Our 6-8 week, fairly simple bathroom project turned into 4 + months. Order problems, work that…read moreneeded to be redone, weeks with no work, and communication issues dominated. And now our shower floor grout is disappearing. It all looks pretty, but a bad experience once work started.

Visited my home to provide a quote for a bathroom remodel. They did not even have the courtesy to…read morecontact me afterwards despite multiple inquiries on my part for the quote. Boo.

We did a complete make-over of our kitchen. The project involved removing walls and a closet,…read moreraising the ceiling, removing and replacing tile floors, adding in a new doorway, all new cabinets, appliances, electric, plumbing, etc. While I'm moderately satisfied with the finished outcome, I would not use this company again. The project was poorly managed on their side. Both their company employees as well as sub contractors that they used would routinely show up late and generally be unaware of what they were there for. Thankfully, I work from home, so I was able to direct activities most of the time, but this is not the level of service I expected for such a high priced project and there are problems with the finished product that could have been avoided if they had the right skilled people (instead of me) there to manage the job as designed. Also, be aware that they do not provide a contract. They use the estimate as their contract, which was missing quite a few details. In hindsight, I should have spent more time upfront making sure every little detail was spelled out in the estimate.

I contacted Tile and Stone about getting a granite top and backsplash for our outdoor kitchen…read more Starting with the sales process Robert was very available and helpful in showing us samples and helping to select the options ( edging, backsplash design etc). The process moved smoothly to the person who came to measure and then the installation was scheduled quickly. The installers did a professional and thorough job with the installation. Overall, it was a very smooth process with great results.

This is a fantastic business. We've owned 3 granite companies up north and they lived up to our…read moreexpectations. They were EXTREMELY easy to work with, great communication, and showed up exactly when they said they would. They will get all of our return business in the future. Thank you!!!

Long overdue to write this review but finally getting time. We contracted with Kelley and Jeff ( I…read morebelieve Kelly is the new owner) right before Christmas for a full kitchen remodel new counters , cabinets, sink, lighting etc. we were told about 2 months as they will only start the remodel when all components are in. 2 months later we were ready to go. We already had our granite (in a beautiful leather finish) picked out. The demo team showed up on Monday morning. Vladimar, his son, and Fred.They took the utmost care in taping off the floors and by the end of the day we had a big empty room and not a spec of debris anywhere! The next few days was the installation of base and wall frames and then moved on to the cabinets themselves. The quality and finishing of these Amish made cabinets is outstanding! Dovetailed sealed and corners butted so tight you would think it's one piece! The kitchen was coming together. Next was Alan from Export Granite... extremely professional and efficient. He knew exactly how we wanted the veins matched and from what portion. ( we selected Brazilian Fantasy in leather finish ) if you never seen leather finished granite. Head there to see it. It's a game changer and not anything like cookie cutter Cambrian that everyone has ! Brian's team from Light Life Electric and his team were extremely efficient and fast in installing underneath and kick plate lighting as well as repositioning pendants over our new island Plumbing was taken care of by 941 plumbing and he installed two new traps, sink, faucets and garbage disposal. Once that was complete Vladimir came back to do the finish trim? Crown molding and as they say "Voila" !!! We had a beautiful remodeled kitchen in less than 10 days and we couldn't be happier. We highly recommend you call them Jeff Stumpo was our sales and Kelley the owner were heavily involved in our design and layout making suggestions you would never get from a big box or from any other contractor. We met with 5 contractors , did our research on reviews and decided on Copper Leaf... friends can't believe the difference in our home. It is only 8 years old but the builder grade had to go ! Of course they always ask "was it expensive ?" It was well within our "budgeted" plans. They aren't the cheapest nor are they the most expensive. I'd call Copper Leaf ....SOLID!!!! Great product, great quality, professional team and most of all they work with you. You won't go wrong with them as your choice!

Thank you Jody and team from Copperleaf Cabinets LLC for your professionalism and artistry with our…read morekitchen remodel! Never in our wildest dreams did we imagine our kitchen to be as exquisite as it is ! When our neighbors and friends come to visit, the first thing out of their mouths are WOW your new kitchen is amazing! And they want Copperleaf to remodel their kitchen's. We can't stop talking about our kitchen and the great experience with the team. We are now working on two complete bathroom renovations !! Before and after pictures to follow. If you are looking for kitchen/ bathroom renovations We would highly recommend Copperleaf Cabinets ! Sincerely, Sean & Jet Rhys Cary

Huge store. Great selection for any level of kitchen. Staff are extremely helpful and niceread more

From the owner: No Membership to Shopread more

We had a bathroom renovation project in planning stage. After shopping online and n person at…read moreLowe's and Home depot I was confused and not finding the fixtures that looked attractive together. I decided to stop in at Ferguson. Even though we were mid-price point shoppers looking for style at good value, the salesperson was super helpful in selecting everything we needed. Looking at the fixtures in person made a significant difference. They have high end fixtures and a good selection of mid price points. After delivery, We were missing some parts and they quickly replaced them. Also had to exchange the light fixture for a different style and the whole experience was painless. How unusual. Would recommend to anybody doing a renovation project.

Called to order a replacement Bosch dishwasher but never received a call back from a sales…read moreassociate. Called again two days later, still no call back. How does a business survive when their salesforce is too busy to take a phone order?

Great service at this location! Luis, Joseph, and Terry went above and beyond to track the stacked…read morestone we wanted to order that was not available in store at that time. Very helpful and professional!

My husband/I are having an old tub removed and the area converted to a walk-in shower. I wanted…read moreguidance choosing tile, so I made a consultation appointment. I was assigned to Norma and meeting with her was a wonderful experience. I took in samples of our bathroom cabinets/floor/wall color, and she worked with me for over an hour (longer than the normal time listed for consultation) advising as well as answering all my questions. I went back a few days later to narrow the choices and again Norma was great as she worked with me. The next day, my husband/I visited the store and placed the order; again, Norma assisted us and it was a very positive experience. We highly recommend working with Norma for consultation needs. She is both personable and professional, extremely (!) knowledgeable about her field, and patient answering any/all questions. She is an excellent asset for both customers and the store! N. M.