dealer.

I can't say enough good things about Glenn's Garage. While traveling from Kansas City on Sunday…read moreafternoon of Memorial weekend, the thermostat housing out my truck cracked losing all the antifreeze. I pulled into the gas station in Ladonnia and the guys there were able to get ahold of I believe it was David who was there in about 15 minutes. He was at home eating lunch. It took just over 5 hours of work along with a 25 minute one way trip to Mexico, MO for the part. I had my 2 younger boys with me. David let us know where the park was and also allowed the boys to watch what he was doing after they got tired of the park. Being a Sunday afternoon on Memorial weekend I was expecting the worse when it came time for the bill. Not that it wouldn't have been deserved. It ended up being WAY less than expected. So much so I felt it necessary to pay extra for the incredible service. If you live in the area, I highly recommend their shop!