I've never wanted to cry as much as wheat felt like they were pulling out my nail bed! They are so rough here!! I absolutely hate this place and I will never go back! I wanted a French manicure at first but it started looking so horrible! And I told him never mind just paint my nails a normal color. The whole place is dusty and just questionable!! If you Love yourself don't go here. read more

Helen was Great!!!! She even came in early to meet my needs!!!! She always does a great job!!!! I will only allow her to do my nails!!!! She is the best!!!! read more

I bite my nails, so they are extremely short. Normally when I get my nails done there is a little pain from them filing them, because they are so short. Helen did a great job, no pain, no blood and my nails look and feel amazing. They talk to you and are nice. I love this place. read more

This was the worst experience I've ever had getting a pedicure. After starting by asking inappropriate questions , they rushed the pedicure, were extremely rough to the point it physically hurt. This was all after I had to sit and wait with my feet in the water. NOT RECOMMEND read more

I had an amazing experience with Candi, she was very accommodating, she was the first nail tech to offer me a manicure with my nail dip which made a huge difference with lifting in all my years of getting my nails done noone has ever offered that small detail that helped tremendously, and felt amazing, just for 10$ more totally worth it. Then her Pedicure was out of this world, my feet were so smooth, and Meticulously trimmed, polished exactly how I like with color and a french white tip on each toe. highly recommend Candi!! read more

Rushed through, uneven nail lengths, the previous color I had on could still be seen under the new color. The gel polish was clumped in the corners and at the bottom, I could peel off the entire coat. read more

I decided to try the "Dipping" powder because it apparently last longer than gel polish. I was very unhappy. I asked how the entire process worked?? I even showed a picture of what I wanted my nails to look like.. Helen said ok. For $50???? I should have gotten what I paid for. Not thick uneven nails. The owner was arguing with me!! I was only asking questions. If I'm spending that kind of money on my nails they should look perfect!!! They look like a kid did them. She kept saying "it the powder" it your nails" that it was what I wanted. When clearly the picture of what I wanted does not look like my nails at all. I don't think she new how to do the French dipping. She kept on trying to get me to go with a solid color. I said "no" that's not what I want. When you see other people who have French manicures that have been dipped? I thought why not give it a try. Big mistake!! To my understanding the customer is always right!! I went back today to talk to Helen who was yelling at me again about a service she did. Yes, she did a service that cost me $50!!! They look horrible!! I told her I was not happy before I paid, and when I left!! This is embarrassing to have nails look this bad and spend $50!!! You should not provide a service that your not apparently trained to do. For that much money I could have gotten tips!! These are my nails, and they look bad. I'm very upset. I have been to many salons....this was by far the worst experience. I attempted to go back today to talk with Helen who was screaming at me in the salon! She was asking all the people in the shop about my nails!! What they thought!! How happy they are with theirs??. Excuse me? They didn't pay for my nails!! That was very disrespectful to me, and the other customers who don't even know me!!! I was mortified!!! Again, that was very unprofessional for her to do that!! She said she wasn't going to fix my nails or give me a refund. Therefore; I will report the salon to the Better Business Bureau. I believe if your unhappy with something? You should express it. I did very politely yesterday and, the entire time she proceeded to argue with me, and embarrass me. I did nothing wrong. If you pay for a service you should be happy. I'll have to pay to have them fixed at another salon in Frederick. This should never happen to anyone!! I never encountered anything in my life in a nail salon!!! I think it's rude when they speak Vietnamese to their co-workers or when their on their cell phones!! That is also rude and unprofessional. I'm paying for a service, and for anyone who is spending their hard working money should be treated with 100% satisfaction guaranteed!! That's my time out of my day. I expect excellent service, and not to be argued with. I didn't do anything wrong. I could have painted them myself without the stress and to have to spend more time and money to get them fixed!!! read more

Everybody there is so rude! The customer service really sucks! The only reason I still go to this place is because they have a girl called Candie and she is really good(and nice)!! If wasn't for her, I would never step at this place again just because of how rude they are. read more

Rip Off! I spent $80 on a mani/ pedi. I picked the $30 pedicure and when does a gel manicure cost $40. These professional racists took 2 and 1/2 hours to do a mani/pedi and then have the nerve to overcharge me and I still left an $8 tip, cuz that's just how I roll :-) Never Again... read more

I've been here about 3 times, twice I've had good experiences but the last time I went I got a mani and pedi. My pedi was good the gel color is still on but on my nails, they started to chip the day after I got them done! I spent almost 70$ for my nails and toes to get done. I just wish the color on my nails lasted long especially since I got gel read more

The people there were really nice but I got a manicure and the day after they started to peel.

Just got a French pedicure here and they did miracles with my feet. I had two chipped toe nails and my pinky toe nails have always been nearly nonexistent, but Mrs. Helen made them look great! I highly recommend her! read more

Professio Nails - French Pedicure :) - Nail Salons Near Me - Hagerstown, Maryland