Guildford Heights Dental Centre 10330 152nd Street #10…read moreSurrey,British Columbia V3R 4G8 (604)589-4060 On February 8th at 1:10 of 2022, I went to Guildford Heights Dental Centre to have all my teeth removed, upper and lower dentures and implants in the lower jaw, and upper and lower dentures. It is now JANUARY 2023 and I still do not have dentures. I have been on a baby food diet for 11 months and have lost a lot of weight, it will be several months before I will be able to get Dentures. There was no problems with the removal of the teeth and installation of the implants, but when it came to the dentures that has not gone well! Starting in September 29th at 11AM 2022, I had many appointment for impressions, they made at least two dozen impressions, this should have been a red flag that the Dentist {Billy Huang, Guildford Heights Dental Centre} did not know what he was doing! When the wax dentures (November 8th) were fitted they were so crooked they were only suitable for Halloween! At this time (November 8th, 2 PM, 2022) (Dentist, Billy Huang, Guildford Heights Dental Centre) informed that he would not be providing me with dentures and that I should find a Denturist to have them made (NOTE I never complained about the Dentures). Billy Huang of Guildford Heights Dental Centre, took pictures of the dentures in my mouth. I believe that among other things he did not know how to use the jigs to make dentures, in particular the "Facebrow" Jig. One end was installed in my left ear canal (correct) the other end was installed above my right ear canal (incorrect) which I believe explains why the Wax Dentures were so crooked . I do not believe he knew how to make impression as so many were made. The Denturist I have gone to made three impressions, one for the upper dentures, one for the lower denture and one for the alignment of the upper and lower jaw. He did not use a Facebrow jig! When I checked the Biography for Billy Huang there as no indication that he had had any training or experience making Dentures! On November 13, 2022, I asked Guildford Heights Dental Centre, for a refund for services and Dentures that they had not supplied, and for the advance payment I had been asked for to pay for the dentures, We do not believe we should have to pay for anything to do with the dentures as they did not provide them and all indicators that they were not qualified to make impressions or use the equipment to make dentures. We have paid them many thousands of dollars which is difficult on our small pension. We called Guildford Heights Dental Centre again in early January and they indicated they were not doing anything! Eventually Guildford Heights Dental Centre contacted us and indicated that they would pay us a reduced refund "As they had lab expenses" ( I think the lab expenses were for the many impressions and the manufacture of the dentures) We believe Guildford Heights Dental Centre were/are not qualified to do and as they did not fit after they made so many impressions. I do not believe we should be expected to pay for services they were not qualified to provide. We should not have to pay for anything to do with the dentures!Guildford heights Dental Centre should have been aware of the services they could/could not, provide and sent me to a Denturist as soon as my jaw was healed.. It has been a month and a half since I requested a refund and have received nothing. In addition to the thousands of dollars we paid to Guildford Dental Centre I must now pay $6000+ more to have dentures made by a Denturist which will take more months. I will continue to be on a baby food diet, with no solid food! Guildford Dental Heights Centre post Five Star reviews on "THEIR WEB" site which they control. They are well written and look as if they were written by the same person who has an excellent command of the English language. My experience during the many times that I was in the waiting room was that many patients do not have a good command of the English language as it was not their primary language and I believe at least one patient had a translator. This leads me to believe that the Five Star ratings are suspicious, and not to be believed!

Having to have 4 wisdom teeth out, I was referred by my dentist to Dr. Bellamy at North Fraser Oral…read moreand Maxillofacial Surgery; I have to say I was nervous however after my consult with Dr. Bellamy much of my nerves were put to ease. When I checked in for my consult appointment I was given literature (which I liked) which outlined all things wisdom teeth related. Dr. Bellamy checked my teeth and went over all the risks of leaving wisdom teeth in and taking the out, the risks of surgery. I found him to be very reassuring. When I checked in for surgery I was nervous about being sedated, however the anthesiologist was also very reassuring; I was comfortable enough to joke with the doctors and nurses in the surgical room up until I was knocked out. My recovery has been great, I was given very good instructions and surgery was great! I also received a call the same to day to check how I was doing. If you are going to dental surgery for wisdom teeth I strong recommend Dr. Bellamy!

I'm terrified of the dentist - I cant even stand getting my teeth cleaned! I had to have a wisdom…read moretooth removed and I was scared out of my mind! yes I'm a whimp go ahead laugh it up! The receptionist was so sweet and kind booking my appointment and helped me figure out if my insurance would cover everything which it did! When I arrived I filled out some paperwork and then saw the dentist for a quick chat to discuss what was going on. Then I was brought into the surgery room by the dental assistant to get ready. The dentist came in and put the IV in for the sedation and he said "I'm just giving you something to relax you" and then I woke up and it was done! I was a little woozy so I was put into a darkened room to wake up fully with a blanket. The secretary called me the next day to see how I was even! so kind. I was very impressed with this clinic. The dentist even gives out his cell phone number in case you need him after hours. I've never had any doctor do that! I had very little bleeding and very little pain. It was by far the best experience I've had at a dentist and I would recommend Dr. Kang to anyone.

I was referred here by my dentist to have my wisdom teeth removed. The front desk staff was very…read moreattentive and kind. They made every effort to work around my work schedule as well, which was appreciated. I was very nervous but Dr. Kang was thorough in walking through every step of the procedure and checking in with me. He really cares about his patients.They were also great about inquiring with my insurance to get a clear outline of the cost.

The dentist chair with tooth pain was always a feared place to be, growing up…read more I suffered 30days of tooth ache and pain from an infected nerve all through the Covid lockdown, grabbed the very first appointment i got at new England post reading great reviews of Dr. Bahi's work with extractions. I had my 38(lower wisdom) tooth extracted about 60mins ago and am home feeling great, wishing id knocked out the other one too :p He is hands down the best oral surgeons Ive visited ,the extraction was painless and quick & i will surely be returning to the hot seat for the other wisdom teeth extractions. Thanks doc

Dr. Bahi and his staff are amazing. I was promptly greeted by his reception staff and walked…read morethrough every step of the implant process with clear instructions as to what was being done and what to expect. During the two procedures, I was constantly asked if I felt any pain. Dr Bahi works fast and yet is very precise in his work. Great experience all around Diane Labrecque

I am very impressed with the care and service from Dr. Brar and his staff! I didn't know what to…read moreexpect from a tooth extraction in preparation for an implant and felt nervous. I elected for the laughing gas, and everything went quickly and smoothly. What really was amazing was the lack of pain afterward, very minimal bleeding, and no swelling. What a great job.

One of the last thing I want to do is going to a dental surgeon, because it means having a dentist…read morego into your moth to extract something or doing something else that you don't really want to think about. However, I recently had a reason for needing some oral surgery, and my dentist referred me do Dr. Brar's office. And I am glad about that. First of all, Dr. Brar must be good at hiring people, or have somebody helping him do that. Everybody I've been in contact with are great to work with, and makes me feel relaxed. Or as relaxed as you van feel at a dental surgeon. On top of that, Dr. Brar himself is a great dentist. He is friendly, knowledgeable, efficien, and have a great "bedside manner". My toot extraction took about 15 minutes, and apart from the sounds you hear when a tooth is pulled out of your upper jaw, there was no pain, no discomfort. Nothing. If I ever need oral surgery again, this is where I'll go, and I would recommend Dr. Brar to anybody needing it.

Exactly 3 weeks ago, I had 2 wisdom teeth extracted. Dr Samji and his team did an excellent job…read more Everyone is friendly and patient, taking the time and care to explain the procedure and ensuring that I understood how to be prepared for the official surgery date. I am very impressed with Dr Samji and his team considering this COVID-19 outbreak. I highly recommend their service.

I had my wisdom teeth extraction done here. My dentist said I had to get mine surgically removed…read morebecause they were too close to the nerve, I was VERY nervous. I was referred to Dr. Chau and I'm so glad I had mine done at this place! Form the moment I called this place to book an appointment for consultation, everyone includes receptionists, assistants, and Dr. Chau himself was very friendly and I couldn't be happier! Wisdom teeth extraction is something they do everyday so it's nothing special. But they understood that it was a big deal for me. They knew I was very nervous about the procedure and they explained the potential risks fully and recommended me to go under (get sedated). I'm very happy with the experience I had and I'd recommend this place to anyone who needs their wisdom teeth surgically removed.

My second visit, more of the same caring friendly and just the most professional establiment. I was…read morecared for greatly everyone went the extra mile to make sure I was comfortable and in no pain or discomfort. Usually people dread the dentist but these guys dont make it scary or a chore. They care about your teeth and you. like a family. It's such a relief to find a dentist that has these qualities. Thank you everyone.

Our family have been clients for many years and have found Ross to friendly, gentle and caring and…read morehis staff are amazing. You will not be disappointed.