Today I spoke with Melody. I am a Geico customer and had an issue with Geico servicing my…read morehomeowners policy and was told that Melody was the supervisor who could aid me. I am currently working on a loan and Geico and the Underwriting company they work with Arrowhead have been gaslighting me and have ultimately made the unsupported decision to terminate my policy based on "non-payment" that was paid and yet was to my understanding refused by Arrowhead, despite my continuing followups and provided records aiming to ensure they would not cancel my policy. Melody is the least professional and rudest agent I have ever encountered who literally decided it was professional and appropriate to have a debate with me, rather than have some empathy and help me. The claim that Geico has "millions of accounts" does not suffice that Geico could not do their due diligence to ensure that my policy was not canceled by Arrowhead, incorrectly. This is not the last Melody or Geico or Arrowhead will hear from me. Someone needs to address this gals professionalism. The most classless rep or "manager" I have ever spoken to.

HEATHER IS AMAZING!!!…read more She is one of the most considerate, intelligent, and respectful salespeople I have ever interacted with. Well done Heather, you deserve a raise!!!!

Roman Empire Ins. Agency has been an incredible resource. Everyone on the team is professional and…read morehelpful but I have mainly worked with Tomik and he has been exceptional. He is responsive, knowledgeable, and genuinely committed to make the process easy and clear. I truly appreciate the level of service he and the team provide and highly recommend them.

My family has our car insurance with this agency for a couple of years now, and always received a…read moregreat customer service. Especially I want to express my appreciation towards Henry, who provided very quick response. (No need to wait on the line , they pick up very quickly) It was Friday evening, and they had only 30 min before closing, but Henry helped me to renew my insurance policy last min. Instead of having me to wait on the line, he suggested to call me back whenever he's done. And only within 5-10 min he finished all the work, sent all the docs to me to sign, and was extremely careful to not miss anything. It was urgent because of the upcoming weekend. Henry asked me to provide some docs that I didn't have with me, and I could've forward him only later that day. He said that's fine, he can do the rest on Monday, but as of Friday I had my renewal ready within 20 min. On Monday I started receiving new emails, which was indicating how hardworking was Henry. Of course I totally forgot that he needs to do something else on my case, but he DID NOT! I was ready to go with all my paperwork without even worrying! Henry was quick when responding my text messages, and to be honest I asked a looot of questions Thank you again for great customer service!

Been with state farm for many years, been with this location for about 2 years, they help really…read morefast and most times know how to get the answer I seek very fast!! They respond very promptly.

I have been very satisfied this insurance agency, very agent representative is very cordial and…read moreprofessional. I really respect their immediate response time, I left a message Saturday evening, they responded to me Monday morning and follow up to my request Tuesday by Ani. Ani was very professional and provided me the follow up info this morning very quick assuring my account info was in placed for my next autopay payment. I love the new verification text it makes me feel good especially with all this AI scams.

If you buy insurance from these people you will regret it for the rest of your life. Very…read morejudgemental, rude, a rip off and full blown scam artists and they seem proud of it. Stay as far away as you can

Horrible people. Took me three months to cancel my insurance with them. No fax machine ?!?!? What…read morekind of insurance company are you ? A scam.... Take your money somewhere else.

I have used Right Source Insurance for 9 years. The company seems to have changed. I use to get…read morecompetitive prices and now it's a joke. It's hard to get a call back or to have my agent stay on top of my needs. I will be looking for a new company.

Awesome group! They take the time to make sure what they're selling you fits your situation well…read more I've never been disappointed in their efforts.

Daragon Insurance Services are the best! Always friendly & available. My agent, Taline always takes…read moreher time, answering all of my questions and most importantly being patient with me. I am really thankful and happy that I found an insurance agent that I know will always take care of me & all of my concerns. Thank you Taline for all your help throughout all these years I've been with Daragon Insurance Service!!

One of the best insurance offices to work with. Their customer service is over the top. I called to…read moreask questions, also inquire about a service and Taline was amazing and very helpful. Thank you

I recently, insure my car, I was help by Mayra , I was please with her customer service,very…read morehelpful, very professional Thank you Mayra.

Jody helped me with a complex payment, and, like her co-workers, I received friendly, professional…read moreservice. Isabella Munoz has been my insurance agent for 19 years, and I've only received warm, welcoming service every time!

As the saying goes, "You get what you pay for."…read more Aileen has been my insurance agent since she opened her business decades ago. The service that she and her knowledgeable staff provides is excellent and shouldn't be taken for granted. Expert experience matters. A recent tragic event involving a neighbor underlines that saying, "you get what you pay for". Just because you've been driving for years or own a car, doesn't mean you've acquired any meaningful knowledge of insurance coverages. Not all auto insurance policies are the same. Nor, is the level of service you'll receive when you need it most (after filing a claim). They're like comparing apples to oranges. He didn't understand what COMP, COLL, Med Pay, LoU (Rental Covg.), UMBI, UMPD were for or the dangers of buying "minimal State liability limits" (15/30/5). What are 1st party coverages vs. 3rd party coverages? Do "deductibles" apply to liability coverages? He didn't have the benefit of a licensed, experienced insurance agent counseling him. He tried to figure things out on his own and/or relied on unreliable advice. He bought insurance online. From hindsight, he recognizes he made a Big Mistake. Ever hear someone use this "buzz word", saying they've got "Full Coverage"? Well, that's someone who doesn't know what they're talking about. There's no such thing as "full coverage". Ask your "so called expert" what does that mean? They sell insurance for many things, but not everything. Plus, there are "exclusions" written in every insurance policy. (You know, that contract your expert never bothered to read, cover to cover.) Like most people, he shopped for insurance based on "price". He didn't realize that criteria alone was not enough. Buying the "cheapest" is like getting an umbrella made out of paper, which offers little protection when you need it. So now, he's a got a useless, totaled vehicle sitting on his driveway (had no COLL); has no temporary substitute vehicle, aka "rental car" to get to work (since his LoU coverage applies only to COMP, and doesn't apply to his solo vehicle collision); had no Med Pay to help pay for medical expenses (ambulance, emergency hospitalization, and recovery treatment) for himself and his passenger; and he'll probably get sued by his "negligent-free passenger". A belated "wake-up call" resulted from this auto accident. The current, average cost of a new vehicle is about $47k to replace and/or the cost to repair minimal property damage to another person's vehicle (plus, the additional expense of a similar rental vehicle, while it's in the body shop) can be thousands of dollars. Imagine if you're liable for a multi-vehicle collision. Having only $5k of Liability coverage for Property Damage is grossly inadequate. Learn from other people's mistake and not your own! Buy insurance from a reputable insurance agent.

Aileen, DJ and Joanna are one of the best teams I have worked with. They're always been there for…read moreme for auto gone condo policies. I can make a call and they work with me from small claim of $50 for car windshield repair to car accident. Thank you so much ladies for all your help The personal touch that you have with each and every client is what makes me sleep well at nights. I know that you will be there for me no water what. Jasmine (I do have to write another review with State Farm claims dept the issues and inhuman treatment in getting from them). The second review has nothing to do with my agent. I guess I can't do 2 review and I'm sorry Aileen for putting 2 starts you deserve 5 plus. (-and I revised it). The claim dept however with my condo water damage is a different story. From day one they're treating not as a victim but I don't know what. There was a water damage in my unit and water leaked to common areas. Restoration people came and out loud machines to dry it up and took my condo apart. I have no showers no restrooms no kitchen. I've been living like this since last Monday day 8. State Farm claims dept didn't get to my place until 5 days. They claimed they will have reports ready for fo on Friday but no. Weekend came and weekend went and nothing. I am left out on the street with my kids. 1st grader without basic humans needs. I contacted them 3 separate people as so " I need to move out I can't live here " they're respond " sorry we're still determining what's going on". Seriously. Isn't insurance there to ensure my safety ? Why am I paying for it not during emergencies for them to step up and give me a helping hand. I'm so disappointed at this time with the whole process for the condo claim that I'm speechless. I can go into details how discriminatory some of the employees were with me but I'm not going at this time. However I do want to mention that supervisor J was and is very good to me with updates and answering my questions. Regardless. with all insurance I pay for last 35+ years I would think I would have been able to at least be able to stay in a hotel for time being until things got figured out. So sad that humans mean nothing and $$$$ is what insurance companies are about. Thank you again Aileen for being there for me and my family. Thank you for that personal approach from you and Joanna and DJ. You ladies make everything I went through claims dept worth it.