We called them for a refrigerator repair. We guessed a compressor problem and told them so. They…read moresaid compressors are the type of job they like. They asked for and was given the brand and model number of our refrigerator before they came out. They said they service our brand/model and said the visit would cost $149, to be applied to any repair. When the technician diagnosed the unit, he agreed it was the compressor. He gave us an estimate and collected his $149. We thought Appliance King was going to do the repair. But less than 5 minutes after they left, they called and said they do not service our brand/model. So, basically, they stole $149 and our time in bad faith.

I have had Appliance King on several occasions. They replaced my wash machine agitator at no charge…read morefor an expensive part even though I believe my wife broke it with something she threw in which should never had gone into a washing machine , or a cement mixer for that matter (enough said on that subject). Also, Joe the very seasoned tech is very knowledgeable and steered us in the right direction when he said not to repair our previous LG washer but to replace it with a Speed Queen. We then replaced the dryer with Speed Queen when it went. More than happy. Although some reviewers have complained about prices I feel that they are more than fair. People forget about the techs time on the road as well as servicing time for multiple visits and also the warranty. Good job, your Highness, and keep up the good work!

much to my amazement, came out on the 4th of July to repair my dryer. on time, did a great job,…read morevery reasonable. perfect, which is unusual in this day and age. 100% satisfied and 100% recommended.

I hit the jackpot with this company. Owner Ron tried to help me over the phone before coming out. I…read morecalled Fri at 4 Ron came out Saturday repaired my washer and the charge was reasonable. Will use this company again 100%. Accent Appliance Service LLC

Great Prices! Great service! A little out of the way. Will definitely recommend and continue to get…read moremy Appliance Parts from them.

I was buying appliances from this guy for and Most of his Appliances breakdown within 2 to 6…read moremonths!!!!!! not once Did he ever try to repair fix replace or do anything his response is go to Home Depot!!!!!!!! his prices are almost the same as most appliance stores do not use this guy. He is disrespectful ,sells , a bunch of crap, and I made a mistake to continue using him. I never should've continued using him, but I kept thinking it would get better and he would change, but he never did. I stayed way too long. If I could save you guys the headache don't even bother going to this guy he couldn't care less and he sells a bunch of secondhand crap

The technicians were honest and professional, performing a simple fix that saved me money instead…read moreof overcharging me, which they could have easily done without my knowledge. He was referred to me by my neighbor, I highly recommend Maurice and his team.

A long time customer .! & friend…read more Great value for the money Delivery and installation

We just spent 2 1/2 hours with Scott. It was such an education. Scott had all the answers without…read moreasking for them. He knows his appliances, and the prices are very competitive.

I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

***BUYERS BEWARE *** My husband and I were looking for a…read morewasher and dryer and came across this scratch and dent place through Facebook, so we went to take a look at what they had for sale. We were looking at two different sets and the owner Juan was trying to sell us the more expensive set. I was skeptical because the door was missing on the top part of the washer (it was a dual washer and dual dryer set) so I questioned it but Juan plugged it it and promised that it worked. He said there was no water connected to it so he could've show me but guaranteed it would work. So we purchased this set from him. He also had explained he likes to help the community in need so if we want to donate out old set to his he could give it to a single mother with low income that is in need of a washer and dryer. So my husband rented a truck and went to pick up the set and told him after it was paid for and loaded on the truck that the top part will only work if we purchase a new door for $200. Now we just paid about $1700 for a set that her promised would work. I contacted Juan very upset that he lied to us. It was clear the conversation was going anywhere, so my husband spoke to him and he said he would take the door off another set he has there. (this set had a gas dryer so I couldn't exchange) I was fine with that. We go to do our first load of laundry and the bottom of the washer was great. Then when we went to switch the load to the dryer it would not work. It powered on but the drum was making a really load noise, it was off and not spinning right. So once again my husband contacts Juan and said that we want our money back and our old set back. Juan agreed but since there were hurricane warnings we evacuated for a couple of days. So we had come back and tried to contact Juan and he said he was out of the country and he would get back to us. He did not contact us for days. So we once again reached out. This time he said that his cousin is running the shop for him so we can go there. So we did but he refused to refund us. We had to reach out to our credit card company

DO NOT.May I say loud once again! DO NOT PURCHASE ANY APPLIANCES HERE. They are rip offs and try…read moreselling you broken merchandise. On top of it all they give you a hard time when you try bringing it back to get your money back. Save the time and stress to go somewhere who gives you what you pay for because if you are here, you are not at the right place.

When my dryer stopped working, I called AVI appliance because I have used them twice in the past,…read moreonce for my dishwasher and again for my stove. This time their technician, Leo, diagnosed the problem, ordered the part needed and was back the next day to complete the repair. The dryer is running like new and the price was very reasonable, as always.

Excellent Experience. Arrived promptly,very efficient and professional. Problem with Refrigerator…read more Knew exactly what was wrong and fixed the problem in a timely fashion. I would definitely recommend this Company. Petr was great and the pricing was MOST FAIR.

Excellent response & service! Very reliable & I have used…read morethis company many times. Prices are very fair.

We called Smart Choice on Monday afternoon, our dryer was fixed Tuesday morning…read more Fast, friendly service....as advertised.

Could not make appointments in advance. It appears that they can only make appointments the day…read morebefore.

Do not recommend. Their customer service is 100% ass backwards. If you are lucky enough to even get…read moresomeone on the phone, because there's no way to leave a voicemail and it just simply tells you that the line is busy if they're speaking to someone else, good luck. 2 repairman came to my home to fix my dishwasher and after about 15-20 minutes, the guy told me it was good to go and it was working. When I asked him what was wrong with it, all he said was it's working now. I ran a load of dishes as soon as they left only to find out that the dishwasher was still completely broken. It took me 2 days and over 10 calls to get someone on the phone, only to be told that I have to wait for someone to call me in about 3 hours. When I asked if I could just schedule it since I was already on the phone, she told me no. This is a horrible system and not good customer service.

Came on time and fixed the TV promptly !!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I called to see if they could get part for washing machine and took forever to get call back…read more Finally I went w another appliance repair company