Prompt, professional, honest and friendly. Very satisfied with the service that I received. I…read morewouldn't hesitate to call them again.

Well....the 1st of the new year started out totally horrible. I went down in the cellar to wash…read moresheets and there was water. It seemed to be coming from the drain coming from the second-floor shower. I called and got Matt on the phone. What a pleasant person to deal with. He said he'd come right out and look at it which I was equally happy about. He looked and I told him the state that I was in economically. Him and his son Mike really worked for me. They did the job....cutting here....cutting there and replacing several pipes that were connected directly to the drain. They explained what they were doing so you know. I had freshly perked coffee (old school) on the stove waiting for them when they arrived, pumpkin spice glazed donuts, and bagels which they were very happy about. I gave Matt's son collectible records and books that had to do with sports and he was overjoyed. So...giving people valuable things and breaking bread with strangers....now new friends really affected the price....and you can't believe what a savings I was given. I was OVERJOYED. God blessed me today....and Matt and Mike from Master Plumbing & Drain Cleaning blessed me today. I couldn't be happier. My accurate rating for them is A++++++++++!!!!!!! That's 10 pluses. Y'all ROCK IT and you are TOTALLY AWESOME!!!! I will be telling my family and friends all about your services......THE BEST!!!!!!!!!

Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Lee installed our new kitchen faucet in no time! Professional, knowledgeable, personable. Couldn't…read moreask for better service! Thanks Lee and the folks at Rick's Plumbing!

Absolutely the best service. Gene and his son are very professional and knowledgeable, and…read moretrustworthy. Wonderful people to work with. I would recommend them highly . Laura in Milford

Absolutely wonderful people to work with. Gene and his son did a great job putting in a new hot…read morewater heater for me. I would recommend them highly and certainly look forward to using them in the future. Peggy in Milford.

We were very impressed. They provided prompt , efficient and courteous service. We'll definitely…read moreuse them again.

Professional, promises kept, prompt and on-time, service expectations exceeded, price was about…read morehalf what I've been paying. After having my sewer line run by Rotor-Rooter several times over the past 30 years, each time in response to a recurring backup, I decided to try the local company, United Sewer & Drain Cleaning. The last straw came a year ago when the Rooter guy came out for a backup and told me it was probably just a momentary clog and sold me a jug of root eliminator instead of running the pipe. When the washing machine rinse water flooded onto the floor this week, I decided there had to be a better choice. When I saw the root incursion on United's camera, no amount of chemicals was going to fix that problem. United first snaked the pipe then suggested their "root rat" water pressure cleaning. When I saw on video what was happening in my old clay pipe (my house is 1830s vintage) I was shocked. The Rooter guys over 30 years and four visits had done nothing more than punch a small hole in a solid net of roots occurring every three feet -- length of the pipe between joints. United's crew ran the pipe and the snake came out covered in roots, as it has in the past. Unlike Roto-Rooter, they diagnosed the problem and offered a solution. The next day United's Sam and Sam Jr., father and son, spent five-and-a-half hours patiently working that pipe with a high pressure water jet that strips the roots but does not damage the pipe. He was careful to make sure no sewer water backed up into the house. What little did he caught in a bucket and carried away. It was a significant investment, $1,800. But seeing the before and after video of the inside of the pipe was worth every penny. Now my sewer line is root-free for the first time in the 30 years I've owned it, probably longer. Plus Sam gave me a plan to keep it that way including a maintenance schedule. If you've ever had sewage back up into your basement, you'd understand why the confidence that my pipe is sound and root free is worth the cost. United did a great job. They showed me everything on the video camera. They truly cared about solving my problem now and forever. And they left my basement cleaner than when they arrived. I highly recommend United.

We are working with many different contractors when it comes to plumbing and heating, being…read moreproperty managers The Basso experience is really above what you can get in the area Let alone the pricing, the technicians are rigorous, they don't hide behind technical nonsense, they show up on time and Truly go above and beyond to solve the issues This is really a serious and committed team

We have worked with Basso Heat & Plumbing on several plumbing issues and have been consistently…read moreimpressed. Jamie, Jason, and Jonathan have all taken the time to thoroughly evaluate our concerns and provide honest, practical advice. What stands out most is their integrity--they are just as willing to tell you when a project can be delayed as they are to recommend necessary work. Lauren, who manages scheduling, is outstanding. Communication has been prompt, clear, and professional from start to finish. It's refreshing to find a company that is honest, efficient, and focused on doing what's right for the customer. I would recommend them without hesitation to anyone looking for reliable plumbing professionals.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

I'm not the kind of guy to leave a review, but Azael provided me exceptional service. I called him…read moreabout a clogged toilet and was onsite within minutes! He went the extra mile too by fixing our wobbly toilet instead of just clearing our drain line. I will definitely call him back when I need service.

From the owner: Part time after hours work Work most on emergencies, if you…read moreown houses and need repairs on doors, locks, knobs, electric work, outlets, breakers, vinyl floor install, plumbing work like unclogging or repair pipes or unclog toilets, repair toilets or replace toilets, install or replace faucets or sinks, install counters or cabinets, microwave or stove installation, new outlet or led lights install Baseboard, shoe molding or window trim install Caulking or painting ceilings, walls, or trim Pictures hanging, drywall hole repair, mirrors hanging, bulb replace, outside light fixture replace, snow removal during winter, Window installation, demolition work and also Some junk removal and cleaning, also do Custom cabinet or furniture spray painting