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    Professional Mortgage Associates

    4.2 (5 reviews)

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    Benji Edwardson - Our first home!

    Benji Edwardson

    (51 reviews)

    All the positive reviews people have written are true! I don't know what else I can say that other…read morepeople haven't already said. I went to a different mortgage place at the beginning of 2017 and I didn't feel like I was being taken seriously. I'm someone who has many questions and I like to get answers to those questions but all the answers I was getting felt confusing and my goals seemed unobtainable. So, I left that office with my tail between my legs. I spoke to my husband about seeing Benji but because I was so discouraged I waited 8 months to do so. I'm so glad I finally made the appointment with him! First off, I LOVED that I could request an appoint online. I don't have much time during working hours to spend on the phone so that feature was extremely convenient. His secretary got back to me within a couple hours and scheduled me an appointment by email. When I arrived for my appointment I immediately noticed how cozy it felt. His receptionist was very kind and offered me a drink (water, soda, etc.). Meeting Benji for the first time I immediately felt comfortable talking to him. He answered all my questions in terms I could understand. My husband came to the appointment a little late and Benji had no problem filling him in on things we discussed. Benji gave us something the person before him didn't. HOPE! We left there feeling like would could really do this! We could really own a home soon! Benji replied to all my messages in an extremely timely manner and never made me feel like I was pestering him. Soon after we met Mike who was also very warm and kind. He explained everything clearly and also answered all my stupid questions without hesitation. We left our appointment with him feeling like we had made a new friend. Lynn, the loan processor Mike assigned to us, is also very kind. She is extremely prompt. I try to gather and send out paperwork within a 24 hour period of it being requested and everyone I've dealt with during this process works just as quickly. This entire office has made this stressful experience extremely easy going. I'm overly happy my husband and I decided to use Benji and his team and since day one we've been telling EVERYONE to make an appointment with him.

    Asked for info to be provided for loan. He does not call back or communicate anything after your…read moreinitial appt. Goes off on tangents that have nothing to do with why you're in the office. Really disappointed and will gladly take my business somewhere else

    Pete Metz - Von Mortgage

    Pete Metz - Von Mortgage

    (38 reviews)

    If you are looking for a mortgage broker in Redding, stop searching and call Pete Metz at Von…read moreMortgage. I compared him against online lenders and local banks, and he beat them without hesitation. The difference in knowledge and strategy was obvious from the start. When he pulled my credit, we discovered an error that other lenders never mentioned. Pete walked me through fixing it and completed a rapid rescore so my credit reflected accurately within days. That alone made a huge difference in my loan options. Pete delivers true old school service with integrity and professionalism. His office is beautiful, easy to find, and welcoming. The process was smooth, efficient, and actually enjoyable. I would recommend Pete and Von Mortgage to anyone who wants the best possible loan terms and someone who genuinely advocates for their clients.

    Von Mortgage removed my review somehow. I reposted it as follows. I believe this is not the first…read moretime they have removed people's negative reviews. Besides, most of the positive reviews you see under their profile are FAKE. For example, "Amy C" is the Amy I complained about in my review. She works for Von Mortgage, you can see her profile on Von Mortgage's website. Following is my original review: They are very unprofessional people, especially Amy. Amy knows nothing about mortgages. She will make your mortgage process a nightmare! I was charged $2000 for the "mortgage orientation fee" and "underwriting fee" which most lenders don't charge. What worse is they will tend to give you a higher rate even you have a great credit score. After all, they will sell your mortgage to a terrible mortgage management company in a few days. Run and check other lenders before they loot you!

    Mandy Phillips - Omega Mortgage Group - Mandy Phillips, Branch Manager | Vista Home Loans

    Mandy Phillips - Omega Mortgage Group

    (4 reviews)

    If you want the best lending team in the universe (and I'm not exaggerating here), you want Mandy…read moreand Jennifer. These two are absolute rockstars. My home purchase was... let's just say... not your standard, smooth-sailing transaction. Think: family drama, funding mayhem, title company miscommunications, and a few "are we seriously still doing this?" moments. I was this close to throwing in the towel more than once. But Mandy and Jennifer? They never gave up. They fought hard, found a path forward when I couldn't see one, and kept strategizing until the deal was done. And you better believe they had a Plan A, B, C... and D ready to go. What makes them even more amazing is that they're not just insanely good at what they do--they're masters at preparing you for the process, communicating every step of the way, and somehow making you feel like you're texting with friends instead of trudging through a loan process. I'm honestly going to miss our silly chats and messages! Because of them, I'm holding the keys to my new home. And while I can never truly thank them enough, I will shout it from the rooftops: if you're financing a home, call Mandy and her team. End of story.

    Mandy is the only realtor I will ever use. We met her the week after the Carr fire devastated our…read morecity. She informed us what the market will look like going forward based on projections and was able to find us a great home that had all of our desires. Mandy spent hours upon hours working for us until we found the perfect place. She is very patient, and extremely hard working. You can tell that she is in the business of helping people reach their goals.

    Dori Warren - Guild Mortgage

    Dori Warren - Guild Mortgage

    (4 reviews)

    I don't always write feedback on Yelp, but when I do, it is for exceptional people or businesses…read more Buying a home is an extraordinary step in anyone's life. Where do you even begin? When looking for help, it's even harder to know where to start. There are plenty of others who advertise on the radio, billboards and ads who make promises but are probably nothing but snake oil. But Dori doesn't need that because her work speaks volume. I was first time home buyer struggling to find a start. I asked friends and family and many pointed to Dori. Dori is honest, meticulous, patient and caring. She really wants the best for you and guides you on every step of the way. Her rates are competitive and she makes sure you get the best possible. She watches the mortgage rates daily and offers the best options for you. Even after the purchase, she keeps in regular contact making sure we don't fall for scams and keeping us straight. Dori really goes out of her way to provide the best service and outclasses the rest. I recommend Dori with no reservations and look forward working with her again. Do the right thing; be a man (or a woman), contact Dori.

    This seriously was the easiest transaction I have ever done. Everyone said it would be the most…read morepainful. Dori told me exactly what I needed, when deadlines were and kept me informed step by step. She also was present for all aspects of the home buying process to ensure we understood what was going on. She was an advocate for us first time homebuyers. Together, with my Estate Broker, Lara Wells-Osborne, they made the dynamic duo and closed us in 28 days but if it weren't for the holiday weekend, would have been 25. Highly recommend the duo!

    Professional Mortgage Associates - mortgagebrokers - Updated August 2026

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