Cynthia answered the phone and was completely rude. My mother is 65 years old and she completely…read moremisinformed my mother about the insurances they accept. Once we corrected her she became upset and rude. Will take my business elsewhere. Learn what insurances you guys accept before becoming snarky with the clients.

When choosing a professional to help you and your family with hearing issues, you should consider…read morethe two most important factors; Does this person understand exactly what my issues are and do they stand ready and able to help. I have known Ms. Folly for nearly two decades. She has been understanding, helping and caring for the hearing impaired her entire career. I've known her to not only maintain her state-mandated continuing education standards, but to go above and beyond with any class she can attend to help her serve. I know and trust Ms. Folly. You should too.

Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I can not express enough how important it is to take care of yourself. Preventative care is so…read moreimportant, but for most of us it's the health care that we seek when we aren't feeling well. I am extremely fortunate to have found the best health care provider. Not only can I depend on them for all my needs, wellness office visit, gyno exam, and labs with great customer service at one place they also have the best nurse practitioner. It goes without saying that having a knowledgeable, caring, compassionate, and thoughtful health professional in your life is so important. I have been seen by Nurse Practitioner Jessica Hinson since 2017. She is extremely talented, from her vast medical knowledge, her ability to listen (really listen) and her graceful determination in seeking to understand what & who her patient is is incredible. It isn't average in any sense, she is truly in her calling. She's making a big difference in people's lives. She's made a difference in mine. She doesn't realize that the care she has provided directly affects my welfare & my children's welfare as well, but it does, it has. To the amazing woman that she is & all it has taken to get her here -in service to the people of El Paso, I honor & celebrate her. Thank you for all the work, the sacrifice, the commitment to people's wellness. We are lucky to have you. May the Lord Bless You and Keep You... The Lord Make His Face Shine Upon You (Numbers 6:24-26).

Totally professional, courteous and informative. Great cast of folks there!…read moreAbsitively recommend!

I went to Miracle Ear yesterday and came out of more upset then when I went inside to talk with…read morethem and their recommendation was that my hearing aid's warranty had just expired , I was never told when I purchased them that the warranty was only good for 3 years and they said adjustments and cleaning would cost me $534.00 dllrs from now on every time I came in, well miracle ear I am taking my business somewhere else because all other hearing aid's that I ever bought from other hearing aid Specialists I was never charged a dime and the most I ever paid was $1200.00 what a difference compared to Miracle Ear $6500.00 Miracle Ear I wish I could give you a 0 star instead of 1 star, This Senior Citizen will never set foot in your business establishment again, You should at least have offer an extended warranty, your Customer Service is just as Bad they went from $534.00 to $536.00 "SHAME ON miracle ear gouging Senior Citizens "

As always lately, Stephen Carpenter is never in to be able to look at my hearing aids and take care…read moreof any problems. The lady at the front desk is rude and I will never go back. From now on, I will get my hearing aids elsewhere.

For El Pasoan's with questions, don't expect a friendly person on the other end of the line. I…read morecalled on behalf of my dad and the male operator seemed offended that he couldn't explain to my father about benefits in spanish when I asked him too. No spanish speakers are there in the office. I expect this attitude everywhere else but in El Paso it's strange.

They don't tell you until you arrive that they don't take insurance. Want you to pay everything…read moreupfront. They just want to extort you for your money.

IF they even answer the phone, they're inconsistent. My first call they asked for my kids names and…read moredate of births to check for a referral. they then claim they didn't get it when I know it was sent. I ask my pediatrician to resend and call back a week later and this time the person I talked to (Oscar I think?) said they need to know the exact time they were sent, and that's the only way they can check? How did the other guy check without that information then? Either the first guy pretended to check but didn't because he didn't ask for the time the referral was sent or the second guy is lying. Not a good thing either way..

I strongly recommend this place. The staff is amazing!!!. Angie, Joel & Jesse are very professional…read moreand attentive. It's people like them that make us want to go back. My son's Dr and therapist are so pleased, and me, as his mom, feel blessed with what Angie did to make it possible for my son to get his mobile chair. God Bless you all at BEK.

I was surprised to find that there aren't all that many medical supply stores in El Paso. We drove…read morearound for quite some time before we stumbled upon BEK medical. It's a little bit outside of El Paso but that's where you'll have to go if you need to get stuff that Walmart doesn't carry! Whether you're looking for ultrasound gel, tongue depressors, tape, medical equipment, BEK medical has it all. If they don't have it in stock, you can get it ordered. They are open on the weekends and I found the staff here to be helpful and friendly. Don't forget to check in because when we were here over the weekend, we got 10% off our purchase. It's a little bit hard to find, but they do show up on Google maps. Plenty of parking and they aren't very busy.