Sad to post this but the other negative reviews are accurate. I have been here before, Mike knows…read moreme. Stopped in, not once, not twice but 3 times asking for an estimate. All 3 times I was promised a call back. Never heard a thing. Seems business is so good that keeping someone coming back is not important. There is always Progressive in Hamilton and even more places in Purcellville and Leesburg that would be happy to take my money. They not only loose a job but a customer.

I'm 62 and have been driving since I snuck my dad's Olds out of the garage. In all those years I…read moredon't think I've ever had a great experience with a mechanic. It's always the same thing - well, we know we quoted you this but once we got her up on the rack we found your windshield wiper gear box needed lubricating, etc. Not so with Mike and his team at Hamilton Service Center. Awesome service - competitive pricing and no attempt at upselling. Highly recommend.

The new owners of this business are very conscientious and their prices are quite reasonable. They…read morework hard and seem competent and honest. Glad to have them close by! -- Tom O.

Find a mechanic you can trust, Great advice for any car…read moreowner. This place is honest, straightforward and does excellent work!

Very patiently Explained how to hitch up a trailer with distribution hitch . So grateful!read more

I hit something on the road that damaged the side wall of two tires on the same side of my horse…read moretrailer. They were able to locate a matching tire, get it delivered, mounted with new valve stem and ready for me to pick up in under 5 hrs. I was in a bind, they absolutely came through for me, at a fair price:-). I plan to return to have them replace the other tires and service the running gear. Clearly I am not the only one who found this place knowledgeable, reasonable and helpful, to get regular service it's a 2 week wait. Good people, quality service, what more can a consumer ask for.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

Was not able to take my car there due to a friend reneging on transport. However, went there to get…read moresome advice on repair of my Mercedes 300CD. The owner talked me out of a couple of expensive repairs that he thought were way premature. Could not have been a nicer guy and he just exudes competence. Drives an old diesel Mercedes himself and "takes care" of a number of them in the area. Hope I can get my car out there soon.

They worked with me on my colossal fail of do it yourself drive way repairs. Wayne was straight…read moreforward and the techs worked quickly to get us back on the road. They also handled our oil change. Value is comparable to going prices without the insane upsell pressure. They've handled all our major repairs on both our vehicles. Highly recommend them.

This just happened... Had some repairs done last week, everything seemed good to go…read more Over the weekend I noticed a panel on the passenger side floor board was off as well as my reverse back up video wasn't working. No biggie, took it by for them to fix, really didn't give it a second thought. Well to my surprise counter guy blamed me for everything, said they didn't take the panel off so that I must of done it. And my reverse back up video wasn't working because I have an after market bumper. lol I swear this happened! As long as I have had my truck I've never had that panel off and as far as the rear video, it worked when I drove my truck in there and its not working now. So according to this idiot I planned this scam over the weekend, lol. Anyways I just want people to know what to expect from this business. I'm still shocked this happened. Nobody takes responsibility for their f**kups anymore, its incredible...

Sometimes the best service is a hidden little secret back in the corner of an industrial park…read more Sterling Star Auto motive has cared for three of my Mercedes trucks for the last 10 years. From the moment you walk in the door until the time you pick up your car, your kept apprised of the status of work, any changes that might need to be done, and you were never pressured to do work that might not be necessary at the moment. The entire staff are Mercedes certified mechanics. I cannot be more emphatic, it is time to ditch having service done at your Mercedes dealership.GP and the entire staff at Sterling Star Automotive will treat you in a friendly and professional manner. The cost of maintaining your car will reduce dramatically. I love doing work with such dedicated professionals.

Overpriced and poor communication from the shop. They had my vehicle for 4 days without answering…read moremy calls to check for estimate and diagnosi. I had to just show up on them to get any type of answer!!

5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen