CarStar removed the dings in my vehicle and went above and beyond on a couple things I didn't even…read morenotice. Friendly staff, quality work and the cost was reasonable.

Wonderful service and car repair. In fact, I drove all the way from Bowling Green, KY to have my…read moreLexus repaired here. Well worth the drive for the perfect repair service. Certified Lexus repair shop and guaranteed work. I heavily researched repair auto shops and glad I found CarStar on Nicholasville.

Thoroughly appreciated and enjoyed riding with Mike as he towed my car to the dealership.read more

Pathetic. Called two Saturday's in a row and left a message. Never returned my calls. Rude.read more

Arrived fast and was extremely courteous, even dropped of my keys at the repair shop the tow went…read moreto. Highly recommend if you need a tow service.

when I tell you, he made my day so much better I mean just that. The service was excellent. They…read morecommunicated very well with me. Timely, professional and accurate. Best price prices in Lexington. I will definitely use again.

I have to state that the guy named Wes definitely has integrity. I asked about the theft that was…read moredone to my vehicle, glove compartment opened and a statuette stolen. Thing is, he asked all the techs and the cleaning guy (of which they have one who does all cars) and even had his manager look at a front entrance camera shooting over my vehicle on Friday evening. I did get a call back immediately this morning stating that there was no one inside my car when I came to pick it up. The things that were hit on was that the car is intermittently taken out of the garage when fixed (not always kept in the garage fully at night, only when worked on) and the cars are kept behind a fence. I wish they could pursue this further on all days my car was there from last Wednesday morning to Friday evening (not just Friday evening). This leaves a lot of room of where someone could have jumped a fence and taken something. Even if Fortune has people sign liability waivers, I feel that they could have done a little bit more investigation (no one is suing and no one is asking for compensation, just using their tools to help find evidence and that is not a liability); however, I may take it in my own hands to see what I can do. I thank Wes for all that he has done, I thank the manager, and I thank the staff.

I took my Jeep here years ago for minor back bumper repair. They ended up keeping it longer than…read moreexpected, which I didn't care because my insurance company had provided me with a rental car anyways. But still, I thought that was a ridiculously long time that they had it. The first time that I went in to pick it up, some of the damage was still visible, so they kept it even longer. Seriously, like they are missed part of it, even though the damage was contained to the one area. About two years ago my husband took his Jeep and the same thing, shoty work, they never did get it to his satisfaction. I will admit that he's the pickiest man on earth though. Because it's convenient to my house and work and I thought I'd give it one more shot. I took another car in, just for an estimate. The same guy was working who assisted my husband two years ago. He done this estimate too, so it's not changed over the years. Anyways, this time the damage was to the fender and hood area and the dude didn't even pop the hood. Now, I'm no car expert and don't claim to be, but it doesn't take a genius to know that should've been done. In all fairness, we didn't know how to get the hood up. Neither did the next place, but he went in and apparently googled it, came out and popped the hood and gave a proper estimate... the guy at Meadowthorpe Auto Body. Needless to say Fortune didn't get a third chance with me.

They were double the price of the towing company I used and could not come for several hours. In…read moreaddition the dispatcher was very rude

I didn't know of any towing companies, but I needed one. After reading Steve's reviews, I was at…read moreease and sure of my decision to choose him. He arrived at my house at 8:57 after I called him at 8:41, and my automobile was delivered at 9:37. He is incredibly effective and professional. When I need your service, I will always use it. Wonderful guy and company. I appreciate Steve's excellent work.

Romeo came out and eased my concerns. I had a red Chevy Silverado. He explained where I went wrong…read moreand had me laughing the whole time. I appreciate yall!

I got a tow and got to ride with Romeo, the owner, and might I say, this was probably the best…read moreservice I've ever gotten, super nice guy, we had good conversation for basically the entire ride, he made a shitty day a little less shitty and got me to my destination safely. I felt treated as one of their own, we started talking about backstories, movies, what it's like to own a company, how to drive a tow truck, it was great, and the price was amazing compared to others, I got to hear what inspired their slogan, he put my car where I asked, and he was just a very sociable person. 10/10 would break down again just for a ride:)

Grateful I gave Bug Doc a try. I live on the west coast and needed a local mechanic to work on a…read moreLexus GX470 SUV I purchased while in town visiting family. Bug Doc was able to fit me in. Service received was high quality and honest. They did great work! Mechanic Ethan found the small details that needed attention, little things throughout the car's engine and suspension that could go very bad very fast if left unaddressed. He even noted a screw thread that'd stripped on a critical engine component buried deep in the car. He replaced the whole component right away because it was the only way to fix it right, no short cuts. My kind of mechanic! He was able to take on my long list of repairs and he adapted as the list grew - a thorough top-down inspection, suspension repair and lift, engine timing belt service, radiator repair, oil pump replacement, driveshaft service, undercarriage protectant application, oil change, to name a few work items. He explained his work thoroughly over several phone calls throughout his multi-day repairs, and he talked me out of an eye-wateringly expensive bogus repair the Lexus dealership wanted to do. Ethan's my hero. Prices were fair, not cheap, but I paid for quality work and honest service and got both, a rare thing. Turn around time was a few weeks. Receptionist Paula was a gem. She kept me up-to-date on the repair status all along. She also arranged payment options when I was out of town and sent me photos of receipts and records electronically. Final timeline and price were both more than quoted, but the quality is definitely there. I would work with Ethan and Paula again, and recommend Bug Doc to my Versailles family if they can tolerate some flexibility in their calendar. Might you both come home with me?

Bug Doctor is the best-kept secret in Versailles in regards to car repair. Craig and Paula go…read moreabove and beyond to help their clients without charging insane prices for simple things to get fix. I made the mistake of going to The Car Shop before instead of the Bug Doctor...learn from me...don't do it! I went to The Car Shop because of convenience and due to the winter conditions...If I could do it all over again, I would have braved the cold to get to Bug Doctor. Their services are worth it!

good and reliable service! reasonable pricing couldnt ask for a more helpful towing company will…read morealways go here for my towing needs and repair work!!!

This towing service was assigned to help me with a roadside service issue. I got a text saying that…read morethe provider (Mikes) was on their way to my vehicle, so I went and parked near it and waited.....and waited........and waited for nearly 2 hours. I finally called the roadside assistance customer service back, and they informed me that Mikes hauling and towing service had canceled the order without even telling me. They told her to "call back in 10 minutes and see if we can do it." Now remember I've been waiting for TWO HOURS thinking they were coming. My vehicle was running the entire time with the a/c on, so I ran out all kinds of expensive gas thinking Mikes was on their way. I had my son with me so I eventually left, while at the same time I'm sitting on hold for over an hour while they try to find me another towing service. It was thee worst experience after a long day at work.