Thank you to all the staff, nurses, physical therapist, occupational therapist, speech therapist,…read morethe techs,... Everyone!. Encompass has trained their staff well to understand what compassion and care is all about. I spent a few days this week with my father, who is 92. He's fallen a significant amount of times and is growing weaker. He said his goal as "walking out of the facility", and everyone has taken that very seriously. Thank you off for being supportive. Love Ngozi! The facility is spotless and well taken care of, just like the patients that they take care of. Thank you for being there for us.

My mother will be discharged tomorrow after she suffered a stroke. This place is first-rate in…read moreevery respect. The case manager Judith went beyond her duties to assist with details during my mom's stay and transition home. The entire personnel knew their jobs and extended themselves pleasantly and professionally at all times. The facility is up to date n equipment, technology and extremely clean. The cafe area is clean with no foods or large amounts of food in steam tables for hours. The private rooms and bathrooms - OUTSTANDING! I would not hesitate recommending Encompass Health Care/ Rehabilitation of Bowie. It's simple - the entire staff has passion for what they do. This makes them superb in patient care.

E-mailed my doctor regarding a psoriasis condition. Was able to include a picture and descriptions…read moreof previous treatments. The doctor scheduled me with an appointment with a dermatologist the very next morning which I was able to attend. In addition I was able to pick my persecution from their 24 hour pharmacy. A turnaround this quick would have been unthinkable with my previous healthcare provider. I know that 'waiting' is the most common denominator in things medical, but I take my dose of 'patience' at every visit. With the courtesy and respect I have experienced with KP at both Camp Springs and Largo, it have no complaints. I'm thankful that I have health insurance but even more appreciative it's with KP.

09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

I had to go for bloodwork today, and I had encountered a very friendly lab tech (MiMi). She greeted…read moreme with a smile and cheerful attitude. and made eye contact as well It was refreshing to engage with her. I was actually walking out of the building and said to myself, "let me go back and compliment her." She so much appreciated this. If more of the employees were like her. Make sure this gets to MiMi and her Boss This was at Fairwood in Bowie 8-7-26

Kaiser offer rides to Medicare Advantage program participants. Like the nursery rhyme says, when it…read moregood, it's bad. When it's bad, it's worse. Something to that effect. That service has cost me to miss 2 crucial appointments. Of course they are sorry it happened to you. However you have lost 5 of your 24 rides a year. Do better selecting a contract for mobile transportation service.