I typically go to NgHS for everything. I can't even imagine walking into this place. I was treated…read moreso poorly by multiple staff members before my first appointment that I had to cancel. The first individual didn't understand health insurance information and tells me I have a plan that doesn't exist. Carrie hangs up on BCBS who were there to assist to actually verify that THEY were wrong! But hey let's not forget that people are supposed to be treated! Not your ego. To hang up on 2 ppl is rude.

I'll start off by saying, my pain has certainly lessened over the last few weeks, and I believe…read morethey have good practices that are effective, however, their professionalism is severely lacking... I was really excited to finally try physical therapy and went in with optimism. My first appt was with Jordan which was fine. Pretty routine but I was feeling good about it. However, by the time I left my second appt, which was with Caroline, I was feeling very indifferent. Towards the beginning of my session, I started having a reaction to the cupping she did on my neck, and I expressed my discomfort. It was my first time and didn't know what to expect so she told me to just sit through it. I tried, but I felt myself overheating and about to pass out so I asked her for a fan, and she just laughed at me... then I asked for an ice pack or something to lower my body temp and she resisted giving it to me because it would "mess with the process." I said I'll put it on my forehead since we were working on my neck. She is still hesitant so I eventually just let out a big sigh because now I'm feeling faint and my medical professional is arguing with me about helping me... only then did she say "ok fine I'll go get ice." And proceeded to be short and dismissive for the rest of the visit. But, I remained hopeful so I simply asked not to be scheduled with her anymore. My next three appts were with Brenton and Laura, the only two decent people that I met there (other than front desk). They actually listened to my concerns and requests and were really informative, helpful, and friendly. They wanted to make sure I was feeling good before leaving and I always did. My last two visits with Jordan felt dismissive and condescending. There would be a lot of chatting amongst most of staff in the open rooms, which came across as inattentive at times. Especially when, for the most part, they don't have any intention on including you in the conversation. I just left my last appt with Jordan early because I was told I was princess-y and demanding for asking about using a larger heating pad. Laura had used one for my whole back when I told her it was hurting, or which she said she took note of in my file. At this point I just want to leave so I used the smaller one he already got and finished my last exercise. He proceeded to 'jokingly' ask if I wanted scones too and later handed me my heating pad and 'jokingly' said "here you can carry your own heating pad." That's when I left. All of that to say, if you value professionalism in an environment like this then perhaps look elsewhere. I have never actually taken the time to write a review, but I've never seen anything like this before..

The location has changed from what is listed on Yelp. It is located at:…read more 575 Professional Drive Suite 375 Lawrenceville, GA 30046 Same phone number. My experience at Sovereign Rehab was excellent! I felt like I was going to visit family each time I went, and the rehab was made fun by the atmosphere created. There were people there of different ages and different ailments, and each therapist works with each other for a more complete goal towards independence. My therapist, Zach Hollis, was very knowledgeable in not only my tibia/fibula break, but also medical conditions that could have hindered my success in independence. He wasn't afraid to say if he didn't know the answer to a question (which I appreciated his honesty!) and would either look it up or ask another therapist. He made me enjoy coming, was encouraging, down to earth, yet challenged me to work hard. He also was willing to think outside the box for new ways for me to get better. Loved everyone who works there, and they seriously are so proud of you that it makes you not want to leave once you are discharged! Great experience, and if I ever need physical therapy again, I will choose - and recommend - Sovereign Rehabilitation!

This place has restored my faith in Physical Therapy. After decades of doing PT for various reasons…read moreand having been left disappointed and feeling no better. I decided to give Sovereign a try because of a rave review from a friend. I was not disappointed! Erica took the time to discuss with me all of my complaints and created a plan specific to my needs! No other place I've been to has ever done that! I was so impressed. She gave me things to do at home and in the course of twice a week for 13 weeks I improved so much! Yes, 13 weeks sounds like a very long time, my initial RX was for 4 weeks, but I was so happy with my amount of improvemended I asked the Dr. for another RX! That's how much I LOVE this place. It was worth every penny of reaching my deductible to continue to be treated here. I've gotten to know most of the Therapists here and adored all of them, they love what they do and it shows. If you've given up on PT, try this place, I bet you won't be disappointed!

Just my second visit, and it all makes sense. The doctor really goes into death about what is going…read moreon with you anatomically and he give you the choice to see if you would like to have your issues continue or if you would like to fix the issue. Along with the treatment that he performs with and his clinic, he will give you exercises to do at home. Now with all of my concerns about my back and wondering why I say it is certain way or stand a certain way, he made it clear that everything is not as it should be, but it can be helped over time. I am truly grateful because no regular medical doctor caught this.

From the owner: Hamilton Mill Spine Center is a patient-centered, family-oriented chiropractic clinic that…read morespecializes in postural correction and spinal rehabilitation. We concentrate on acheiving both structural and functional improvements through a three-phase treatment plan that combines specific chiropractic adjustments with innovative spinal rehabilitation procedures in order to bring about measurable, long-term spinal corrections that are verifiable on post-treatment x-rays. Patients are given home care and exercise instructions to help maintain their corrections and lessen the need for frequent future care. Our comprehensive approach addresses the underlying cause of most cases of chronic headache, neck and low back pain, arm and leg pain, numbness and tingling, and numerous other conditions.

I'm a 76-year-old woman. Two days after Christmas I slipped from a footstool and landed on a tiled…read morefloor, breaking my hip in two places. Unable to get up, my husband called 911 and I was transported by ambulance to Kennestone hospital. Early the next morning, I underwent surgery to repair my hip. Pending release, I needed to select a rehabilitation facility. The hospital gave us a list of about 10 facilities in the Atlanta area, but the online reviews were largely negative. Fortunately, my family did some fast research, talked to friends about alternative facilities, and Encompass Health and Rehabilitation Hospital of Cumming was the overwhelming recommendation. After several phone calls between my family and Encompass, my surgeon gave me a referral to the Cumming GA facility. A bed opened on New Year's Eve, and I was transported there late that night. The level of care I received was exceptional, and with the treatments from their phenomenal occupational and physical therapists, I was released in 7 days. The entire staff, including medical, therapeutic, and administrative, were excellent. Now at home and with the aid of a wheeled walker plus in-home PT twice a week, I'm continuing to improve. I strongly recommend Encompass Health for anyone requiring similar services due to injury or illness. Go to their comprehensive website (encompasshealth.com) and, if you have any questions, call them at 470-522-4200.

I understand that everyone's medical needs are different, and people will respond to treatment…read moredifferently based on their own needs and experiences. The following is just a screenshot of my experience with this facility. Firstly, this facility was highly recommended and encouraged by Northside Hospital and their doctors during my mother's unfortunate visit before her discharge. It also had good reviews on Google and other outside sources so I was excited that my mother might be going to the best place for her well-being and to get the help she needed. Upon admission to Encompass, they were taking pictures of any injuries, I assume to cover their own liabilities but also took pictures of her genitals, which is illegal I've learned. She had a bad rash from being hospitalized for 2 weeks and having bouts of diarrhea during her stay at Northside Hospital prior. My mother was at Encompass only a week and this rash on her bum, that they took pictures of, was not treated by this facility during her stay. She was only given a shower by the staff once in that week. Other showers were requested but only got towels with no assistance. The nurses had a lackadaisical and dismissive attitude about the bed & chair alarm as well, often sounding off for more than 10 minutes at a time. The nurses didn't check on her often, I was there regularly for more than 5 hours or more and they didn't even poke their head in the door during my visits. The only time they had any interaction with her was at meal times, medicine times, or when the bed alarm was activated. On another visit, her scheduled therapy was listed until 12:30 and I arrived at 12:20 - she was in her room eating lunch at that time. When asked about it, they said they finished early. If she was capable of doing all they asked, they should fill the remaining time doing supplemental exercises or just walking. Physical therapy, of which this facility prides itself on, "5 hours a day" I was told at first, has not been adequate for my mothers' needs. (The 5 hours I was promised quickly became just 1.5 to 3 hours a day after her arrival.) Also, upon taking in a new patient, the doctors just mirror all the medications and oxygen needs that the hospital had administered prior, without their own evaluation of any kind and without viewing a time-chart of when the medicine was last given. I had instructed the hospital to stop giving her certain medications based on her previous list of allergies and reactions to the meds she was given. Upon entering this rehab facility, they just started them all over again without evaluating the need for them. (The list included anti-diarrhea, one for constipation, psychiatric meds, another for sleeping, 3 different antibiotics - antibiotics given for no reason) After confronting the doctor about this, she reluctantly agreed to stop just one of the psychiatric medications they were giving her to calm her down, only based on my complaint. The oxygen was also unnecessary, (she averaged 92) but she was forced to wear it resulting in a open sore in her nostril. I was told several times that the "respiratory therapist" would need to evaluate the need for the o2 but, to my knowledge, no evaluation was done and only physical therapy monitored the o2 level. I would also expect the case worker would've been in touch with me much sooner and would not have to be tracked down after being there 3 days. I called the main line and the lady who answered was snarky and rude, snapping at me saying, "I need your mother's name, you think". The man stationed at the front desk in the evening seemed to be conducting his own side business on the phone, and this front desk job was just a nuisance to him. I requested an early discharge due to many issues with this facility. Upon confirmation of an early discharge, I was told to be there at 10am. I arrived at 9:30am and My mother was still sleeping, breakfast cold. The nurse said they were unable to wake her for PT or breakfast that morning. "What did they give her last night to put her out like that?", I asked the nurse. That was not usual for my mother to be so groggy, especially at 9:30am. Was this a personal attack for seeking an early discharge? I later saw a schedule from her last day stating that she indeed had therapy when she was not present for it. I guess they just billed it to insurance anyway. I suspect there are others that have experienced similar events and have said nothing. Maybe society has become used to being governed by many questionable practices and has become too forgiving of others instead of correcting bad behavior. Maybe they just don't know they're bad. I just wish people knew and wanted to do the right thing.

I have been to Bench Mark for physical therapy several times and each time I have had excellent…read morecare from the trained therapist assigned to my care. The office staff are very experienced and handle the paperwork and appointments with ease. Always very happy at this facility!

I called a reputable doctor in Buford, Georgia, and asked where they suggest their PT patients go…read more They recommended Benchmark at 4510 Nelson Brogdon Blvd. I went to 15 sessions over the course of a couple of months and my arthritic knee improved phenomenally. I never dreamed that I would ever be normal again, but I am! I went from being in high paint 24-hours a day for months to being completely pain free! Every single member of the staff is knowledgeable, accessible, friendly, helpful, and concerned. It was truly an enjoyable and therapeutic experience.

If you want to get sober and find God. This is the place. 2024 alumni. Trey Lewis is a great…read moremotivational speaker

I'm a client at Goodlanding recovery. This program saved my life. Provided me with a safe place to…read moreheal and find myself. I found God and was able to step into my calling. I'm currently driving for transportation and I'm point person in a apartment. Staff is top notch. Good structure and accountability. Classes are super informative and engaging. I would recommend this program to everyone fighting substance abuse. The faith based foundation is key. Community, unity, recovery. I absolutely love this place.

just now New I…read morewouldn't give it a 1 star! My grandma was here for a while and she was not taken care of appropriately. She fell out of her bed in which the 2 women staying with her called family to let us know and not the staff. When my grandmother had a stroke she didn't receive adequate care either and I don't know the last time they bathed her! But what is very upsetting is recently the women in her room called us and we arrived to see my grandmother basically dying and no staff called us to tell us as we arrived she was extremely cold, feet turning black, fingers too and yes she was passing away but the nurse came in to get vitals and was extremely rude, basically ignored our questions and said I have things to do! My grandmother passed a few days later! We let everyone know there how we felt and the supervisor but I honestly don't know if it made a difference. If your going to work in a nursing home with elderly it's extremely hard at times but please be kind and go home or work somewhere else if your not happy. I would not recommend putting any one here

Quality of care is deplorable!!! I tried calling the nurses station from 1pm until 9pm no answer…read more I come to find mY Mother.... sitting her urine long enough to developed a rash. This place is horriblr!. When I asked about who is her nurse, I was told, "WE DONT HAVE BABY SITTERS HERE"... PLEASE DO NOT BRING A LOVED ONE HERE visiting my mother here the last 4 months here, unexplained bruises shaped like big fingers aro I her arms and throat. Whe b I ask her about it she gets scared. WHEN I ASK THE STAFF, I HEAR " im just a fill in... Horrific place!!... .NEEDS TO BE INVESTIGATED!!!!!!!

BEWARE! There are NO refunds EVER. Apparently store credit and exchanges MAY be allowed under…read moresome circumstances, but only if you DO NOT wear your shoes. The shoes hurt my arches so much and I had to take them off after a brief wear at home on my carpet. But because I had worn them, they were not exchangeable. NOTHING IN THIS STORE IS RETURNABLE!! The cost is outrageous and IS NOT EVEN CUSTOM made for your feet. It is a rip off. The shoes cost $200 and the recommended inserts cost over $600. The worker boasted lifetime warranties but NEVER mentioned a word about being NONRETURNABLE! This was an expensive, crooked store. BEWARE!!

Dealing with my profoundly flat feet since childhood with custom shoes, surgery by 13 provided some…read morerelief. As I got older, I started having more problems. Podiatrists again recommended surgery (which I resisted having passed 55), and recently, after passing age 60, they started recommending over-the-counter "inserts". I totally exhausted every possible combination of inserts, including those at the drug store chains which once had the in-store "analyzers". My work often requires me to be on my feet 10-12 hours a day when I am on-site. It got to the point where I couldn't go down stairs and going up I had to pull myself up. I couldn't even do a treadmill stress test. I've spent a LOT of money on fixes, drugs, topicals, etc. ONE WEEK after my rather expensive visit to The Good Feet Store, my entire life on my feet had dramatically improved. I'm ~6 weeks in now, and my feet feel better than they have in DECADES. I'm now regularly at the gym, also 30min/day on treadmill, etc and feeling great! Why did I wait so long? I have no idea. This has been the best money I've spent on myself - ever! THANK YOU, Good Feet Store!