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ProDeck

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Response time

4 hours

Response rate

100%

Services - ProDeck

Deck construction

Deck design

Deck repair

1 More Service

Deck replacement

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2 years ago

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North Indy Fence, Deck & Rail

North Indy Fence, Deck & Rail

(8 reviews)

Excellent job. I appreciated how someone came to our house to make sure what we wanted was do-able…read moreand made sense. This was confirmed again on the day of the actual job. Couldn't be happier!

I do not like having to give negative reviews and this I believe is my first. I pondered over this…read morefor quite a while not wanting to do so before feeling that not giving our experience would be a disservice to others. We had the unfortunate experience of retaining NorthIndy for a railing project. Initially, I stopped by their store early afternoon to look at some of the product. No one was in, and I waited around the open store for probably 10-15 minutes when someone drove up. He said he was the owner. Very nice initial meeting then the wheels fell off. A lack of communication, many missed installment appts for a 2-man crew who showed up knowing this was second floor and didn't have a ladder. Fortunately, I the homeowner did have one that worked. The installers said they couldn't install part of the railing, so the GC had to install them. We were told there was a mix-up on the order and the wrong railing was ordered. I imagine communication with the GC and NorthIndy was part of the problem. The GC stepped up and installed part of the railing as the NorthIndy crew said they couldn't. Finally, I gave up and just wanted them done and gone. Both the GC and I had to call many, many times to get a call back and answer. I took off work waiting for them on at least 3 occasions only to have to call them and ask where are you? There are plenty of other sources for Westbury products and I'd look for anyone but NorthIndy. I expect a less than responsive reply, without taking any responsibility for their seriously lacking customer service.

Archadeck of Northern Indianapolis

Archadeck of Northern Indianapolis

(1 review)

We chose Archadeck because Ryan promised clear, prompt communication throughout the process,…read morelistened to what we wanted for our screen porch, and presented a professional case for choosing them. The contruction manager (Whitney) was responsive and easy to work with. The office manager (Lizzie) was super helpful. The building crew (Daniel, Carlos, Eric, Martin, and Axel) were competent, detail-oriented, and friendly. The subs used (roofing, gutters, electrical) did a good job on their work too. If it weren't for waiting for inspections and subs, the room would've been built in less than two weeks! It ended up taking less than a month and we're super pleased with the space. There were a few hiccups along the way--when aren't there?--but they were minor, handled swiftly, and not enough to prevent me from recommending Archadeck to others.

From the owner: Welcome to Archadeck Outdoor Living, where we bring your outdoor living ideas to life! We are a…read moredeck and patio design and installation company that offers custom designs that can incorporate various amenities and features. We go beyond just decks and patios and can build just about any outdoor structure you have in mind. From screened-in porches to sunrooms to pergolas, our designers and contractors have done them all. Simply want to add a fire pit or hardscape to your backyard? We can confidently handle that project as well. If you have an outdoor vision, we would love to make it a reality.

ProDeck - decksrailing - Updated May 2026

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