Absolutely terrible experience with PureGym/Blink…read more I ended up spending over $400 in only about 5 months between monthly payments, annual fees, cancellation fees, and even collections. At one point they already sent me to collections and I had to pay around $120 just to resolve it. The customer support is awful. There is basically no real support inside the gym, and online support is email-only. They take forever to respond and often just send automated payment links instead of actually helping. The gym itself often smells bad, especially like sweaty socks, and there are barely any employees around who can actually assist members. The biggest issue is how they handle memberships and contracts. They advertise cheap monthly prices, but they do not clearly explain: the 12-month contract commitment, the annual maintenance fee, or the fact that cancelling early requires paying a $62 buyout fee. A lot of younger people and students sign up without fully understanding what they are agreeing to because these important details are buried in fine print and checkbox agreements. Even after I paid the cancellation fee, their system kept asking me to pay again. This has honestly been one of the most frustrating gym membership experiences I've ever had.

When I signed my contract with Blink Fitness, there was no disclosure that I would be required to…read moreown a smartphone and install an app to access the gym. Recently, they introduced a new "app-only" entry policy, which makes it impossible for me to use the services I already paid for. I use a push-button phone and deliberately avoid installing third-party apps for security reasons (I work in crypto). This practice is not just unfair it may violate Section 5 of the Federal Trade Commission Act, which prohibits "unfair or deceptive acts or practices." Changing contract terms after signing, without consent, is deceptive. On top of that, Blink Fitness only allows cancellation through the same app. This likely violates state consumer protection laws (for example, California's Automatic Renewal Law, Cal. Bus. & Prof. Code §17600, requires a "reasonable and accessible" method of cancellation). Restricting cancellation to an app-only option fails this test. In effect, Blink Fitness is blocking clients from both using and cancelling their memberships: which could also be considered a breach of contract. And when I raised this issue publicly, Blink deleted my comment instead of addressing it. That alone shows how they handle negative feedback. Consumers deserve transparency and fair treatment. If Blink can change the rules once, they can do it again - leaving you locked out of services you've paid for. When I signed my contract with Blink Fitness, there was no disclosure that I would be required to own a smartphone and install an app to access the gym. Recently, they introduced a new "app-only" entry policy, which makes it impossible for me to use the services I already paid for. I use a push-button phone and deliberately avoid installing third-party apps for security reasons (I work with crypto). This practice is not just unfair it may violate Section 5 of the Federal Trade Commission Act, which prohibits "unfair or deceptive acts or practices." Changing contract terms after signing, without consent, is deceptive. On top of that, Blink Fitness only allows cancellation through the same app. This likely violates state consumer protection laws (for example, California's Automatic Renewal Law, Cal. Bus. & Prof. Code §17600, requires a "reasonable and accessible" method of cancellation). Restricting cancellation to an app-only option fails this test. In effect, Blink Fitness is blocking clients from both using and cancelling their memberships: which could also be considered a breach of contract. And when I raised this issue publicly, Blink deleted my comment instead of addressing it. That alone shows how they handle negative feedback. Consumers deserve transparency and fair treatment. If Blink can change the rules once, they can do it again - leaving you locked out of services you've paid for.

I made the mistake of rejoining this club for a yearly membership last month ago even though my…read moremembership was not over yet. The petty monitors at the front will screech @ you and beg you to rejoin months before your time is up. Yes they are that desperate and pathetic. Due to a number of reasons, I would like a full refund. I will no longer be attending Dolphin Fitness for my workouts. I am no longer comfortable working out there and each year I find my workouts at this club less and less enjoyable. My decision is based on a number of reasons. 1. I am tired of dealing with the minefield of overly crowded equipment on the workout floor from Dolphin's other previously closed down clubs. It's not only an eyesore but it's also probably a fire hazard and increasingly more dangerous. My bruised up shins are the proof. 2. The men's locker room is just as filthy, gross, unappealing and inconvenient as it's always been there are always gnats flying all over the one urinal in the entire gym. It's tiny, crammed and uncomfortable. Given the fact that it hasn't changed at all in the 15 years that I've been a member, other than a couple of new lightbulbs that have recently been installed. Bravo. 3. The consistently abysmal attitude from half of the cleaning staff is annoying. I shouldn't pay to deal with attitudes from miserable people. 4. The increasingly inept decision making from the management is concerning. There have also been more and more instances of management siding with increasingly troublemaking personal trainers who are always starting fights with members over equipment. The gym is overcrowded and inconvenient but the management will always side with the trainers because it brings money to the club. 5. Dolphin fitness clubs is clearly a dying brand. All other DF clubs are closed down, probably for good reason. This last ditch effort to renovate the last DFC to try to make it look like something other than an old bowling alley with decades old weight equipment strewn all over the floor is laughable. They will most likely be out of business entirely soon as all their other locations are long gone. You really take your chances joining. Stay far away from this garbage club. There are plenty of options better than this terrible establishment.

Many exercise machines look a bit old, but they are very practical.i love this gym. Nice clean…read more The staff was very friendly.

Haven't received a refund after presenting a letter from my doctor stating that I shouldn't run on…read morethe treadmill any longer. I submitted the letter back in May and still awaiting on my refund. Very difficult to work with the staff and even the manager isn't responding.

If you love HIIT this studio is for you. 60 minutes of nonstop working out (there are also 90…read moreminute classes). The class is broken up into 3 equal parts, treadmill, row, and strength training. Which station you start will vary but they are 20 minutes each (90 minute class is 30 minutes each station). At Orangetheory they recommend you get one of their heart rate monitors that'll track your heart rate, calorie burn and shows when you hit the different heart rate zones. This is also displayed on screens in the class so that you can monitor you progress during the class. The instructors are all very friendly and ready to help. The classes are not cheap but they have class packages and memberships that'll bring down the per class price. It's great for the person that wants to workout but is not sure what to do in the gym. Also for those just looking to shake up their routine.

Zaynab, Alysha, I like say Zaynab & Alysha always have a pleasant smile. They always cleaning…read moremaking sure everything is in order Excellent communication skills. Location I attend is 2007 86th st Brooklyn,ny 11214

I have been a member of this location from the first day it opened. From the very beginning there…read morehas been a problem with people leaving locks on lockers preventing other members from using those lockers. Over the years I have expressed for myself and other members how annoying this is especially for those of us who bring their work clothing with them. I finally have waved the white flag and no longer go to this location. If you need a locker even at 5am my usual arrival time this club is not for you find another location.

This place is awesome! I was a little intimated when I…read morefirst walked in since I've been out of the gym for so long. I ended up taking a class with Joe and I'm definitely coming back.

This gym is amazing. The owners are awesome. They're always sticking around to help out. Coach Joe…read moreis the sh**. Classes are intense and informative. Kills me but it keeps me coming back

I'm writing this as a former P.A, I worked here for maybe three weeks over the summer. This camp is…read morethe biggest waste of time I have ever laid my eyes upon. The kitchen smells of rotten food, the higher-ups are incapable of empathy or sympathy of any kind. The biggest offender of this I will NOT mention by name, thought it is the head of the camp. In my short time of employment at the camp, I have only seen him around three times. Otherwise, he will be sitting in his office and eating food brought up by P.As. Camp counselors (not to be confused with Program Assistants (P.As)) are also incredibly rude and entitled. A handful of them will wild out at the kids who are misbehaving for some reason. Just kidding! The reason is because they are children. I was unfortunate enough to see this in person and it was fairly jarring to see a young adult scream at an eight year old in such a vicious and inappropriate manner. As a P.A it was my job to handle food, and also work as human wall. During our many beach trips every one or two day(s) P.As (who are still mostly teenagers) would line up on a beach, and clean it up for the children. This in an of itself would not be an issue if it were not for the fact that the P.As would be forced to line up on each side of a small portion of the beach and stand in the hot sun for hours at a time. No joke. You would only be allowed to move if you were to get water. Of course, phone usage was reasonably prohibited. I was lucky enough to be exempt, but after my termination I find it unnecessary to sing any praises of this downright horrendous excuse of a job. I would constantly hear my co-workers complaining about how they've burnt or just overheated. If you are unfortunate enough to fall hook line and sinker into this job via SYEP or any other means, please be prepared just in case for the following of which I have endured. Horrible management, poor excuses of busy work, your bosses will treat you like children, your 'co-workers' (counselors, not all) will call you slurs behind your back and insult you for not bringing them their food in time (as if they are incapable of getting it themselves), and a whole lot of standing around and doing nothing except baking in the sun, or being chewed out. I was fired without warning, only mere days after being told how good of a worker I am. The big boss decided to terminate me because I ate a piece of watermelon from a tray (with a fork, with a hairnet, with gloves) and said it was a "HEALTH CONCERN" and that his "hands were tied". Reportedly, I had been told by my co-workers that this was not allowed, and that this would surely be reprimanded. However, I have zero recollection of ever having an event like this, and even if I did in my humble opinion I believe that executive warning should be stated before termination. This was not the case. Oh, and the boss used rather unsavory and vulgar language to describe my heinous crime. He used words such as "dirty mouth" to describe me. I was frankly taken aback that this would be the final nail in the coffin for me. Or should I say FIRST and final, as I had never been reprimanded in my entire time working here up to this point. If you are to work here, please know that nothing is off the table for management.

The staff is very, very rude. I came to them for help at a difficult moment in my life, but they…read moretreated me very rudely. Especially the staff Elena

I come here when I'm in the area. Makes absolutely zero sense why the water on the bottom floor…read morehasn't been fully repaired or upgraded yet, the bottle filler and the regular water part streams slow it's going on probably 6-7 months now maybe longer. Besides that the gym here gets the job done. 1.5 stars

I'd like to share some positive feedback about Mercedes at the front desk of Crunch Bensonhurst…read more She is always friendly, helpful, courteous and professional - the kind of person who makes walking into the gym a pleasure. Last summer when I broke my foot and needed to pause my membership for several months, Mercedes took care of everything smoothly and without any hassle. Her efficiency, consistency and kindness made a frustrating situation much easier to deal with. She's a big asset to the team and a huge reason I enjoy being a member here.

This location is small, on the second floor…read more It's very clean. The place is small but it felt peaceful. They seemed to be organized. They have small apparel (socks, tank-tops, t-shirts). They are not affordable. I took a class and was informative. It was fun!

I have been a member of club pilates for 3 years. I recently had a class with…read moreSifa for the first time and she was a great instructor. I knew Safora and Mariam from previous sessions. They are both extremely helpful, professional and very sweet, an asset to club pilates,