Summary: Either the product was faulty or the installation was too aggressive (cracking a bunch of…read morethe wood at the screw points), and the promises to resolve have not been backed up. We were promised repair at installation, then again 6 months later, and after 16 months they have still been ghosting us as our play set gets less and less functional. Are they just waiting out the warranty?? The good: they were knowledgeable in helping me select the right play set and installed it quickly. The bad: For the price of the play set and installation it should have lasted more than 6 months before 15-20 of the boards had completely split. Two were completely split at install and the installers assured me that they were placing an order for new pieces and would come out and replace them. Six months later, I hadn't heard from them and by then more boards had split. When I called, they quickly sent out guys to inspect it (great!). The guys confirmed that we needed replacement pieces and again assured they would be ordered and back out to install them. Fast forward another 7 months and nothing. All my calls go unanswered or in returned. I get an occasional "oh yes yes, those should be in any day now." But nothing ever happens. I meticulously sealed the play set twice in the first year, and was told as long as I do that it would last for years. Maybe these cracks aren't a big deal, but then why do they keep telling me that it's not supposed to happen and promising repair!? The amount of time/energy that I have spent calling them monthly or even weekly to remind them that we are still waiting is getting embarrassing. The first time I got ahold of James, the owner, he acted irritated and said "we will call you as soon as the parts arrive". So I waited another six months- nothing. After SEVERAL more badgering calls, he finally scheduled a time to come out- only to cancel the DAY OF. Now Im back to calling weekly, but have yet to ever get a call back. I honestly feel like they are just waiting out a warranty period or something?? Unfortunately, I wouldn't be able to recommend them.

I was stuck between hiring Leisure Installs vs finding somebody on Fiverr to put up my Yardistry…read more12x20 Gazebo but once I saw the Bible-thick manual that had instructions for more than 2000 screws, I decided to go with Leisure who was licensed just to be safe. Found out they're actually the ones who install the Costco displays so they easily knew what they were doing. Got it done quick and I can't wait to relax outdoors this summer. Highly recommend.

So far so good. Katie is incredible to work with. Very responsive. Their product looks incredible…read moreand I can't wait for my grandkids to try it out. I would highly recommend. RuffHouse and their professional installers, Sharp Assembly. They do the very best they can and the finish product is exceptional. This is a high-end product and it gets quite expensive beyond just the cost of the playset. Don't forget to count for assembly and you will most likely have to have professional help to offload it from the shipping truck. One word of caution is that shipping and offloading the shipment is a pain in the butt.

We absolutely love our RuffHouse Playground. I first came across this company a few years ago on…read moreInstagram & fell in love with their play systems & how cool they looked. Our kids were too young at the time to get one but I vaguely remember setting up a notification warning on my OfferUp app to notify me immediately if anyone near us (within 100 miles of Gilbert) ever posted one of their sets for sell. Well it took about 2 years to ever get a notification (these things last forever so people hold onto them a long time & rarely get rid of them.) I immediately messaged the lady (I got notified like 7 minutes after she posted the add) & she said she already had 2 buyers lined up (guess I wasn't the only one to set a notification) Well she wanted it taken apart & moved asap & neither of the other people interested could get it that night, so I gathered my troops & borrowed my uncles construction dump truck & headed over to get it. It ended up taking 3 guys about 5 hours to disassemble the huge thing (we didn't know how the parts snapped in to place & we were trying to organize & label the screws.) The system we gots ramp/slide has some holes in it & we wanted to replace it & we were kinda sketched out having our little kids climb the tree ladder so we wanted to swap that section out for another slide, also our canopy was pretty tore up. I emailed (through their website) explaining our situation (buying a 2nd hand system & wanting to buy some replacement new parts to our system. Drex Tanner got back to me quick & was super helpful & sent me a quote for our new parts & even sent me a pdf file with installation instructions for our playset (awesome customer service.) I went in person to meet up with Drex to pay for our new white slide/ramp to get the order started. They got it done in a couple weeks & when I went in to pick it up I also purchased a new blue wave slide & a new blue canopy tarp & a new bottom board that the vinyl had cracked. Rob was able to help me out with all my new stuff & gave me some pointers on the build, they also hooked me up with some new replacement screws & white button caps to cover the screws (for that clean finished look.) Dealing with Drex & Rob during our unique process was super easy & they were both super helpful & friendly. With our new replacement parts/features & instructions (thanks again Drex) some family members & I got it together pretty quick. I recommend RuffHouse Play Systems to everyone I know with kids. Our kids have so much fun on this thing & even if we had paid full price it would have been worth every penny. We all love the look of it, we also love that it's much much safer than any set we could have got at Costco or Sam's Club since no screws are exposed, anything our kids can touch is white vinyl which is not only smooth to the touch but also doesn't get crazy inferno hot in the summer. In the summer our favorite thing to do is zip tie our garden hose to the rail over our wavy blue slide so it sprays down the slide over our kids heads & at the bottom of our slide we inflate a large rectangular swimming pool with a large easy up tent over it & our kids have an awesome at home waterslide that'd shaded for hours of fun. You should buy one of these things they last forever. The lady we bought ours from has 3 kids & had it for about 10 years & other than the ramp/slide & canopy needing to be replaced our set up still looks brand new. Thanks so much for making such an awesome quality product & for having such great customer service even though we didn't purchase our whole set "directly" from you. You guys are the best

The good folks at Arizona Birck Co. have upgraded! They moved into larger digs literally across the…read morestreet from their original location and they really have out done them selves! The new store is BIGGER, there are MORE new sets, MORE retired set, MORE Minifigs, MORE display pieces and an all new build area! And what's more, the SAME GREAT staff to help you with everything Lego that you could want! This is the store ALL other Lego stores wish they could be!

Great new addition to the collectible community here in Arizona…read more Fun sets all over with a large display case of minifigs. Large selection of bulk Lego to sort through to take home and make your own creations. Located at Alma School and Germann. Look for it off of Germann on the northwest corner of the intersection. Small business run by a local family. We'll definitely be back. Highly recommend.

Local family business putting more plants into our area, hope they stick around for many more…read moreyears! Love Richard's Garden Center!! It's awesome seeing what their product can look like in the future, as they have planted trees in ground many years ago! I bought a tipu from there at the same time as another nursery (more expensive) and the Richard's tipu significantly outperformed!! I bought it two years ago and it's a HUGE tree now. Just the other day I received a call back as my Hong Kong orchid had all the leaves fall off, very patient/good advice (most importantly gave hope it's not gone). Thankfully I am already seeing new baby leaves!!

Their work on fixing irrigation leaks seemed to me to be average at best, and I did not have a…read moresense that their repairmen cared about quality as much as I would have liked. Had recurring leak in a few weeks.

the products tomalchoff farms grows are amazing! we go every year abd get tomatos so my wife can…read moremake her marinara,whick we freeze for the year,always have spaghetti sauce handy. the corn,squash,beets,carrots,and eggs are out of this world. cannot get the freshness in the stores.best in arizona....they also have many other products for sale as well. keep up the great work,tomalchoff farms! steve & maria boudousquie

We try different farms each year, trying to find "the one." This one was okay. It is big and has…read moreplenty to do. A con is that the smaller kid activities is way on the other side from the bigger kid activities so if you have kids of different ages, you have one bored and just hanging until the other is done in their section. The food was decent for the most part. The funnel cake bites, turkey leg, and kettle corn were good. The elote corn was eh. The food was decently priced. To get in is $20 each which to me, is a little pricey. There should be kid pricing in my opinion. Parking is ok. They did let a car in front of us hold the line up to wait for a car to leave but when we tried to do it, they made us move. Understandable but rules should be the same for everyone. Most staff was nice. On the way out, they asked about taking a family photo. We declined. My son was on the props I guess (it wasn't labeled and no one was there taking pictures) and one staff was like "this is where we take our pictures just so you know." That was interesting. Maybe post a sign. Not my top pick, but it was a decent time.

2nd time in the location and although the cashiers are extremely nice, the men on the floor are not…read moreat all. The first time I went in was to get an extra key made and the experience was blah but nothing to write about.. yesterday, I went in because the framing on my garage is coming down so I wanted either glue or maybe a staple gun but wasn't sure what I needed. I told Jesse what was going on and he pointed and said, "the glue is over there" .... I had to give a black stare like WHERE?! There's a million things over there. I go to the area to look around and here comes Jesse with 3 men escorting them to what they needed and helping in great detail. As I'm looking over at them, one of the gentlemen said, "ma'am do you need help" Jesse then says, "it will be a minute" and walks away. Safe to say, I will not be spending my money in this store ever again. I'd rather drive to Tempe and visit Paul's Ace Hardware where they are a lot friendly, helpful and seems to be cheaper in cost.

Old fashioned friendly customer service. Local hardware store and so much more. They have…read moreemployee's roaming the store asking if you need help. When's the last time you didn't have to go looking for someone to help with those itty bitty tiny little thinga majig's in the palm of your hand? They have it here! Whether you need it in 4mm or 6mm, they carry it! (No idea whats a mm. but they do!) Stop by and fulfill a home project!