We have used Paul for several winters to clear snow and ice at our facility at Atech here in North…read moreVancouver. Paul is professional, easy to work with, his crew which can be over 20 + guys using plows, salters, ATV's, snow blowers and hand shoveling do a really great job at clearing paths ,walkways and doorways of snow and ice. We highly recommend Paul and SnoWorx for any business here on the shore.

Absolutely amazing service. I sent a request in for aerating and they responded in minutes and came…read moreto do the job within an hour. Reasonable prices meant we were happy to have them do the work instead of us doing it ourselves. Highly recommended!

Just got my 4 Runner back. Fabulous job!!! They SAVED it from some serious rust damage to give it…read moremore life. The car deserved it and the price was worth every cent for their specialized skills. Thank you BCC!!! I strongly recommend them if you love your vehicle and need serious work done.

A review of Big Country Customs. Delete if not allowed. I called several times and spoke with Hope…read moreprior to dropping off my truck. She said custom bumpers range from $1,400 to 1,600 including coating plus $635 for a winch with a 5 day timeline from dropping the truck off to picking the truck up. I did not have the winch wired in because I wanted to do that myself. I dropped the truck off July 11, Monday morning, I asked for a quote for sliders and a rear winch in addition to the front bumper. I was informed that I would receive the quote later in the week and that they would need the truck an additional week to do the work. On Wednesday I followed up about the quote I was waiting for and I was told they were too busy to do the sliders and the rear winch but they would still need my truck until the following week. On the following Monday, July 18th, I followed up to see what day I could expect to pick up my truck, I received a reply that they would get back to me later in the day, on Tuesday I had to follow up again to get a response that they were going to do their best to have it ready by Friday. On Thursday I received a call that my truck was ready for pick up, which was good news. When I arrived I was presented with an invoice for just shy of $5,600!!!! More than double the amount that I was quoted over the phone. I admit my mistake was not getting the quote in writing. There was no notice provided by them at any time before I dropped the truck off or while it was in their shop about the additional fees they were planning to charge, which added up to over $3,000, again, more than double the initial quote. The bumper looks great but the winch is not accessible and the free spool knob is nearly impossible to reach. I'm going to have to take the bumper back off to wire the winch and I hope that I can clock the clutch housing forward so that I will be able to access the free spool knob without cutting an access hole in the bumper. Overall I'm left feeling like I got ripped off big time at Big Country Customs.

The crew was knowledgeable and easy to work with. I had a long driveway wirh many potholes and…read moredrainage issues. They were able to correct the issues and the road looks great!

Very friendly customer service, easily paid over the phone, had the sand delivered on time as…read morepromised for a good price.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.

It was very pleasant experience. I will see you for the next. Thank you for your professional…read moretouch on my furnace. It is happy now.

Consumer warning report about Dads Dryer Vent Cleaning. I do not want this to happen to another…read morecustomer. We have had an extremely disappointing experience with this company. We hired Dustin (owner) to clean our dryer vents. After he left I noticed he damaged our wall directly behind our dryer and a chunk of plaster was taken out of the wall with scratch marks and plaster on the baseboards below. Our single family home is nearly brand new and has absolutely no damage to any walls. Accidents happen and I realize this so I sent a polite email with pictures to Dustin. Dustin replied to my email admitting he may have caused the damage. The next day I received a telephone call from his partner Tara (office manager) beginning the call in a sarcastic tone, "I'm calling about the tiny scratch on your wall you emailed about". The call was on speakerphone and my friend also witnessed Tara speaking to me with disrespect and arguing with me that their company has never had complaints before. She offered to come fix the "scratch" as she mentioned with builders paint and I mentioned we did not have paint and a chip would need to be taken to a paint store and the "hole - not scratch" filled and sanded prior. She argued further with me which upset me and stated I would like to speak with Dustin and would call back. She hung up on me and I called back to inform that if she continued to treat me like this I would file a complaint, she hung up again. I sent 2 more emails addressed to Dustin which have gone unanswered. When I was unable to reach anyone, I resorted to sending a kind, professional Facebook message requesting to speak to Dustin and it was erased on their page. I am truly in shock with the unprofessionalism of this company. Regardless, I paid $420 for this service and had to go buy paint and spend our time correcting their damage to our property. After a few weeks of receiving not response to discuss further I had no choice other than file a BBB complaint. I received an email from the company asking me to review their service on google so I gave them a 1 star which is at this point very warranted for the damage and dodging their responsibility to correct their mistake. When receiving BBB's response the company gave me an ultimatum that they would pay for the damage if I removed my review. I don't want this happen to another customer so if you use this company I would suggest being present for the service or take before and after pictures of your walls etc.

Excellent and reliable service. A company that I recommend for their promptness and reliable…read morerecommendations. They deserve their 5 star rating indeed.

It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

Quick response and professional timely service. This team addressed the house maintenance…read moredeficiencies which the former tenant left. Not only were those completely remedied, the clean-up was immaculate. 5/5 *****

Heard about them through a friend of mine. They did a…read morefantastic job and had very good prices! We got our gutters cleaned and our dryer vent cleaned. I had no idea how much stuff was in there. They were very friendly and helpful and clean. I would totally recommend this company. Also, they offered a 20% off coupon, even though we didn't have one. They didn't have to do that. Cheers to that! I will definitely be trying them for our Lawncare needs in the future.