As a mom, finding someone I trust with my 1-year-old is not easy, but Nancy has been such a…read moreblessing. From the very beginning, she has been so loving, patient, and caring with my little one. She always greets us with a smile and makes my child feel comfortable and happy. Knowing my baby is with someone who genuinely cares allows me to enjoy my workout without worrying. Every time I pick my little one up, I can tell they were well cared for and had a great time. Nancy goes above and beyond to make the daycare a safe, fun, and welcoming place for the kids. She has made such a positive impact on our gym experience, and I am so grateful for everything she does. Thank you, Nancy, for your kindness, dedication, and the love you show to all the children. You are truly appreciated more than you know!

My favorite Crunch. Really nice people. Rachel at front desk the best & funny. Front desk people,…read moredont know all their names are super cool and always helpful

I started going to Crunch Fitness Northridge for strength training with a personal trainer roughly…read moretwo years after sustaining an ischemic stroke. The first time I entered Crunch, Stephen/Steven at the front desk smiled and greeted me; he made me feel welcome. Bishoy, a former manager was also awesome! He asked whether I cared about the age or gender of the personal trainer. I didn't. Given my existing condition, he strongly recommended Ryan Ainsworth. Ryan is exemplary! He has the eye of a physical therapist and is arguably as good as one - if not better! He is kind and nurturing. Whenever I'd whine about the difficulty of an exercise, he'd always encourage me while ensuring that I'd perform that exercise with fidelity. Ryan possesses the sublime ability to immediately adjust specific exercises to meet my personal needs. Ryan's nuanced adjustments are sublime! Current and former managers Bishoy, Johnny (at the Norwalk location), Armando, CJ, and Charlie always exhibited genuine kindness combined with outstanding customer service during times I had to postpone training for extended period of time due to illness, cataract surgeries, and fractured toes as a result of being clumsy at home. Ryan Ainsworth has given me the grace to accept myself, be resilient, and prevail with this "new normal" for which I am eternally grateful!!!

Training with Ben is amazing. He's not only very knowledgeable, but he's also studying this field…read morein school, so he truly understands the body and how it works. Unfortunately, management is a completely different story. They are opportunistic and very inconsiderate. Despite me sending emails and calling ahead of time to confirm that I would not be charged after the three-month agreement, they still charged my card anyway. I don't like to argue, so I took matters into my own hands and showed my bank the emails and explained that I had called to get reassurance beforehand; yet I was still charged. That alone says a lot about their lack of integrity and morality. What made this even more frustrating is that after the bank reimbursed me, management suddenly called me again to "cancel" the training and I forwarded the same email I had already sent months ago stating I wanted to cancel after three months. This felt extremely tedious and reactive, especially since I had already been clear and proactive from the beginning. Please read the Yelp reviews before signing up. Ben is amazing and truly cares about his clients, but management(especially Armando) makes the overall experience unnecessarily frustrating and disappointing.

Joined this gym during pandemic era. Can get crowded during peak hours but it's hard to find…read moreanother gym w the same dim / low key ambiance.

I rarely leave one-star reviews, but this experience was bad enough that I feel other people should…read moreknow. I purchased a large package of personal training sessions worth thousands of dollars. My trainer left the company, and after that, nobody at Crunch bothered to reassign me to a new trainer. No phone call. No text. No email. Nothing. I sat there with hundreds of dollars in prepaid sessions that I couldn't use because the gym never assigned me another trainer. When I finally went in to cancel my membership, the manager didn't even realize I still had training sessions remaining until I brought them up myself. His response was that they were going to expire. How exactly was I supposed to use them when your staff never assigned me a trainer? To make matters worse, I submitted feedback through the Crunch website and completed the customer survey I was sent. It specifically said someone would follow up with me. Nobody ever did. I got ripped off for roughly $500 worth of training sessions. This wasn't just poor customer service. It was a complete failure of management and accountability.

Came here for an aerial yoga class and had an amazing experience! The parking was super easy and…read morethe garage leads you to the rooftop that takes you right into the gym. The front desk staff were very friendly and helpful. Since I booked through ClassPass, I just had to show my ID and sign in. I was directed to where the women's locker room was as well as where the class would take place. Since I was there early, I sat in the sauna for a bit to warm my body. It was very clean and the perfect temperature. The studio itself was fantastic and the aerial silks were placed just the right distance for us to swing. The teacher was amazing and was great at giving instruction and coming around to help us get into each pose and ensure we were doing them properly. I felt really stretched out after and left feeling like I got a great workout! I am so glad to see a gym offer aerial classes and cannot wait to return again!

It's okay--it feels more like a bro-style locker room gym. It doesn't really cater to women or…read morebuild any sense of community. Most of the front desk guys ignore me during front check in and only seem to acknowledge people they want to flirt with and get super loud with their male customers. Super uncomfortable environment as a woman. I'm planning to finish out my membership and switch to Equinox. They are opening one in Burbank in June 2026. I'm paying way too much for limited equipment access and an environment that feels like a men's jock locker room.

I have been a member of Crunch Fitness for 20 years, and I can say without a doubt that Ellie Diez…read moreis one of the best instructors I've ever worked with. She has completely transformed my approach to fitness. For years, I was afraid of injuring myself and never lifted more than 5 lbs for my shoulders. Thanks to Ellie's incredible guidance and motivation, I just hit a huge milestone today--using 20 lb weights! She provides the perfect balance of safety and challenge, helping me feel confident and capable of lifting heavy. I cannot say enough good things about her. If you want to look and feel better, I highly recommend training with Ellie!

I enjoy this gym- the group class coaches are great and the space is very clean. The front desk…read morehosts are 99% of the time ice cold but I just ignore them.

I joined the personal training program in August of last year and Leslie my trainer is amazing!…read more From day one, she took the time to understand my goals, my limitations, and my schedule--and built a program that actually works for me. Every session is challenging without being overwhelming, and I always leave feeling accomplished instead of defeated. What really sets her apart is the balance of motivation, knowledge, and accountability. She explains why we're doing each exercise, make sure my form is correct, and push me just enough to keep making progress. I've seen real improvements in my strength, confidence, and overall fitness that I honestly didn't think were possible. If you're looking for a trainer who is professional, encouraging, and truly invested in your success (not just counting reps), she is the one. Best decision I've made for my health--highly recommend!

Yo , The manager is lame. The team is nice and vibe is nice…read more Manager yelled at me for hanging out in the lobby for 2 seconds. This foo was power tripping. I'm a client and I pay to come here. Fuck that dude

I came in this morning for yoga only to find out they were offering 30 min training sessions with…read morepersonal trainers. I took advantage and Marek took me through my session. He was attentive and encouraging. He pushed me out of my comfort zone while listening to my limitations and helping me work around them. I am glad I took advantage of the opportunity!

This review is long overdue but I owe it to the incredible team at Crunch to praise them. I have…read morebeen very inconsistent with working out in my life but decided it was time to get back into it. I was a member of this Crunch gym about 5 years ago and it was just another gym. I didn't enjoy going and there was definitely nothing keeping me there and I stopped going. I decided earlier this year to give Crunch gym another chance because it's close to my home. I nervously walked in and the manager Trent was at the front. He is such a personable guy. After talking with me a few minutes about a personal training package I thought "why not?". I've never been able to achieve my goals on my own so I figured this was either gonna work or it wasn't. He set me up to meet with Ryan, the manager of the personal training dept. Ryan asked a lot of questions that you'd expect from someone you are about to embark on a personal training routine with. I could tell that Ryan really cared about me and my goals and wanted me to feel comfortable in the gym environment. We talked about the training plan that he would be putting in place for me. He's such a likeable guy and made me feel good about my decision to hire a trainer. Ryan is an amazing asset to this gym! Ryan set me up with trainer Richard, saying he'd be a good fit to reach my goals. Richard is incredible. He is made me feel totally at ease the minute I met him. Since I didn't work out that often, I was nervous that I'd be embarrassed about not knowing how to work the equipment or follow his instructions. But I never felt awkward or weird and Richard is a true professional. So good at his job yet kinda makes you feel like you're talking with a good friend. Probably the biggest surprise is the change in how I interact at the gym. I would usually come in, head down, headphones in, not make eye contact with anybody, do my workout and go home. But the people at Crunch are really wonderful! The front desk always says hello and I'm always greeted by name by Trent, Ryan and Richard. There's at least one, if not all 3, there most of the time. And the rest of the staff is great too! It sounds completely corny but they really make me feel welcome and like they are happy to see me. They talk to me like they've known me awhile, and even sometimes ask my opinion and feedback if I happen to be nearby and they are talking with another client. My only complaints (and reason for only 4 stars) is that several members seem to not know how to respectfully treat the weights and equipment, and sometimes drop the weights heavily to the ground, while others do not sanitize the equipment after they use it. They could also use some updated/ newer equipment.

This gym has been a game changer for me! The facility is always clean, the equipment is…read morewell-maintained, and the staff is friendly and welcoming. The atmosphere is motivating without feeling intimidating, making it a great place for beginners and experienced gym-goers alike. I always leave feeling stronger and more energized. Highly recommend!" Emily also has helped me a lot checking in she has great customer service

Fav gym! This location has everything and the staff is super sweet . I bought my mom as a guest and…read moreshe loved it! Jeremy at the desk is amazing