We had Professional Construction Services visit our home for a free roof inspection. After the inspection, we were assured that there was significant hail damage to our roof and were encouraged to file a claim with our insurance company. The insurance adjuster found some damage to metal components (vents, valleys, etc.) and a few missing shingles. They approved the replacement of the metal parts and missing shingles but determined that there was no substantial hail damage to the roof itself.
Ron from Professional Construction Services assured us that there was roof damage and claimed he would appeal the decision. He frequently emphasized that if the insurance company agreed to replace even one shingle, they would have to replace the entire roof because our specific shingle type is no longer in production. He also mentioned involving an attorney to pressure the insurance company into approving the claim.
Months went by with no progress. Despite repeated assurances from Ron about an attorney drafting a "magical" letter to resolve the issue, nothing happened. Insurance continued to deny the claim, and Ron stopped communicating with us entirely.
Unfortunately, this entire process has left us frustrated. All we've gained from this experience is a likely increase in our insurance premium and a potential mark against our homeowner's policy.
While Ron Erhard and Jason Kilgore initially seemed professional and personable, we cannot recommend Professional Construction Services based on our experience. If you are considering roof repairs or inspections, you're better off consulting directly with your insurance agent or finding a reputable roofing company through trusted recommendations. read more