I called at 3pm on a Friday, before a holiday weekend. My child had just dropped a 1 gallon container of sugar sweetened, colored drink on the carpet in his room! OMG! By 5pm, the cleaning tech had taken care of the problem and left. So glad they were in the area and could be there so quick. Thank you, thank you, THANK YOU! Have used this company for regular carpet cleaning in the past, and highly recommend them. read more

They did an excellent job cleaning our carpet. Shout out to"E"! Highly recommend them

ProTeam was friendly, responsive, on-time, knowledgeable, and effective. Carpets look great.

I have use Pro-Team for 9 years since moving to Lincoln. They have been consistently courteous, professional, reliable, punctual, affordable and honest. They have declined cleaning some antique carpets that required highly specialized care since their process wasn't appropriate and they have never tried to upsell me to services that I didn't need. read more

Stain came back darker than before within ONE WEEK! I have used proteam before, and their carpet cleaning seemed to be pretty good. The last time they serviced my home, the stains came back so ridiculously fast. I clean my carpets regularly, like every 3-4 months typically and have never had this issue. I emailed the company the photo of the stain and got no response. I honestly think it has to do with the carpet cleaning guy they sent out. I do not know his name, but he is tall and has glasses. He has cleaned our carpets before this visit, and every time I have been less than impressed with the outcome. They definitely lost a customer. **Hi Matt, I emailed Tamara on Sep 8 2017. She must not have forwarded the email to you. I appreciate the offer to come back out, but I found another company. read more

Pro Team Carpet Care - Stains came back darker in less than a week. Not good! - Carpet Cleaning Near Me - Roseville, California

I called to get an estimate for (2) microfiber couches and (2) rugs. Tamara provided details and asked a few questions. They could come out next day and I booked it. I really appreciate Tamara calling and stating they had an opening for same day service if I'd like that instead. Unfortunately, I had a work meeting. My appointment was set for 11AM-1PM and the technician called me at 945AM stating he was running early and if there was an option to come by early. This worked out perfectly as he arrived at 1015ish and finished a little over an hour later. He was very friendly, discussed what he would use on the furniture, and worked quickly. We have an English Bulldog who loves to rub his face (and butt) on the couch and carpet and it was nice to know that the technician was understanding of this and used what he thought was best to remove the odor. We hadn't cleaned the couches or rugs since we bought them (3 years) and this was by far the best decision I have made in getting them professionally cleaned. The room already smells better and both the couches and rugs look brand new! I had a very pleasant experience with Pro Team Carpet Care. I appreciate their professionalism, personalized treatments, and all around great work and service. read more

Pro Team Carpet Care - The culprit peaking out. - Carpet Cleaning Near Me - Roseville, California

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Another shout out to Pro Team! I have over 1000 square feet of 20"x 20" travertine tumbled edged floor tile. I was frustrated because keeping the light colored grout clean was challenging. I asked for a price quote to clean and seal the tile. Their technician Christopher, who had recently done an excellent job cleaning my carpeting and area rugs, was sent out to measure and provide an estimate. He immediately identified the problem with the grout. The previous owners had the grout painted prior to putting the house up for sale, to make it look more appealing. He explained the process to remove the paint and provided what I thought was a fair price for the total job. I told him that a friend had another company clean her floor tile. They damaged her base boards so badly that they to be replaced because they had buckled. He assured me that I had nothing to worry about. He was right. The day of my appointment, Christopher called to say he was on his way. He arrived on time. My floor tile looks like new and the grout looks clean and fresh! read more

Christopher did a great job. There was a little mix up with the scheduling, but he went above and beyond to match my schedule and come at a time that worked for me. I really appreciated that. He also did an expert job assessing the needs of our carpet and addressing the problems we had. The carpet was very fresh and clean and we were happy with the price, the result, and the customer service. read more

I've used them several times and recommended them to friends and family. They are timely, professional and very good at their craft. With carpet cleaning you get what you pay for. Their prices aren't the cheapest in town but they are worth every dime when you are looking to get your deposit back. read more

Made an appointment with the owner to have our carpet cleaned. No one showed up to the appointment time or gave a call. Wasted our time. Terrible customer service. read more

Yes very happy with Pro -team carpet.It took 3 phone calls between the office in me But it was worth it . Brandan was my guy showed up early and was very nice and a hard worker. Gave me the price that was better then I thought.Off to work he was,did more then any other carpet company did.WOW! great job.looks Just like they did 9 years ago .He did the job like he was doing his own house.Yes I will call the back read more

Customer service is the best. Excellent tile and grout cleaning and sealing, very reasonable and professional. On time, honest and great follow thru read more

All I know, over the years I have used other carpet cleaning companies, for the last three jobs, "Pro Team" hands down is the best, the only company my wife will let inside our home! Rondale has been the technician they have sent out to clean our carpet, he does a fantastic job! Gives us a call, informing us his "ETA" and he right on point, we love this guy, Ms. Tamara is awesome, a complete professional, so courtesy and flexible with scheduling, they truly have the right name; "Pro Team" because they are truly pros! read more

Everything was super easy to set up. I got an appointment within a few days, the recognition was on time, and did a great job for a fair price. read more

Outstanding service! On time, very professional and my couch (previously occupied by our dog) looks brand new. Highly recommend.

Brandon is here now. He was on time and very polite. He explained the chemicals used, what and how it works, then proceeded to spend much detail and care on our carpets. What I see so far is thourough and impressive. He spent more time on our carpets than anyone ever has, and we regularly have our carpets cleaned, unfortunately disappointed many times. He has exceeded my expectations. Thank you so much read more

They showed up and did a good job! Professional and efficient. The price that they quoted me was the price I paid. The carpets looked much better and one of the rooms was really dirty. I promise to call them again. read more

Pro Team is my go-to for annual (and sometimes bi-annual) carpet cleaning. They are professional and have always been on time. I am always pleasantly surprised at the stains in high traffic areas that come completely out with their pre-treatment and cleaning. We had carpet discoloration spots throughout our home due to the lovely projectile vomiting of hairballs and dark colored cat food by our long-haired cat that I could never get completely out with store-bought carpet products. Our carpets look refreshed and brand new after Pro Team's cleaning (not to mention our house smells great). Thank you for saving us from the embarrassment of dirty carpets; they look fantastic! read more

Before Matt came our carpet was doomed for replacement. We had a renter that didn't take care of it and left a lot of stains of all sorts for us to clean up. Pro team carpet spent the extra time and stayed until the job was done. Our neighbor even commented to us that they were there working hard and stayed until everything was right. We don't live in the area but know that we can always trust pro team to get the job done right the first time at a reasonable price. We highly recommend Matt and Tamara. This is why you don't go to a big chain to get your carpets done. Go to people who care. read more

Pro Team did an amazing job on my carpets. They were able to get our two nail polish stains without any problem. They were prompt and professional... A+ for customer service. I highly recommend Pro Team. read more

We've always had our carpet needs taken cared of by Pro Team Carpet care. Their schedule is pretty flexible and they are always polite over the phone. The job is done within 2 hours, usually less and they leave the place spotless. Matt is always nice and answers any questions you may have regarding carpet care and cleaning. Their prices are really reasonable which is why I went with them in the first place. I would definitely stick with their services. read more

They cleaned our carpets in our new home and we're so fast and flexible with my schedule. Their customer service was phenomenal, we plan to use them for every cleaning from now on. read more

Brandon came to our home and cleaned our carpets and sofas. He was very professional, going so far as to place corner guards to protect our walls from the cleaning hose. We will definitely keep his number in our contacts for future use. We are considering having the interior of our truck cleaned next. I would recommend his service to everyone. read more

The only reason I didn't give a five is I typically don't as a rule. I had a bunch of contractors at the house and this was the hardest working guy. Not sure if price is high or low as his wife convinced my to go with them without price checking. The guys was worth the money though. Carpets looked good and some stained areas came out a lot better than expected. Don't see how anyone could match this guy interms of bang for the buck. read more

Cody, our tech was awesome. Was very helpful and straightforward. Did a great job and found the best price. I couldn't be happier. They got me in next day too which was very convenient. Thanks again! read more

Pro Team was recommended to me by a friend who has used them many times in the past. They did a great job- they were on time, efficient, courteous, timely, and very resonably priced. I highly recommend them. My carpet dried in half the time it usually takes and it doesn't feel like there was a residue left behind, as sometimes happens. I will definitely use them again! read more

My neighbor uses Pro Team all the time and was very happy with the results. We only wanted one large room shampooed and we were well under the minimum charge requirement. The technician was kind enough to ask if we had area rugs he could do to help make up for the square footage shortage so we could get the most for our money. He could have easily done the room and been on his way without offering. The carpets dried very fast, probably within two hours max. Now that our remodel is done, I have the rest of the house that needs the carpets cleaned. No doubt I will call Pro Team. read more

Great job, and they were kind enough to work around my husband who was finishing up a last minute work from home. They didn't try to add on a bunch of extras, only what I already knew I needed. read more

I love this company. They do high quality work. They work quickly. Their prices are extremely reasonable. And they've gone out of their way to help make their services work with my often times compressed schedule. I highly recommend. read more

We have used Pro Team and love their work! Very friendly and professional. Tamara put us right into her first availability, and Cody came in, pretreated my office carpets and went right to work removing the buildup of dirt. We have referred them to our customers as well, receiving nothing but positive feedback from them all. Thank you Pro Team for taking such good care of Maid In America and our customers! read more

We have had our fabric sectional sofa cleaned twice already, both times by Pro Clean. They did a great job and we will be calling them soon to have our carpets cleaned as well. read more