I never had a person towing my vehicle show such care from being suggestive as to what the problem…read moremay had been (and Mike was right) to dropping off at a Firestone repair shop. This was on Christmas Eve and he came an hour earlier than my insurance rep told me. I even tried to tip him for showing such great customer service and he refused to take the tip! My Nissan Sentry and I are both very happy. Wonderful service and very affordable!

Wes and his wife are amazing. Fast service, friendly, and better priced than their competitors…read more If you want the best, forget the rest. Call them first.

Dustin went above and beyond to help me and girlfriend in the snow. From the second we called he…read morewas so kind after multiple rude calls from other companies. He was eager to help and very speedy on arrivied, we got immediate help. We picked the worst night for a tow with all the snow but Dustin made our distress comfortable. Would highly recommend Hooten's Towing over any company in Springfield.

Great prices! Friendly and affordable. Best in town in my opinion. I used them a couple weeks back…read moreand they were able to be there right away and it only cost me 95$

Excellent service! I called and they were in our driveway within 2 hours. Changed a flat tire and…read moreput on the spare in less than 15 minutes. Very courteous. Adding them to my contact list and telling all my friends! Worth every penny!

Mike, was friendly, informative and went above and beyond. Mike knew the shop would be closed by…read morethe time we got there if I were to go drop off my keys and offered to drop off the keys at the drop box and also my note for the mechanics. I felt reassured he would take care of my vehicle. Thanks Mike!

Needed a tow from Springfield to Mt Vernon the price was great!!! Mike made it to my car exactly…read morewhen he said he would. Very fast, very friendly. I highly recommend Rescue Towing!

Today our car refused to start so we called Premier towing to get a lift. The guy on the phone was…read morevery rude and acted like we were completely inconveniencing him. After reading so many negative reviews about this company on the Internet we decided not to go with them. This place needs to learn how to do their own job!

Almost the same experience as Matt... except I was in an accident and had to pick a towing company…read morewith no time to decide... now they won't transfer my car without proof of ownership...

Fantastic service. My car wouldn't start, and my mechanic suggested contacting Henry's. They…read morearrived within an hour, got my car started, and had honest answers to my questions about what to do next. The service cost was very reasonable and the driver couldn't have been nicer. Would highly recommend! Let Henry's do it!

My Mother had two different tows done. The first driver did not give her a ticket, she paid in…read morecash. The second driver the next day towed it to the repair shop. This time she paid with a card and they gave her a receipt. I have been trying for two days to get the first receipt so we can turn it into the insurance. They send me to accounting each time I call. I have to leave a message each time with no response. They tell me she is really busy. Really, My Mom is 83 years old. Taking advantage of our senior citizens. Very frustrating, not a good service!! Something as simple as a receipt. Someone isn't doing their job!

My daughter got a flat this evening and unfortunately small cars no longer come with spares - so we…read morecalled roadside assistance and they assured us affordable towing would be there in 50-70 minutes. At the hour mark I called affordable to check in - they said the previous tow was taking a bit longer than expected so it would be another 20 minutes. Half an hour passes and I call but the driver had taken a wrong turn and would be there in five minutes After waiting over two hours we called another tow company that was there in five minutes Avoid affordable towing unless you have hours of your life to waste

They brought in my 1994 Chevy G30 full sized van to have transmission work done in July of 2017 and…read moretheir incompetent mechanics tore up my motor. Now they are out of business and my van is no longer available on any of their properties. This is how they treat former employees .

Had my car break down at Sonic today and they were there to tow it in an hour- super affordable and…read morethe guy was super sweet about my kids wanting to watch him work and even let them help with the levers where it was safe! They made a really hard situation for us into the best part of my kids day and that is exactly the reminder we needed that we would get through at and things will be okay!

Great experience with this place. Would take my vehicle to him when I need anything in the…read morefuture

Called State Farm for roadside assistance with changing a tire on my Class C motorhome. They…read moredispatched RPM Towing and Recovery and I received a call immediately from them to advise they were coming and gave an ETA. The service tech arrived within the time stated. He was polite, professional and did an excellent job of replacing the tire. The tech was Luke and we are extremely pleased.

Stole the car in 12 degree weather along with at LEAST 20 other people. BROKE another woman's back…read moreglass with her truck bed cover, said they couldn't do anything until Monday (2 days later). Police reports filed, unfortunately $250 paid (squeaked past the $65 up charge). Horrible towing company, shitty morals.

BUSINESS OWNERS.... SHOPS.... Beware this company came and told us they would give a good deal on…read moretowing for our customers... So we gave them a try THE first thing they did was to try and talk our customer into towing it to there shop for repair saying they could do any job for less money.... LUCKY for us, the customers we have are loyal to us, and have ALWAYS BEEN TREATED RIGHT..... The customer informed us immediately of what the towing company was doing.... and I am sending the warning out to all other shops around... I WILL NOT RECOMMEND this company to ANYONE. That is a crooked way of doing business you guys SUCK.... YOU WANT CUSTOMERS,,,, DO LIKE THE REST OF US EARN THEM.

I flip vehicles on the side and I am often looking for a competitively priced shop. Viper has a…read moremuch cheaper hourly rate than any other shop I know of. The money I save on repairing my vehicles is money in my pocket when they sell. Lee is a phenomenal mechanic and a really good guy. As long as the quality keeps up in the prices stay the same I will always bring my vehicles here and I recommend you do too.