Ben was professional, friendly and explained each procedure thoroughly and very respectful and

I am TERRIFIED of the dentist, so when my tooth cracked, I panicked. I saw favorable reviews of Professional Smiles and they got me in the same day for a consultation. My temporary crown was placed the following day with my permanent crown placed the following week. That went so well, I went in for a complete cleaning this week and plan to keep up with it every 6 months. Everyone at Professional Smiles is amazing. From the office staff to the hygienist to Dr. Novi himself. I recommend Professional Smiles, highly! read more

Professional Smiles - Cosmetic Dentists Near Me - Davenport, Florida

I have been to this office twice with veneers that had come loose. The original veneer work was done by my dentist before we moved to FL. Both times I've gone to Prof Smiles, they have done great, quick work that is affordable. Great staff! read more

We have been using this practice for 2 years. They are professional, knowledgeable and kind. Everyone from the front desk, hygienists and doctors greet you with a smile and are concerned and gentle. No one loves going to the dentist but we like this practice very much. Highly recommend them. read more

Great dentist and they always do a great job and the whole staff are wonderful. There's a lot of dentists to choose from in this area but they are the BEST read more

Went for 6 month cleaning and no polishing done on my teeth. This is first time this has happened.

Absolutely LOVE Professional Smiles! I've been a customer for 5 years so far and will continue to be one as long as I'm an Orlando resident! The office ladies are the NICEST women you will ever have a pleasure of coming in contact with! And I mean this wholeheartedly, I really appreciate when someone remembers you and takes the time to greet you specifically ugh they're just all so sweet! Also I've never had a bad experience with any of the dental hygienists they're all equally as nice and take their time with your cleanings! Plus side is it's never painful if you know you know! Lastly the dentists are both amazing! And really care about your teeth and making sure you're satisfied as well! Book your appointments now folks trust me! read more

I had my first appointment with Professional Smiles recently and the entire process and appointment from end-to-end was exceptional. I was greeted by friendly staff and my hygienist, Julio, provided 100 star service. He was professional, explained everything step in the care being provided thoroughly, and he was very attentive to my needs, ensuring I was comfortable. The DDS was very kind and made sure I only received the services I needed. The financial process was transparent and the care plan was clear. I'm so happy that my family and I have found our family dentist here at Professional Smiles. read more

Amazing experience with Grace! She was so sweet and gentle. First time to see her and I was pleased. Dr Frometa is always great and so thorough. I highly recommend this office and their care. read more

All the office staff are kind, friendly, and professional. I needed several teeth repaired due to a fall. The dentist was caring and compassionate. He made sure I was comfortable and he told me everything he was doing. I cannot say enough how compassionate this office is about patient care. They do great work. I am on my final tooth repair and I have been greatly pleased. I needed root canals, crowns, and implants for my repairs and I am beyond pleased with the work and the compassion given me during my care. I highly recommend, Professional Smiles. read more

Very friendly professional staff. They really care about your comfort. Highly recommend them.

Found this practice through my insurance and I'm glad I did. Their office is nice and clean, and the front staff is always welcoming and quick at getting you checked in. Overall all the staff is nice, however the last time I was there I had to wait over an hour with anesthesia put in before the doctor came in to work on me because they had gone over with their previous patient. I had someone babysitting for me and they had to leave by a certain time so it was not ideal for me to wait, especially since they had already numbed me. Hopefully this doesn't happen again on future visits. read more

I had a great experience with Professional Smiles. At this point, I've had 3 visits and they were positive. The staff is very friendly and accommodating, and they don't give you long waits once you arrive for your appointment. The only negative I've experienced is a lack of openness to varied specialists when you need to be referred out to an endodontist. I couldn't get them to fax over a referral, even though their fax information was available because I was choosing to go to a different one outside of the one to whom they referred me. Of course, that wasn't very accommodating and I've never had a dentist office do that before. You have freedom to choose and they always gladly submit my referral information for me upon request. Besides this referral situation, the experience has been very positive thus far. read more

I like them. I got a tooth pulled from here cleaning and fillings and all the times were successful. During and post. The dentist does his work with care. Very gentle cause I dont tolerate pain too well and it was a breeze. Doesnt give much follow up card unless u ask but no big deal. dental assistants are nice too. They are a bit pricey but I guess u have to pay for quality lol. Ima keep going back though read more

Establishment is located in strip center. Best to make appointment. Friendly staff located next to restaurants. Professional Smiles read more

Professional Smiles - Front entrance - Cosmetic Dentists Near Me - Davenport, Florida

Best ever! I've had a lot of dental work done here and the entire staff is amazing. If there is such a thing as pain free dentistry Professional Smiles comes pretty darn close. Highly recommend. read more

Dr. Gabriela and Dr. Novi are kind and humble! They both are very approachable and friendly with their patients. I was nervous in the beginning but Dr. Gabriela took her time in reassuring me and helping me understand the whole process. I was very satisfied with their work and would 100% recommend them. The young ladies at the front desk are sweet and the office is very clean. Definitely coming back! read more

Professional Smiles - Dental office - Cosmetic Dentists Near Me - Davenport, Florida

I was a patient for the last few years, and even my kids went there. It takes one visit to ruin it. Yesterday, 11-8-2018, I had a routine cleaning. I usually get one of two hygienists who are very nice, and extra careful when cleaning as I have a sensitive mouth. On this appointment it was a hygienist that I have never seen before, she was fairly curt and did not have any hospitality training. She began cleaning and waiting very long to suction, leaving the suction on my tongue, causing a blister on my tongue. My lips are naturally dry and it's been noted on my hart that I always request Vaseline for my lips, the other techs know this. This tech was heavy handed and rested her hands on my lips causing them to crack and bleed. I had to stop her multiple times to tell her that her hands were painful and to request Vaseline. She continued not to suction and left me to be in charge of suctioning myself. She was very very brutal with the cavitron going very far into my gums, I told her to stop multiple times and to take it easy, I felt as if she did it listen and continued to carry on even though it caused me pain. At the end, tongue sore, lips bleeding, gums in pain she advised that she had to chart numbers on my gums, but would do it after the polish, "because it's not gonna be fun" I was very disgusted by this comment. She was heavy handed while polishing, after she attempted to chart, but I stopped her saying I was is in too much pain to chart. She stated "well the doctor said so" I advised I would talk to the doctor myself, but she did not go and get him for me. Then she stated "we can't do anything Else for you until charting is done so we'll see you in 3 months" and began to set my appointment up, I advised my insurance only covers every 6 months She told me "we don't go by insurance we go by what the doctor said" I advised we'll I have to go by what my pocket says and I need to speak with the doctor. Again she did not get the doctor for me. Dr. Lopez and I have a great relationship as he runs the Ironman races that I take part of with the city to maintain his safety. But I couldn't get a chance to talk with him due to his techs gross negligence. My lips are swollen today 24 hours after and I think my gums now may be infected, I've never had dental problems before this tech. Poor service. I am being advised to seek attorney for this matter, but dr. Lopez is a great professional friend of mine. What a shame. Other medical staff are very friendly and dr Lopez is a great dentist. read more

I came into professional smiles for a routine check up and cleaning. The waiting room is clean and set up for social distancing. The check in staff immediately greeted with beautiful smiles and was ready with paper in hand for me as a new patient. Wait time was less then ten minutes. Michelle was my hygienists. As a new patient I was in need of quite a bit of work. So Michelle immediately started with x-rays, to see exactly what was goin on. Afterwards she started to inspect my teeth a gums. Michelle is highly detail oriented with her style of cleaning. I absolutely loved it. When Dr. Novi came in He was polite and highly informative. He gave detailed information about each concern he had regarding my teeth. Him and his staff came up with a great plan and directions to which he wanted to care for my teeth. I will have to undergo a root canal and the best part is, I didn't have to get a referral as they preform the procedure in their offices. The staff is great and I recommend this dentist to all patients. read more

I came here once for the first time last month and never again. I've never been to such an uncaring and unorganized dentist in my life. I had the first appointment of the day, and I was the first patient in the building 20 minutes before my appointment. I was taken back 15 minutes late by a guy Julio. He initially had my name wrong and when I corrected him he said "yeah ok". This guy did my X-rays then proceeded to do my cleaning (I guess he's the X-ray tech and the Hygienist?) Anyways I asked for a "dry cleaning" which he gave me a hard time about doing. He even went as far as to attempt a regular cleaning which I'm too sensitive in the mouth for. I stopped him and he sighed and said "fine". 10 minutes into the cleaning the doctor came in and asked him to take a break so she could do the exam. Yes, in the middle of the cleaning. No organization. Coincidentally a week after this exam and cleaning two cavities fell out that I've had for years. Never will I ever come back here again. I advise to stay away especially if you're not Latino, they don't treat the rest of us nicely. read more

Dr. Novi and Dr. Gabriela Frometa is an absolute joy! My kids and I saw Dr. Novi and his assistant Eley. They're very reassuring and knowledgable. Their staff is extremely accommodating. My kids had an examination and a cleaning, I needed a deeper cleaning... Let me tell you, I am very sensitive and was not looking forward to this; But to my surprise the hygienist Shanei listened to my all my concerns and she was very careful now to hurt me. She has feather fingers! I am over all very happy with my decision to go to Professional Smiles. I highly recommends them! read more

Today 6/10/19 I got a tooth pullout, Gabby was awesome! What a sweetheart and great doctor. New doctors from the last time I came and they are great, will be bringing my kids here I'd Highly recommended professional smiles!! read more

I want to thank Profesional Smiles for doing such a wonderful job on my teeth. I care about my teeth and plan to visit often to keep up my good health. Dr. Rojas is very kind and knowledgeable. The staff is spectacular , this is no lie. I am an actual patient and I tell everyone about this office. See you again soon , Linda P. read more

Used to be a great dental office, now it's insanely unfriendly. The doctor has absolutely no bedside manner whatsoever, and will refuse to correct any major dental problems until they squeeze a routine cleaning out of you first. Each appointment is purposefully overbooked with four patients sharing the same time slot, despite only one doctor being on site. While a couple of hygienists are nice, most are rude and mean. The service is terrible - despite telling you to come in, you could be waiting in the dentist chair for over an hour before someone comes to see you. They are clearly only after money and don't care about patients whatsoever. read more