I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

New Nail Salon near Best Buy in Pineville . Lots of colors and very affordable. Very modern. Lots…read moreof options. Very good prices. Open on Sundays too ! Two thumbs up

It's important to recognize good Customer Service. All too often, we are quick to point out the…read morenegative. I visited the DXL Store in Pineville this Afternoon, 1 September 2025; - Labor Day - I'm a disaster when it comes to fashion, honestly - with this divorce, I don't think I have anything to wear. I needed some essentials, and I needed them quickly. I'm challenging to shop for. I want to personally thank the Assistant Store Manager, Ms. Paige Logan, for being so polite, helpful, and accommodating. Thank you for being so enthusiastic and having a great attitude. I was able to leave with a great belt and an amazing button-down shirt that I know will get some attention. I plan to come back after this upcoming event, which I was shopping for, and spend some time putting together a small wardrobe of essentials. Once again, I appreciate Ms. Logan's help and guidance today. Paige, you made what could have been a very unpleasant experience for me that much easier. One last comment, price was right!

Great service! Great selections! Awesome shoe selections! Love the staff! Priced right!read more

Selection was not the best. It would be great if there were some baker, polar, weekend, or…read moreprimitive decks. Also 97$ for a board with grip sucks. Guys in the shop were nice though

Wh12.22.2023 about four people in the store and few just looking. I waited a few minutes to be…read morehelped, and a young lady acknowledged me but was helping someone. Young guy with dreads (did not get his name)standing behind the counter doing nothing. I asked if he was available, and he kinda jumped a little as if he didn't see me. His customer service skills were lacking along with his knowledge of the product in the store. He didn't hesitate to tell me how long he had before getting off work. Brought my shoes out and went and stood over at the counter and ignored me. No problem, I told him across the store that I was not interested and left. I guess I'll stick with Nordstrom's and their customer service.

I love this guys ! Very good customer service ! I will most…read moredef come back here again ! Great deals ! Good quietly of shoes !! High recommend !

Nice store and great team that is helpful They have plenty of parking in the lot or street. Wish…read morethey offered classes in store like some of the other locations. The average price per item non sale is around 100-300. It's good quality. They share a rewards program with their sister companies old navy, banana republic, and the Gap. You can get points with purchases to use a cash in store later. They give you a reusable bag with purchase. The store is well lit and clean. They have dressing rooms and regular sales. Hope you enjoy!

Fabulous clothes and helpful staff! I had a great experience shopping and finding something for a…read morespecial occasion. The kind staff was friendly and helped me find a new outfit. I love their clothes being size inclusive. The item I wanted was not in the store but you can order to the store for free. Parking is wild at Waverly so I parked and walked from the deck.

In general I love stopping in this store. It reminds me of my childhood and does have some great…read moreclothes and prices often. In the past the customer service was lacking here (basic acknowledgment when walking in with a hello or offer to help and the dressing room attendant hasn't been too friendly). However, I stopped in here the other day and was immediately greeted with a smile and offer to help. The vibe was welcoming, friendly and warm. The cashier was also very kind and helpful. They have a good selection of clothes and deal of shorts and jeans. I will keep stopping in here, especially with the new and friendly staff.

Recently visited again, and yet had another issue with the cashier (that I'm pretty sure was the…read moresame rude young lady I had previously- she's tall, pale caucasian,shoulder length light hair). I asked my main cashier (young man) who was checking me out, questions regarding stores in the mall. The girl cashier was standing beside him just staring at me the whole time, giving dirty looks and when I finally got done and left the Counter she asked the young man "what the heck did she say? Omg" like what is her problem? She needs a course on basic manners/ customer service.

I came in on a random Monday night. I was needing a quick birthday gift and needed to find a place…read moreto get one near where I was having dinner at. I decided to pop in to see what was available. I was immediately greeted by Rebecca. I told her that I was looking for a gift and I didn't have a lot of time to look around and quickly suggested a few pieces. Literally in and out in 5 minutes. I couldn't have asked for a better person to help me. Truly appreciate the service she provided and the quick turn around time.

Went into the store last weekend. nobody greeted me or even asked me for help. I ended up finding a…read moredress that I liked but found out today it's a knock off and not an original. I am upset because I paid a lot for it. I will not be shopping here again.