Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

I have been going to Reliable for many years without any problems. Always did good work...until…read morerecently. I had my vehicle in last Wednesday (7/15/26), for its inspection. When I scheduled the appointment on 7/10/26, I informed them that I thought the flex pipe on my exhaust was starting to fail, the girl at the desk said they would look at it. On the day of my inspection, I was told everything was fine..no problems. Fast forward to yesterday, 7/20/2026, I go outside to start my car up in the morning, and it was cooler. As I started it up, by the sound, there was definitely an exhaust leak, and it was, for sure, coming from the flex pipe. I called Reliable to schedule an appointment, and the same girl who was working the desk on my inspection day, answered. I explained that I just had my car there on 7/15/2026 for an inspection and that I had asked them to check the flex pipe and that I had been told everything was fine and they passed it, but now, a few days later, a failure of the flex pipe. The girl on the phone asked for my name and vehicle make and model. She quoted me $8,000 for a full exhaust replacement!!! Not $800, but $8,000, because, that's just what it costs now!! $8,000 for a 2021 Ford Ecosport. I get new exhausts for our Ford Transit 350 HD's at work for $1,700. Tell me you don't want to do the job, tell me you're too busy, but don't give me this line of BS!! The girl on the phone gave me the phone number for another company and told me to call them to have the work done. ​

I took my car in for a cracked oil filter housing, no check engine light, it was running fine…read moreotherwise. Brought my own part because it was half the price of buying it through them. They called and told me I bought the wrong part. I told them I used the VIN to make sure I had the right part and they still said it didn't fit. When I picked it up they then said it was just a sensor that didn't fit, but they didn't give me the sensor I had purchased back. I didn't care at the time, it came with the part so I couldn't return just the sensor anyhow. I picked the car up after hours and as soon as I started it I noticed it wasn't idling right. I took it back, and it cost me another $124 to replace a spark plug due to a misfire. They tried to sell me a $400 tune up. My car didn't have a misfire when I dropped it off. I definitely feel like I was taken advantage of. What are the odds that it would randomly develop a misfire while they had it?

Excellent Friendly service at reasonable rates. Quality work.read more

If you are looking for honesty and integrity look no further than Valley Auto! You don't have to…read moreworry about being sold anything that isn't truly needed. Chris and his staff are top notch and they take care of their customers! He goes above and beyond to make sure your car is safe and that his customer is happy. Thanks again for the top notch work and excellent pricing!

I took my car here to have a front end alignment about a month ago and I thought all was fine. 2…read moreweeks ago I started hearing a loud noise so I took it to my regular mechanic and here I come to find out reliable towing did NOT tighten up the lug nuts in my wheel. here i have been driving around with this and I could have had my wheel come off and I would have been in a horrible accident all because they didn't take the time to tighten up the lug nuts. Don't go here for any reason

The best shop in the area. Staff is so kind and helpful, and the service is outstanding. Highly…read morerecommend!

Very friendly and professional. They did an awesome job on…read morethe repair of my car, looks like new! Highly recommend them! Was impressed how fast they took the car in and fixed it

AWESOME SERVICE!!! Had the car there and it only took 2 days for them to finish it! As a bonus they…read moreeven cleaned the inside and polished the whole car. Best body shop around. Definitely will recommend to others.

First Class practically goes out of their way to help you out and make sure you get the best…read moreservice for your dollar. They're the only repair shop in the area that I know of who offers a complimentary loaner vehicle to use while they're working on your vehicle. I have never utilized the detailing services, but I hear they are great as well. The loaner vehicles I have used have been very clean, so I can only imagine how well they also detail. First Class is a great place for both major and minor repairs. They also sell tires.

Always helped when I had a problem prices are decent got me in when I was in a hurry. Never had a…read moreproblem with any of the work.

Bought a car from the Nissan dealership they use to own. When the car mechanically failed I called…read moreto receive the remainder of my gap coverage only to be told that the owner was the only one who could take care of that. And no one had his information. Be wary purchasing any add on from this shady company as when you need them, or your money, no one will help.

I went to I'd byrider the people there are very nice I really liked mason dibble very nice very…read morehelpful he makes u feel like family I would never deal with anyone but him so if u go there ask for mason dible

This is by far the fairest auto repair place in Altoona. The staff is so friendly, they have dogs…read morejust hanging out in the waiting room and they are always so reasonable when it comes to their prices. They also are very personable and genuinely care about their customers and obviously the cars they are working on. It is basically family run and operated, which makes sense when you think about how friendly they are. They are great for simple check-ups before long trips as well as any serious problems that may require ordering new parts. They will get you the best deal and the best quality- no matter the price. Just drop off your car, and more than likely you get it back the same day.

I went to this Meineke three days after I had my Catalatic Converter and Muffler done badly at a…read moreMeineke in NJ. Even though the Altoona Meineke has no real affiliation to the NJ Meineke, they offered to look at my car free of charge, and also said they could fix the rattling problem for free. When I asked them to change the muffler completely, they did so at a very low rate, and I know that it must have taken more than 1/2 an hour of time to do...so I believe they cut me a very good break. They guys are honest, and they do the job well. In fact, I was so pleased I asked them to do my alignment and wheel balancing the same day.