Thankfully.....Tire King had a very unusual lug nut key for my pickup, the only tire shop in…read moreFalcon, CO. I know this because I went to another tire shop, they called every tire shop in Falcon. Tire King took my pickup in, took care of my tire, wrote down the number of the special lug nut key I needed and I was on my way, without paying one dime. I was very impressed and very happy with their professionalism and they had a nice break area! Bonus!! Thank you Tire King!!

Brought my pickup in for diagnostics. Found the problem would be harder to fix than just a sensor…read more Very pleasant experience overall.

After weeks of frustration looking for any one to rebuild my transmission for a reasonable price…read moreand timeframe, I was fortunate to get a quick response from Jeff with a quote 30-40% lower than everyone else and completion within a week. The job was done in a week and within his quoted price. Very satisfied with work and the clear, logical explanation with photos of what was done. Very knowledgeable and professional business!!

No work was done, but the communication to find out things was fine. If the work is done as good as…read morethat, it will be top notch.

I've brought my vehicles here multiple times, but this last experience changed that. Before leaving…read moremy truck for a 4WD diagnostic, I specifically asked two employees at the front desk if the diagnostic fee would be waived if I chose to move forward with the repairs. They both told me yes. When I later reviewed the recommended work and tried to accept it, the diagnostic fee was still being charged. I called to clarify and was told they do not waive that fee. As I was on my way to pick up my truck, I then received a message saying they would waive it this time, but that it's not their standard practice. That completely contradicts what I was told upfront. I relied on that information when making my decision, and it turned out not to be accurate. Because of that, I chose to pick up my truck and not move forward with the work. I won't be returning or recommending this place. Still give them a 2 because they used to be honest.

My rear window on my Hummer got smashed out at the car wash and I was given directions to the old…read moreSafelite location at Main Street. Rafael stepped up when I explained I was looking for a emergency "crash wrap" to protect from the weather, he gladly taped up the rear window with plastic and didn't even charge for his time or materials. I learned he is a wonderful mechanic and look forward to future repairs with his kindness and expertise. Thank you Parkor Auto Care.

Great company to work with, I have used others and was just recently turned onto this company from…read moreour local sheriffs department and was pretty pleased with their work

These guys are amazing. My wife's car was running like crap, and making awful noises. We were sure…read moreit was at the end of its life. We took it to two local mechanics including, Wilcoxson, the dealer, and neither could fix it or even diagnose it. John recommended Josh, the Import doctor who he shares his shop with. Josh had it for 2 days and got it back to us in ship shape at an awesome price. We've been driving it for a few months now with no issues. These guys are quick, polite, knowledgeable, and well priced. Could not recommend them more!!

TLDR Summary: Amazing, over-the-top service. Ethical, affordable, honest, thorough…read more About four years ago, I purchased a 2006 VW Beetle convertible with under 75K miles for a great price. I thought I was lucky. Today I feel like, as the song goes, if it wasn't for bad luck, I wouldn't have no luck at all. We have put thousands in repairs into this car. Two months ago, we had it completely gone over with a mechanic in Albuquerque (where we live). All codes cleared, ran well...unless it got hot and I was in stop and go traffic. Then the ghost in the machine appeared causing random stalling and surging. After discussions with a VW tech and YouTube University research, we came to understand that it was likely the vapor canister vent valve causing a vapor lock. We bought the part from VW, but waited (stupidly) to install it until I got back from a road trip to Colorado for work. Bad move. Long story short(er), I had to buy another one in Raton, on the road, having left the original at home. Next I tried to find someone to install it in Raton. No go, and - on the contrary - the mechanics in Raton tried to upsell me on some repairs I didn't need, berated me for researching and buying the part, and would not install it. I fueled up, let the car cool down for 1/2 hour, and pushed through to Colorado Springs. As I pulled in to my friend's the overheated car was stalling again. I knew I needed to get this part installed. A friend in Manitou Springs connected me to Auto Tech Plaza, having used them before and finding them efficient, reliable and affordable. They were everything she said and more. After agreeing to install my non-OEM (but accurate) part, even explaining why and how it differed from the one on my kitchen table over 400 miles away, they took my cell number and told me they would call when it was ready. Less than an hour later, I got the call. Unfortunately, it was still throwing a "check engine" light. Sean and the team neither tried to take advantage of me, nor let me go without getting to the bottom of the issue. Unfortunately, Christine (as I am now calling my car) had decided to become non-communicative - not responding to any of their three sensors. Sean came out and provided updates at every turn. It felt similar to when my kid was in the hospital for a broken arm. Ultimately, the tech made calls to his VW expert friends, and dug deeper under the hood to find some nearly melted-through communication lines (probably not the technical term). They repaired them, and were able to pull the codes, which indicated that Christine was not a fan of off-brand parts (picky jerk). They assured me she was road-worthy, and offered a check up if I was concerned on my way back to 'Burque Monday or Tuesday...and did not charge me an additional cent on top of the initial repair! Truly above and beyond. Huge gratitude. Christine drove me back up to Manitou Springs in rush hour traffic in 99 degree heat without issue. I am so much more comfortable and confident in my safety thanks to Auto Tech Plaza's Team. Good luck for once!

Pretty brutal last experience at Auto Tech Plaza on Platte. Originally found this store on Groupon…read morefor an oil change and stuck with them the last 2-3 years despite living on other end of town because the staff I consistently dealt with were always very kind, welcoming, and easy to work with even if wait times were longer. Used my extended parts warranty earlier this year to replace oil filter house without issue so when my struts started to leak I called to make an appt due to the seamless process I had just had. Noted on the phone call last week while making appt that I was going to be using the same exact extended warranty, had already called them to confirm struts were covered, and understood that not everything was guaranteed to be covered on work order. Within 5-10 minutes they texted over estimate for me to approve so they could order parts and I immediately approved. Confirmed my appt the day before and showed up the next day for my appt. Realizing I forgot the warranty paperwork in the car the second I walked in the front door, I ran back out to get it. As soon as I hand it to the front desk- it was immediate annoyance and frustration from the staff that they had no clue I was using my extended warranty for this repair and they would have wrote the estimate different had they known. Of course I'm baffled because that was exactly what I told the person that scheduled my appt over the phone and I even remember them saying my extended warranty company was easy to work with and this should be the same process as before. After asking how this lack of communication was my fault if there were no internal notes attached in their system, it just continued to go downhill from there with the specific employee throwing all my warranty paper on the ground by his feet and telling me to pick it up. From a logical point of view- the person who scheduled my appt over the phone the week prior is actually where the breakdown in communication happened because there were no internal appt notes at all about my repair which is why it was written incorrectly by the co-worker. Honestly this last (and obviously final) experience left me more confused/disappointed than mad because it truly made zero sense why they weren't believing me or realizing that as the customer what would I get out of this interaction by lying? Or at the very least from a management viewpoint , consider in the moment of customer interaction that this could very well be an internal team communication issue. Probably not something you should be taking out on the loyal customer who came into the interaction with zero issues assuming this would be an easy repair appt vs. how I felt leaving after being hassled, blamed, and gaslit with my personal property being chucked on the ground for me to pick up at this feet.

My transmission recently broke down and I was send over to this place by Big-O-Tires, who changed a…read moretire on my car. They called me about the issue with my transmission/cost etc. so I went ahead and had it done. It helped a lot that one of the managers there was specialized in Fords and had worked for Ford for years. He gave me a lot of good information. Everything was done well and very timely. If you have a transmission issue, go to this place, their work is also on warranty.

I brought my old 1965 Ford Fairlane 500 to them several years back, to have passing gear fixed on…read morethe carburetor/transmission. They did great work! 2 days ago, I brought some parts I had for another project on a car I am working on. Ben was extremely helpful and courteous on giving me input. He didn't take advantage of my ignorance on the matter, and really helped out! I would recommend them in a heartbeat!

Five stars. Needed a mechanic, got a legend. He showed up fast on his Harley, kept everything clear…read moreand fair, no upselling on parts, just straight talk and solid work. There was a brief hiccup when his cell service dropped, but he followed up as soon as it was back and took care of everything. Car fixed, stress gone. Reliable, fair, and honestly, kind of iconic. Highly recommend.

I just have to waste more time on telling how terrible my experience was with this dude. Maybe…read morethis will help someone else make a better decision than I did for ever crossing paths with this abhorrent Bradon A hole. I had a car that needed a new alternator. I had a couple of choices. Tow it to a shop with profession mechanics or go with a moble machanic that could come to me and fix it right here. Wow! HUGE mistake for trusting this guy! He set up an appointment to be here at 1pm, he finally showed up at 6pm. I was very nice to him and asked if I could watch the fix and maybe learn something. I learned one thing as he continually disappeared to his truck to be on the phone and smoke cigarettes. I assume he was watching a U tube video on how to do the job. It was clear he had no idea what he was doing. Eventually he got so frustrated with the fix he showed his true colors. He got angry and offensive. After hours we started up the car, he used his truck to jump start the car? Why would a real machinic not have a portable tool to do that? Car started and he drove away leaving the bill. Well, a couple minutes later the car died. Called him back to access what was up because he wanted $700 hundred dollar and I am in the dark at 10 o'clock with a car that still had issues. When he arrived eventually, he was on his motorcycle with only a few tools. He tested the battery and said that was the problem. The situation got heated as I asked why would you not just simply start with the testing the battery as a first step and why not read any error codes first off as well? I obviously had plenty of time earlier to get a new one. He said that he was just hired to juar replace the part??? Awful person and extremely incompetent as a so called professional. For the love of everything that is holly, please don't even consider entering a agreement with him!!!!