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    Pro Trans Plus

    4.9 (8 reviews)
    Closed Closed

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    Response time

    1 day

    Response rate

    35%

    Services - Pro Trans Plus

    Auto transmission repair

    Transmission leak inspection

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    7 months ago

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    Jeff G.

    Thank you for your business and review. It was a pleasure!

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    1 year ago

    No work was done, but the communication to find out things was fine. If the work is done as good as that, it will be top notch.

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    1 year ago

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    5 years ago

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    15 years ago

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    9 years ago

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    11 years ago

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    Christian Brothers Automotive Falcon

    Christian Brothers Automotive Falcon

    3.1
    (20 reviews)

    This organization has gone above and beyond reasonable expectations for me! I have an older Dodge…read moreRam 2500 deisel and on two seperate occasions, Chris and Jeff (both managers) had opportunities to take serious advantage of my situation. Both times, these men and their team, with the full endorsement of the owner, were open and honest with their findings to my complete satisfaction and took extrordinary measures to take care of me. I will forever be a loyal customer of Christian Brother Automotive in Falcon! Thank you, gentlemen. You have earned a loyal customer and friend.

    UPDATED REVIEW NEVER USE THIS SHOP!…read moreI have had two vehicles serviced by this repair shop. During my first experience, the service was completed ahead of schedule, and the final price was adjusted accordingly. I was satisfied with that transaction. On a subsequent visit, I brought a different vehicle to the shop for service. After inspection, I was presented with a list of recommended repairs and maintenance items. One recommendation was to clean a K&N air filter that had been installed approximately one month earlier. The quoted charge for this service was $120. Based on the age of the filter, I questioned whether cleaning was necessary at that time. I was informed that the repairs I authorized would require approximately three days to complete. Although hesitant, I agreed to proceed with several of the recommended repairs. The following morning, at approximately 10:30 a.m., I received a call informing me that the vehicle was ready for pickup. This was significantly earlier than the estimated completion time. When I arrived to retrieve the vehicle, I was charged the full labor amount that had been quoted. I did not receive an explanation regarding why the labor charge remained unchanged despite the work being completed substantially sooner than estimated. When the vehicle was brought to me, I raised my concerns regarding the charges and advised that I had obtained estimates from three other repair facilities for the same repairs. Those estimates were all lower than the prices charged by this shop for comparable work. In response, the employee engaged in trying to argue with me about my concerns. I felt that my concerns were not adequately addressed and that the focus of the conversation was on explaining why repair costs had increased rather than addressing the specific issues I raised. The issue I brought the car in for was not fixed. It cost $2,111.00 and they never fixed the issue I brought it in for. Even after talking to the manager, I felt like it was more about justifying themselves than fixing the issue. Don't trust this shop! Update: I talked to Jeff today who is apparently the real manager. Jeff stood up for his staff and their report. He admitted that they didn't fix the problem that came in for. Jeff's biggest concern was this review and wanting me to change it. However, after talking to Jeff, I went back to the shop that I purchased the car from and spoke to them. The shop i purchased it from provided me with a list of all the work they did on the car, they even offered to put it on the rack right then and check it. This showed that the engine had been torn down and hoses, spark plugs and the belt had been replaced. Fluids had been changed. However, what made it worse was it also showed the rear bearings and hubs had been replaced just about 4,000 miles ago. When I brough this up jeff still stood by his work and the diagnosis. I asked for a refund for the bearings and hubs. Jeff walked to the computer and started typing. Another customer came in and he and I had a nice conversation. Jeff suddenly said here and spun the computer monitor around to face me. I said what am I looking at. He pointed to a dollar sign and said does this work? I told him yes. He then responded, "Let me fix this, don't ever come back to our shop again!" I smiled and said it was not a problem. I reached out and shook his hand and said have a good weekend and left. This is not customer service. Jeff was clear they would quote the work from the book and your play for the labor by the book. If they tell you six hours of labor and use three, you're going to pay for six. It's obvious that the values they talk about and display are not the values they work with. If I were you DO NOT GO HERE, go seem someone else!!!!!!

    Pro Trans Plus - transmissionrepair - Updated June 2026

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